COM 110 Interview questions

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COM 110 Interview questions

  1. 1. Interviewing Interview Questions – not in text
  2. 2. Interview Questions  Knowledge   Skills   Abilities   Content Skills  Functional Skills  Adaptive Skills
  3. 3. Content Skills  “Knowledge”  “Hard skills”  Job-specific  Specific to your job ◦ Software ◦ Typing ◦ Read a blueprint ◦ Drive a forklift ◦ Laws  HIPAA  FERPA
  4. 4. Functional Skills  “Soft Skills”  Skills that transfer to many situations  Involve people or information  Skills that transfer to many situations ◦ Organizing ◦ Prioritizing ◦ Managing ◦ Communicating
  5. 5. Adaptive Skills  “Abilities”  Personality traits  Potential  Self-management  Dependable  Self-sufficient  Positive  Helpful  Creative  Energetic  Curious (willing to learn)
  6. 6. To prepare:Ask yourself  What skills are important to this job?  What skills will be assessed?  How will they phrase questions to assess these skills?
  7. 7. Unstructured Questions  Describe yourself in 3 words  What is your greatest strength?  What is your greatest weakness?  What do you believe is the most important quality for someone to succeed in this position?
  8. 8. Theoretical Questions  How would you handle an angry customer?  How would you handle a conflict with a co-worker?  How would you prioritize your tasks?
  9. 9. Behavioral Questions  Also known as… ◦ Behavior Description Interviews (BDI) ◦ Targeted Selection  Ask for specific examples that demonstrate skills they seek  “Tell me about a time…”  “Give an example of…”
  10. 10. Give an example of…  … a project you completed as a member of a team.  … a customer that was not satisfied with his/her experience.  … a workplace conflict you have encountered.
  11. 11. Preparing for Behavioral Questions  Take some time to think through your Job History  Need positive as well as negative examples
  12. 12. Answering Behavioral Questions  STAR technique ◦ Situation ◦ Task ◦ Action ◦ Result

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