Conversation Principles Disclosure Everyday Conversations: Part 3
Everyday Conversations   Small Talk    ◦ Topics    ◦ Guidelines
Everyday Conversations   Excuses & Apologies
Excuses   Purpose / Motive
Excuses                      Types                   It wasn’t so I didn’t do it                       Yes, but           ...
Excuses What makes an excuse good or bad? Guidelines
Apologies   How is an apology different?
Apologies               Differences                 It WAS I DID do it                 No “buts”                  wrong
Apologies When are apologies better than excuses? Guidelines
Everyday Conversations  Complimenting  • Unqualified or qualified  • Backhanded compliments  • Guidelines for giving  • Ac...
Everyday Conversations  Advice  • Reasons people seek    advice  • Meta-advice  • Guidelines for giving
Upcoming SlideShare
Loading in …5
×

Com120 08 conversation_13ed_part3

205 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
205
On SlideShare
0
From Embeds
0
Number of Embeds
43
Actions
Shares
0
Downloads
2
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Com120 08 conversation_13ed_part3

  1. 1. Conversation Principles Disclosure Everyday Conversations: Part 3
  2. 2. Everyday Conversations Small Talk ◦ Topics ◦ Guidelines
  3. 3. Everyday Conversations Excuses & Apologies
  4. 4. Excuses Purpose / Motive
  5. 5. Excuses Types It wasn’t so I didn’t do it Yes, but bad (denial) (situation) (justification)
  6. 6. Excuses What makes an excuse good or bad? Guidelines
  7. 7. Apologies How is an apology different?
  8. 8. Apologies Differences It WAS I DID do it No “buts” wrong
  9. 9. Apologies When are apologies better than excuses? Guidelines
  10. 10. Everyday Conversations Complimenting • Unqualified or qualified • Backhanded compliments • Guidelines for giving • Accepting compliments
  11. 11. Everyday Conversations Advice • Reasons people seek advice • Meta-advice • Guidelines for giving

×