Personality Development ppt by Taher Salim INDORE

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Personality Development ppt by Taher Salim INDORE

  1. 1. Frankfinn institute of airhostess training presentation of personality development Batch:- G-4 2009-2010 Submitted To:- Mrs.Unnati Sharma Submitted By:- Taher salim INDORE
  2. 2. <ul><li>My sincere thanks to the project coordinator of Deaf n Dumb school, Miss Monica Punjabi for giving us opportunity to visit the school and complete the project successfully. </li></ul><ul><li>I extend my heartfelt gratitude to our faculty Mrs.Unnati Sharma for her guidance, timely support and encouragement in completing this project </li></ul><ul><li>I am grateful to my parents for their support in this work </li></ul><ul><li>I am thankful to my team members and friends for their untiring help throughout this work. </li></ul>AKNOWLEDGEMENT
  3. 3. <ul><li>As we are doing personality development module we have been taken a project related to our module where we would be learning how to communicate with people around us. We have been divided into three groups. As I am a group member and the total number of members in my group are seven including me. The motive of our project is that we have to learn how to communicate with people and learn about the various aspect of personality development which are:- </li></ul><ul><li>Perception </li></ul><ul><li>Rationality </li></ul><ul><li>Attitude </li></ul><ul><li>Motivation </li></ul><ul><li>Emotional Intelligence </li></ul><ul><li>Assimilation </li></ul><ul><li>Persistence </li></ul><ul><li>Empathy and many more </li></ul>INTRODUCTION
  4. 4. <ul><li>Members in my group:- </li></ul><ul><li>Deepak Mistry (leader) </li></ul><ul><li>Taher Salim </li></ul><ul><li>Govind Singh Bhatia </li></ul><ul><li>Sourabh Porwal </li></ul><ul><li>Rohit Sharma </li></ul><ul><li>Arjun Mandaloi </li></ul><ul><li>Devender Singh Sisodia </li></ul><ul><li>We had visited:- </li></ul><ul><li>Deaf n Dumb School </li></ul><ul><li>Pizza hut </li></ul><ul><li>Chlorophyll </li></ul><ul><li>Café Coffee Day </li></ul><ul><li>Barista </li></ul>
  5. 5. Personality Development Attend personality development classes Watch how the successful persons do it Lose some inhibitions, Gain some inhibitions Read a lot. It always help
  6. 6. <ul><li>KEEPING ……………………….ON YOUR SWOT ?...[P1a] </li></ul>Ans:- MY SWOT ANALYSIS FIRST DAY AT FRANKFINN . <ul><li>SWOT:- </li></ul><ul><ul><ul><li>STRENGTHS, </li></ul></ul></ul><ul><ul><ul><li>WEAKNESS , </li></ul></ul></ul><ul><ul><ul><li>OPPORTUNITY , </li></ul></ul></ul><ul><ul><ul><li>THREATS. </li></ul></ul></ul>LO:1&LO:3/UNIT:1 Internal Environment External Environment
  7. 7. STRENGTHS:- <ul><li>Confident </li></ul><ul><li>Intelligent </li></ul><ul><li>Energetic </li></ul><ul><li>Frank </li></ul><ul><li>responsible </li></ul>WEAKNESS :- <ul><li>weak in sticking to decisions </li></ul><ul><li>Short tempered </li></ul><ul><li>Less adaptable </li></ul>OPPORTUNITIES :- <ul><li>Upcoming number of </li></ul><ul><li>airlines& hotels </li></ul>THREATS:- <ul><li>High competition </li></ul><ul><li>Hesitation </li></ul><ul><li>Communication </li></ul>
  8. 8. AFTER COMPLETING THE PROJECT MY SWOT ANALYSIS:- STRENGTHS:- <ul><li>More confident </li></ul><ul><li>Effective time management </li></ul><ul><li>bold enough to face all the problems </li></ul><ul><li>Very frank </li></ul><ul><li>More responsible </li></ul>WEAKNESS :- <ul><li>Communication skills </li></ul><ul><li>Short temper </li></ul>
  9. 9. OPPORTUNITIES :- <ul><li>In airlines. </li></ul><ul><li>Cabin Crew. </li></ul><ul><li>Ground staff. </li></ul><ul><li>Domestic & International airlines. </li></ul><ul><li>Customer care executive </li></ul><ul><li>In hotel industry. </li></ul><ul><li>Receptionist. </li></ul><ul><li>F&B manager. </li></ul><ul><li>Guest relationship executive. </li></ul><ul><li>Pantry steward </li></ul><ul><li>Travel industry. </li></ul><ul><li>Domestic & International tour package arrangement. </li></ul><ul><li>Ticket Booking . </li></ul><ul><li>Front office executive </li></ul><ul><li>Tour manager </li></ul>
  10. 10. THREATS:- <ul><li>Recession </li></ul><ul><li>People with good communication </li></ul><ul><li>experienced people </li></ul>After completing my project I came to know my all weakness and threats & I try to turn my weaknesses into my strength, and if I want a good personality I always have to turn my weakness into my strength. Before joining frankfinn I was not good at communication but now I have good communication skill.
