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IT Supplier Accreditations and the Benefits for SME's


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Phil McCutchion of Accredit UK and Richard Tubb, IT Consultant, talk on why IT Supplier Accreditation is important and the benefits it brings to SME's engaging with Accredited IT suppliers. Originally presented at the Supply North West Conference in Manchester on 23rd September, 2010.

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IT Supplier Accreditations and the Benefits for SME's

  1. 1. Supplier accreditation and the benefits for SMEs<br />This session will provide a first-hand account of how an SME achieves certification and the benefits it provides them with as well as explaining the certifications available for SMEs and how accreditation adds value to the supply chain<br />
  2. 2. We Are…<br /> Philip McCutchion<br />Operations Director, Accredit UK Ltd<br /><br /><br /><br /><br />
  3. 3. We Are…<br /> Richard Tubb, Director, Netlink IT<br /><br /><br /><br />
  4. 4. Talking About … <br /><ul><li>Why IT Buyers Need Certification
  5. 5. Why IT Suppliers Need Certification
  6. 6. What Netlink IT did
  7. 7. How We Benefited
  8. 8. How Our Clients Benefited
  9. 9. Certification or Accreditation
  10. 10. Why the Economy Needs Certification
  11. 11. Types of Certification
  12. 12. Are all Certifications Equal?
  13. 13. Making it/IT Work for Buyers and Sellers</li></li></ul><li>Certification or Accreditation<br /><ul><li>Accreditation: </li></ul>the formal recognition by an accreditation authority to the technical and organisational competence of a conformity assessment body to carry out a specific service in accordance to the standards and technical regulations as described in their scope of accreditation. <br /><ul><li>Certification:the procedure by which a third party gives written assurance that a product, process, system or person conforms to specified requirements. </li></ul>UKAS<br />
  14. 14. Why IT Suppliers Need Certification<br /><ul><li>Proven Quality
  15. 15. Reduced Risk
  16. 16. Best Fit
  17. 17. Standards
  18. 18. Trust
  19. 19. Access to wider markets</li></li></ul><li>Why the Economy Needs Certification<br /><ul><li>Innovation
  20. 20. Business innovation may be responsible for the lion’s share of the UK’s productivity growth from 1997 to 2007
  21. 21. Innovation pays, and it can be “simply a condition of survival”</li></ul>NESTA Innovation Index Survey, 2009 <br /><ul><li>Most significant barriers
  22. 22. Finding sources of funding
  23. 23. Risk & cost of innovating (invention?)
  24. 24. Management capacity to innovate effectively</li></ul>Removing the Barriers to Innovation, 2010<br />
  25. 25. Why the Economy Needs Certification 2<br /><ul><li>Bench Marking leads to industry wide Continuous Improvement
  26. 26. Delivers efficiencies into the procurement process
  27. 27. Opens up the supply chain
  28. 28. Enables and exploits innovation
  29. 29. Lowers costs</li></li></ul><li>Types of Certification<br /><ul><li>Awarded By
  30. 30. Vendor – MCITP, CCNA, CNE etc
  31. 31. Independent – CompTIA, BSi, IITT, Accredit UK
  32. 32. Frameworks – EFQM, SFIA, eCF
  33. 33. Awarded To
  34. 34. Organisations
  35. 35. Individuals</li></li></ul><li>Are all Certifications Equal?<br /><ul><li>Independence
  36. 36. Accreditation
  37. 37. Design (who by & for)
  38. 38. Scalable
  39. 39. Broad-ranging v industry specific</li></li></ul><li>Making it/IT Work for Buyers and Sellers<br /><ul><li>Accredit UK
  40. 40. Designed by SMEs for SMEs
  41. 41. Public sector involvement
  42. 42. PQQ – mapping work currently in progress
  43. 43. The Public Sector has to look at alternative models
  44. 44. Innovation
  45. 45. Smaller, more local suppliers (part of chain?)
  46. 46. More for less – a lot, lot less</li></li></ul><li>Why IT Buyers Need Certification<br /><ul><li>How do you currently choose an IT provider?
  47. 47. Pitfalls of the most obvious choices
  48. 48. Is Big Best?
  49. 49. Choosing a specialist supplier</li></li></ul><li>Why SME IT Suppliers Need Certification<br /><ul><li>Comparisons with other professions
  50. 50. Why IT isn’t as mature as other industries
  51. 51. Why most IT companies pretend to know everything</li></li></ul><li>What did<br /><ul><li>What we chose
  52. 52. Why we chose it
  53. 53. How they complement each other
  54. 54. How we got them</li></li></ul><li>How We Benefited<br /><ul><li>Vendor relationships
  55. 55. Strategic Alliances
  56. 56. Accountability internally
  57. 57. Playing with the Big Boys</li></li></ul><li>How Our Customers Benefited<br /><ul><li>Why Our Clients Love Best Practice
  58. 58. What Accredit UK means to our clients
  59. 59. What Accredit UK means to us</li>