Topic Selection: USPS- Mail delivery and customer service Issue 1. Select a specific organization of interest to your team and identify a quality management related problem(s) in the firm. Examples may be poor quality levels, high cost of quality, poor product or service design, high levels of internal or external failures, and so on. Feel free to add to this list if you need to. 2. Your team is taking on the role as a quality management consultant firm and the executives of your chosen organization have asked you to submit a recommended direction to implement a quality management initiative to address the quality management related problem(s) you identified above (e.g., Six Sigma, lean principles, TQM, SPC, balanced scorecard, etc.). All sources must be in two place: They need to be identified in the References section and must also have a corresponding citation in the body of the paper. To access and use EBSCOhost for your research, use this link: http://proxy.devry.edu/login?url=http://search.ebscohost.com/login.aspx?authtype=ip&custid=ns123107 Please note: Articles found online (consulting company websites, Internet magazines, or other blogs) will not be considered acceptable scholarly resources. Conduct your research through a library where you can be assured that the sources are of scholarly quality. For example, please do not use Wikipedia! Paper Format All papers should be single sided, double spaced, and written in 12-point Times New Roman font. Follow APA style for general format and citations. The language should be clear, concise, and precise. The tone should be professional, consistent, and not filled with jargon. 5 page My topic for project: This criterion is linked to a Learning Outcome Problem Statement Identify and clearly state the problem (the quality management issues that you have selected to research). Must be: Focussed Have Structure Significance Be sure to use and demonstrate course ideas and concepts This criterion is linked to a Learning Outcome Analysis Explore the problem in depth and with scholarly rigor.AND be sure to use and Demonstrate course ideas, concepts an methods... This criterion is linked to a Learning Outcome Recommendation It is most important that you use course ideas and concepts in this section Identify the quality management initiative and recommended direction that you have chosen. Explain its relevance and significance in how it will address the quality management issue(s) and reason(s) that you identified in the problem statement area. Citations are a must! CIS 500 – Information Systems for Decision-Making © 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University. CIS 500 Page 1 of 2 Week 9 Status Report Due Week 9 and wort ...

1. Topic Selection: USPS- Mail delivery and customer service
Issue
1.
Select a specific organization of interest to your team and
identify a quality management related problem(s)
in the firm. Examples may be poor quality levels, high cost of
quality, poor product or service design, high
levels of internal or external failures, and so on. Feel free to
add to this list if you need to.
2.
Your team is taking on the role as a quality management
consultant firm and the executives of your chosen
organization have asked you to submit a recommended direction
to implement a quality management
initiative to address the quality management related problem(s)
you identified above (e.g., Six Sigma, lean
principles, TQM, SPC, balanced scorecard, etc.).
All sources must be in two place: They need to be identified in
the References section and must also have a
corresponding citation in the body of the paper.
To access and use EBSCOhost for your research, use this link:
http://proxy.devry.edu/login?url=http://search.ebscohost.com/lo
gin.aspx?authtype=ip&custid=ns123107
Please note: Articles found online (consulting company
websites, Internet magazines, or other blogs) will not be
considered acceptable scholarly resources. Conduct your
research through a library where you can be assured that the
sources are of scholarly quality. For example, please do not use
Wikipedia!
Paper Format

2. All papers should be single sided, double spaced, and written in
12-point Times New Roman font.
Follow APA style for general format and citations.
The language should be clear, concise, and precise.
The tone should be professional, consistent, and not filled with
jargon.
5 page
My topic for project:
This criterion is linked to a Learning Outcome Problem
Statement
Identify and clearly state the problem (the quality management
issues that you have selected to research). Must be: Focussed
Have Structure Significance Be sure to use and demonstrate
course ideas and concepts
This criterion is linked to a Learning Outcome Analysis
Explore the problem in depth and with scholarly rigor.AND be
sure to use and Demonstrate course ideas, concepts an
methods...
This criterion is linked to a Learning Outcome Recommendation
It is most important that you use course ideas and concepts in
this section Identify the quality management initiative and
recommended direction that you have chosen. Explain its
relevance and significance in how it will address the quality
management issue(s) and reason(s) that you identified in the
problem statement area. Citations are a must!

3. CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document
contains Strayer University Confidential and Proprietary
information
and may not be copied, further distributed, or otherwise
disclosed in whole or in part, without the expressed written
permission of
Strayer University.
CIS 500 Page 1 of 2
Week 9 Status Report
Due Week 9 and worth 50 points
Your big presentation is due next week! Update your project
manager with what has happened since your
last report. Include these 4 things:
1. What did you expect to accomplish on the project this week?
(Copy this from item 4 of last week’s
report.)
2. What did you actually accomplish on the project this week?
3. What issues have arisen, and what help do you need?
4. What must you accomplish to be ready for the kickoff

4. presentation next week?
Please write up your responses as a series of bullet points in
memo form. There is no need for a cover
page.
Grading for both of the weekly status reports will be based on
the following rubric.
Points: 50 Status Report
Criteria
Unacceptable
Below 70% F
Fair
70-79% C
Proficient
80-89% B
Exemplary
90-100% A
1. What did you expect to
accomplish on the project
this week?
Weight: 20%
(10 points)

5. Inadequate list of
expectations toward
project completion
for the week
Inadequate
explanation of plans
to meet
expectations
Listed expectations
toward project
completion for the
week
Somewhat
explained the plans
to meet
expectations
Listed expectations
toward project
completion for the
week.
Explained the plans
to meet these
expectations

6. Provided insight as
to how expectations
were set week-to-
week.
Demonstrated when
and how
expectations listed
would be met.
2. What did you actually
accomplish on the project
this week?
Weight: 20%
(10 points)
Inadequate list of
accomplishments
toward project for
the week
Limited description
of what was not
accomplished
Listed
accomplishments
for the week

7. Somewhat
described what was
not accomplished
Listed
accomplishments
for the week
Described what was
not accomplished
for the week
Listed
accomplishments
for the week.
Explained why
things were not
accomplished.
3. What issues have
arisen, and what help
would you like with
them?
Weight: 20%
(10 points)

8. Inadequate
description of
issues that arose
during week
Did not describe or
identify issues to be
Described issues
that arose during
the week
Somewhat
described help
needed to resolve
Described issues
that arose during
the week
Determined what
kind of help is
needed to resolve
Described issues
that arose,
demonstrated how
they were resolved.
Presented issues in
order of priority,

9. CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document
contains Strayer University Confidential and Proprietary
information
and may not be copied, further distributed, or otherwise
disclosed in whole or in part, without the expressed written
permission of
Strayer University.
CIS 500 Page 2 of 2
resolved
outstanding issues outstanding issues
with ideas about
how to solve each.
4. What do you expect to
accomplish on the project
next week?
Weight: 20%
(10 points)

10. Inadequate list of
expectations toward
project completion
Did not describe
how outstanding
issues would be
resolved
Listed expectations
toward project
completion for next
week
Somewhat
described how
outstanding issues
would be resolved
Listed expectations
toward project
completion for next
week
Described how
outstanding issues

11. would be resolved
by the following
week
Presented
prioritized list of
expectations for
next week
Proposed strategy
for prioritizing and
resolving
outstanding issues
5. Clarity, persuasion,
proper communication,
writing mechanics, and
formatting requirements
Weight: 20%
(10 points)
Unclear structure,
not persuasive,
major grammatical
errors
Somewhat clear
structure, limited
persuasion,

12. grammatical errors,
language too simple
or too wordy
Clear structure,
persuasive writing,
minor or no
grammatical errors,
length and format
within requirements,
plain language
No grammatical
errors, plain
language,
organized by topic,
references business
needs, connects to
technical specs,
persuasive