  11. 11. <ul><li>Factors important for the developments of one’s personality, state with my observation and realization? {P1b} </li></ul><ul><li>Perception: I always had a fear of failure that pulled me back from doing things. I realized that only a winning perception makes one successful </li></ul>Mountain or horse
  12. 12. <ul><li>Learning and Knowledge: I used to learn everything mugging up with out applying it in my daily life. I realized whatever I have learned wrongly I have to unlearn and relearn it </li></ul><ul><li>Rationality: I observed that sentiments and emotions ruled me and I gave up my goal for pleasure. I realized that instead of being emotional I should be rational towards my goal. </li></ul>
  13. 13. <ul><li>Attitude : I am a person who is so uncertain and doubtful I realized that attitude is important than fact so I should develop a positive attitude. </li></ul><ul><li>Empathy: I never understood others feelings, I realized that stepping into the shoes of others will glorify your personality. </li></ul>
  14. 14. <ul><li>Discussing the above mentioned factors, with example from our experience during the assignment? (M1) </li></ul><ul><li>Perception </li></ul><ul><li>First I was thinking that the students who are studying in deaf n dumb school they are not happy, because there life was so boring they cannot talk & listen to someone. But when I went there I found that my perception was wrong about them, that they are unhappy . And I feel that always we have to keep a positive perception ,and perception is all so a essential part of are personality </li></ul>Ans:- experience which I have taken during the assignment with examples are:-
  15. 15. <ul><li>Learning & knowledge </li></ul><ul><li>Journey in Personal development </li></ul><ul><li>I observed a person Mr.muffaddal in a bus while I am going for my project . He used to read religious books at most of the time. When I started talking to him he discussed almost everything about Muslim community with good knowledge and he was keen to get the information from me about aviation. I found the quest in learning and adding knowledge in him. </li></ul><ul><li>I realized that learning is weapon and knowledge is power. It is a growing self-reliant self image. I will also build up the quest to learn and the gain knowledge. </li></ul>
  16. 16. RATIONALITY : logical thinking <ul><li>I observed that my team mate Deepak had a severe leg sprain at the day we have to visit the deaf & dumb school. As the visit is pre-planned, we couldn’t cancel the visit, but he in spite of his pain joined us by taking the decision logically. </li></ul><ul><li>To be successful in life, some decisions have to be taken logically and reasonably to win in life. </li></ul>
  17. 17. <ul><li>I met a gate keeper’s friend named Mr. Suresh at the deaf & dumb school, who has lost almost everything in life. He was a successful farmer at the beginning, but suffered a great loss in agriculture. He was not ready to find a solution for the failure and blamed the nature and financial to the govt. for the same. </li></ul><ul><li>On hearing the words of the resident, I realized the influence of attitude, especially the negative attitude in life. The main route to success and development , and especially to failure is through attitude, which I realized can be changed accordingly. </li></ul>ATTITUDE
  18. 18. EMPATHY : imaginative experience <ul><li>I observed my friend Devendra talking to an students in deaf & dumb school, who understands and react to the speech very slowly. By observing that he asked questions & always waited for their answer patiently. </li></ul><ul><li>I realized that by empathizing in situations wherever required, we can understand people and it would be a helpful tool for me to achieve sustained relationships and there by to success . </li></ul>My friend Devendra with students.
  19. 19. <ul><li>Our statements in a above question to conditioning? (M2) </li></ul>Conditioning is the way an individual is brought up. It is the process by which people or animal are trained to behave in a particular way when some situations come across. We can’t change our past but we can shape our future by utilizing the present well. It play’s a important role in our life. To become a successful person we have to keep conditioning our self.
