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Oracle Service Cloud delivers self service, call centre service and field service in one SAAS solution

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This new video is very exciting as it demonstrates exactly what Oracle believes is the end to end solution for Public Sector clients that are seeking to service clients and provide truly efficient citizen CRM services…thus delivering the best customer experience possible.

There are 3 main client CRM capabilities covered.

• Self Service support
• Call Centre support
• Field Service support

Published in: Government & Nonprofit
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