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Summary: Telstra has shown the possibility for its business to deliver emissions reductions across the economy. We are now using our own products and services to help our customers reduce their own emissions and to adapt to the consequences of climate change. And we are using these solutions ourselves.
David Thodey has been in the CEO role since May this year. Anyone who has been following Telstra during this time knows he is extremely focused on the customer. Under our previous CEO, Telstra cast a vision for how we could help reduce greenhouse gas emissions across the economy through the “Towards a High Bandwidth Low Carbon Future” report. Today, I will share with you what we have done to deliver on this promise.
But first consider for a moment what Telstra does for its customers in the course of a day :
• Our field staff and contractors will complete 23,000 service calls. When combined with our network construction team, our vehicles will travel more than 200,000 km
• Our wireless network will enable 25 million text messages to be sent and we’ll enable 30 million mobile voice minutes
• Our wireless network will also enable our broadband customers to download 17 million megabytes of data
• Our business will provide telecommunications services to 8 out of 10 small businesses in Australia
All of this effort is directed to service our 9 million fixed line and 10.2 million mobile customers. As companies and individuals move more physical activity into virtual solutions, the amount of data being transmitted across Telstra’s networks will increase, leading to increased energy consumption across our networks.