  20. 20. <ul><li>Effect of conditioning on Perception </li></ul><ul><li>when we went to deaf & dumb my perception was negative I think that the children's are very innocent because I had seen that people does sympathy on that kind of children's but my perception was wrong .I seen that the children’s are very bold. Then I came to know about my wrong conditioning & I changed my self by self conditioning & build up positive perception. </li></ul>
  21. 21. <ul><li>Effect of conditioning on rationality </li></ul><ul><li>During my project I feel that Deepak is a logical thinking person by giving example above. so, I think that it may be his good conditioning given by his mother, relatives &also by good fiends that he has. </li></ul><ul><li>Effect of conditioning on attitude </li></ul><ul><li>A negative attitude can be changed & developed to a positive attitude at any time if the person is willing to do so. The farmer in a example Mr. Suresh has negative attitude by his wrong perception & also because he had face great loss in his life. attitude formed by family, reference group& different backgrounds. He has negative attitude because he is not ready for self conditioning that’s why he is not able to motivate himself. </li></ul>
  22. 22. Conditioning induces development of one’s personality:- If the person follow all these factors in there life: <ul><li>Perception </li></ul><ul><li>Rationality </li></ul><ul><li>Motivation </li></ul><ul><li>Attitude </li></ul><ul><li>Emotional intelligence </li></ul><ul><li>Persistence </li></ul><ul><li>Empathy.etc </li></ul>Then only he/she can develop his/her personality.
  23. 23. <ul><li>what qualities do you think are required…………………………in the same context..?[M1/M3/D1] </li></ul><ul><li>Setting objective: Objectives selected by the leader should be achievable and should not feel as a burden to the team members. </li></ul><ul><li>Organizing & planning: Important thing in achieving the prefixed objectives </li></ul><ul><li>Decision making: He should be very careful in making decisions as it should convince all the members </li></ul><ul><li>Integrity & honesty: the leader should be almost honest towards his team </li></ul><ul><li>Enthusiasm: leader should be enthusiastic and that should inspire the other members </li></ul><ul><li>Ambition: he should be ambitious </li></ul><ul><li>Empathy: he should understand and act according to the feelings of the team members </li></ul><ul><li>Motivational: he should be a motivation and a model to his team members </li></ul>
  24. 24. My role in the same context I have:- <ul><li>Integrity & honesty </li></ul><ul><li>Empathy </li></ul><ul><li>motivational </li></ul><ul><li>Ambition </li></ul><ul><li>Awareness to work </li></ul><ul><li>Punctuality </li></ul><ul><li>Regular </li></ul><ul><li>Helpful & Friendly </li></ul>I want to develop:- <ul><li>Self discipline </li></ul><ul><li>Enthusiasm </li></ul><ul><li>positive attitude </li></ul>
  25. 25. How can I develop:- <ul><li>Positive attitude </li></ul><ul><li>Don’t find fault with others </li></ul><ul><li>I can do instead of I cannot do </li></ul><ul><li>I choose to do instead of I have to do or I need to do </li></ul><ul><li>Enthusiasm </li></ul><ul><li>It is energy, excitement which gives joy in work and life </li></ul><ul><li>It leads to commitment and overcome feelings of tiredness, lack of sleep, disappointments and failures </li></ul><ul><li>Self discipline </li></ul><ul><li>The major things to discipline are thoughts, emotions, words, actions, habits and behaviours </li></ul>
  26. 26. THE PERSON I OBSERVED <ul><li>Name : Mr. Suresh </li></ul><ul><li>Age : 55 yrs </li></ul><ul><li>Occupation : Farmer </li></ul><ul><li>Marital status : Married </li></ul><ul><li>Two daughters, both married. </li></ul><ul><li>& his wife expired last year. </li></ul><ul><li>If you were given a task to………………………………...in doing the same?...[M3/D2/D3] </li></ul>
  27. 27. <ul><li>Mr. Suresh was so sad when I met him. His residence was in shujapur.he was living in Indore from a year. The friend of Suresh told me that Suresh is a reserved person and he is very much depressed of what has happened to his life. He was typical farmer who owned acres of land where he has made every types of crops in the seasons. He was a happy man with his family. Every step in his agriculture was success. He was a socially respected person. The agricultural sector begin to decline and Suresh suffered great losses in his work. He could not accept what has happened to him, his wife’s death, daughters questioning his activities etc. He blamed the nature and improper financial aids from govt. When I met Mr. Suresh, he was mentally disturbed. He was the shadow of his past. </li></ul>Reasons for Weaknesses
  28. 28. <ul><li>From this case the factors which Suresh has to improve. According to my thinking, he should improve his : </li></ul><ul><li>Perception </li></ul><ul><li>Attitude </li></ul><ul><li>Rationality </li></ul><ul><li>Persistence </li></ul><ul><li>Learning & Knowledge </li></ul><ul><li>Motivation </li></ul>Things that he has to develop:-
  29. 29. <ul><li>I strongly believe that the reason for Mr. Suresh depressed personality is due to his lacking of confidence and motivation. One another reason is lack of support from common people because his wife was no more & two daughters had been married . If he had consulted with a person who would have given guidance to him in his decline, he would not be in such a situation now. </li></ul><ul><li>Threats:- </li></ul><ul><li>The major threat in converting his weakness to his strength is his willingness to co-operate with the proper guidance given to him. it will very difficult for me to convince my family to support me because they thought that I will not concentrate on my studies and they will not allow me to do what I want to do!!! </li></ul>Efforts that he can take:-
  30. 30. LO:2/UNIT:1
  31. 31. <ul><li>how do you think time management was important for the activity that you performed and why? while discussing talk about the barriers that you came across for managing time effectively and throw light on how you removed the same…….[P] </li></ul><ul><li>I think time management was very important for that activity. We had performed because if we had not managed the time we didn’t get success in our work & also I had no schedule of time in my life I can not do my work properly . In project we had face many problems & barriers that came are Time, likes & dislikes & lack of discipline. </li></ul><ul><li>Time:- There was no time management in our group & this was the biggest problem we faced while doing the project, but we manage our work. </li></ul><ul><li>I think that I am bad time manager & also I have to work hard on it. </li></ul>
  32. 32. <ul><li>Likes & dislikes:- In my group there was many likes & dislikes like some members wanted to do work & some did not want to do work. So we talked upon that we are in team & we have to perform like a team then only we will get success. </li></ul><ul><li>Lack of discipline:- In our group there was lack of discipline but it wasn’t so big. We had talked & removed it. </li></ul><ul><li>removing the above factors </li></ul><ul><li>By taking highly urgent task first. </li></ul><ul><li>By setting deadlines for highly important tasks to make it my daily routine. </li></ul><ul><li>Completing the task within the set time period. </li></ul><ul><li>By making schedule to learn new things and develop my natural talents and abilities </li></ul>
  33. 33. <ul><li>How do you think an individual can be a better planner in terms of time Management, discuss…...[M1] </li></ul><ul><li>The individual can be a better planner in term of time management if he/she or a team apply these approach:- </li></ul><ul><li>Prioritize:- Prioritizing your to-do list helps you and spend more of your time on the things that really matter to you. Always do the difficult job first. This will free your time and allow you to spend time on activities of your interest. </li></ul><ul><li>Plan your schedule:- spend some time at the beginning of each week to plan your schedule. All you need is fifteen to thirty minutes each week for your planning. At the end of a day, take a review that what I want to do & what work I had done. It will helps you to manage time. </li></ul>
  34. 34. <ul><li>Put things in writing:- Using a to-do list to write things down is a great way to take control of your projects and tasks and keep yourself organized. </li></ul>Applying all these factors any individual can work properly. A single person has a goal in life he wants to achieve that goal in any how. He is self dependent & he has time schedule in his/her life that’s why an individual can be a better planner. <ul><li>Set goals/achieve goals:- Make schedule to set your goals. Start and write down your progress for each goal. Go through your goal each week to make sure that you are on the right track or not. </li></ul>
  35. 35. <ul><li>Study the team that you work with this assignment. Analyze good time manager and talk about the good practices you have noticed for efficient time management. Looking back, please recollect as to how you could have saved time in completing this project. How does your approach compare with your teammate’s approach......?[D1-D2-D3] </li></ul><ul><li>Al1 the team member’s were good time manager. first we all were bad time manager but when we talked about it we all improved ourselves & became a good time manager. Now we manage our time according to work we all are sincere to our work, honest, punctual & regular. We all had good behavior & we had friendly nature, all were disciplined & by utilizing free & wasted time we completed our project. All these qualities helped us to complete this project in given time. </li></ul>
  36. 36. <ul><li>I noticed that during the assignment, my teammate Deepak, managed the time efficiently. </li></ul><ul><li>He was punctual, arriving the place before 15 minutes. </li></ul><ul><li>He talked politely with the student’s & also given suggestion that how can we save our time likewise. </li></ul><ul><li>Good time manager in our team </li></ul>
  37. 37. <ul><li>Comparison on time saving </li></ul><ul><li>As I observed that Deepak was the efficient time manager in our team. I could have managed time efficiently if:- </li></ul><ul><li>I could have been punctual, reaching the place before 10 minutes, as I know the route clearly. </li></ul><ul><li>I could have prepared a questionnaire the before day itself to reduce the time in making it on-time </li></ul><ul><li>My approach </li></ul><ul><li>My approach was same with my teammates’ approach because we all were same. We all were good time manager & we all managed our time very well. </li></ul>
  38. 38. LO:4/UNIT:1
  39. 39. <ul><li>What is the importance of having a ‘open self’’ personality? Own does one develop an open self personality?....[P] </li></ul>Open self personality Open self personality plays a very important role in our life. If a Person know owns personality and is willing to share ideas , thoughts , feelings and values with others , He should know himself better than others know about him. That person is called an open self personality . Having open self personality u can interact with people very easily you can share your dream, desire & thought .
  40. 40. <ul><li>To be successful in service sector. </li></ul><ul><li>Very clear to others. </li></ul><ul><li>Share …without shyness , removing of lack of confidence. </li></ul><ul><li>Make helpful , positive interpersonal relations. </li></ul><ul><li>Get better opportunity. </li></ul><ul><li>Give respect to other and get respect . </li></ul><ul><li>Every one wants to talk you. </li></ul><ul><li>Importance of open self personality </li></ul><ul><li>People skills are essential for success in today's competitive environment. </li></ul>
  41. 41. How to develop an open self personality! <ul><li>Know your self </li></ul><ul><li>Decide your objective </li></ul><ul><li>Say ‘ HELLO ‘ first </li></ul><ul><li>Be pro-active at all time </li></ul><ul><li>Share your dreams ,hobbies and ambition </li></ul><ul><li>Be on time </li></ul><ul><li>Smile a lot </li></ul><ul><li>Help others </li></ul><ul><li>Friendly with all </li></ul><ul><li>Keep small success on going on </li></ul>
  42. 42. <ul><li>With respect to interpersonal behaviour, analyze………………… johari window, Ego states, transactional analysis, an the four basic attitudes ……………how you plan to change………..[M1/M2/M3- D1/D2/D3] </li></ul>I am TAHER SALIM & my group name is Happy Lions. In my group there were seven members including me. There is some interpersonal behavior information:- JOHARI WINDOW:-
  43. 43. SOURABH PORWAL:- Sourabh is not very open self because he didn’t talk to any person well. In project I had seen that he didn’t ask any question to any person and he always use to keep quite and I think that sourabh is very knowledgeable person but he is trying to removing his hidden self . DEVENDRE SISODIYA:- Devendre has open self because in Project he goes and talks to person very well and he tell maximum thing which he had done in his life.
  44. 44. ARJUN MANDALOI:- Arjun is openself because while talking to any person he didn’t feel hesitation & he also didn’t think that what was saying & while when we were completing our project he had tell that what he had done & from which family he belongs & what his father & mother do and what he had to become in his life. GOVIND S. BHATIA:- Govind is hidden self he doesn’t talk to any person & I had seen that in class he doesn’t communicate with us & staff members properly.
  45. 45. DEEPAK MISTRY:- Deepak is openself because when he talks to person he is very confident. In project I had noticed that he is very clear that what he is saying. He is also a creative person. He had also tell us about his past that from where he is & about his family. In my opinion if he removes his hidden self he would be successful in his life. ROHIT SHARMA:- Rohit has open self because he used to tell maximum things which he had faced in his life & 20% he is blind self because he doesn’t no what qualities he had & what he can do in his life because he choose not to do work at time.
  46. 46. EGO STATES
  47. 47. EGO STATE of my group members. ROHIT  Adult Ego State He has adult ego state but sometimes he uses child ego state but although we were comfortable with him. SOURABH  Adult Ego State Sourabh has adult ego state in project when we gave any work he did it properly & nicely. DEVENDRE  Adult Ego State Devendre has adult ego state because when we were doing our project he was very sincere & listening the manager that what he was saying. ARJUN  Child Ego State He has child ego state In project if we give some work he always take it lightly & do mimicry. GOVIND  Adult Ego State while we were going for our project he told that if we go pizza hut first our time will be save & we can utilize our time at other place. DEEPAK  Parent Ego State D eepak is very knowledgeable person .
  48. 48. LIFE ATTITUDE (STROKES) of my group members ROHIT  I am OK/you are OK, I am not OK/you are OK. SOURABH  I am OK/you are not OK, I am not OK/you are not OK. DEVENDRE  I am OK/you are OK, you are OK/I am not OK. ARJUN  I am OK/you are not OK, I am not OK/you are not OK. GOVIND  I am OK/you are not OK, I am not OK/you are not OK. DEEPAK  I am OK/you are OK, I am not OK/you are OK.
  49. 49. Transactional Analysis for group members. ROHIT:- Abbreviation used A.E.S. :- Adult Ego State P.E.S . :- Parent Ego state C.E.S. :- Child Ego State Devender A.E.S Govind A.E.S Arjun C.E.S Deepak A.E.S Sourabh A.E.S Taher A.E.S Rohit A.E.S Adult Adult Adult Adult Adult Adult
  50. 50. SOURABH:- Devender A.E.S Govind A.E.S Arjun C.E.S Deepak A.E.S Rohit A.E.S Taher A.E.S Sourabh A.E.S Adult Child Adult Adult Adult Adult
  51. 51. Devender:- Sourabh A.E.S Govind A.E.S Arjun C.E.S Deepak A.E.S Rohit A.E.S Taher A.E.S Devender A.E.S Adult Adult Adult Adult Adult Adult
  52. 52. Arjun:- Devender A.E.S Govind A.E.S Sourabh A.E.S Deepak A.E.S Rohit A.E.S Taher A.E.S Arjun C.E.S Adult Child Adult Adult Adult Child
  53. 53. Govind:- Devender A.E.S Arjun C.E.S Sourabh A.E.S Deepak A.E.S Rohit A.E.S Taher A.E.S Govind A.E.S Adult Child Adult Adult Adult adult
  54. 54. Deepak:- Devender A.E.S Arjun C.E.S Sourabh A.E.S Govind A.E.S Rohit A.E.S Taher A.E.S Deepak A.E.S Adult Adult Adult Adult Adult Parent
  55. 55. My interpersonal behavior skills are :- JOHARI WINDOW:- I am openself because I share all the things with my friends related to anything first I can not communicate properly .but after my PD classes I had removed my hesitation but then after I have to work hard upon many things like hidden self, blind self etc.
  56. 56. EGO STATE My EGO state is :- ADULT Life stroke My life stroke is :- I am OK/ You are OK, I am not OK/You are not OK. My ego state is adult because if someone give me a task then I think that I have to complete as fast as possible then I think upon it and reach to my destination .but sometimes I use child ego state. I am very empathy
  57. 57. Transactional Analysis Devender A.E.S Arjun C.E.S Sourabh A.E.S Govind A.E.S Rohit A.E.S Deepak A.E.S Taher A.E.S Adult Adult Adult Adult Adult Child
  58. 58. The changes which I want to bring in myself My hidden self, Unknown self, into my open my self and as well as my stroke. I am not OK you are not OK. How can I develop <ul><li>To change my hidden self into my open self personality as well as my stroke I am not OK / you are not OK into I am OK / you are OK. </li></ul><ul><ul><ul><ul><li>By proactive at all the time. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>By communicating.. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>By share my ideas, desires, hobbies and ambition.. </li></ul></ul></ul></ul><ul><ul><ul><ul><li>By empathy. </li></ul></ul></ul></ul>
  59. 59. The interpersonal skills of other two group are:- Group I :- In this group maximum people have hidden self and minimum person have open self, maximum person have adult Ego state and there life Stroke is I am OK/you are OK. Group II :- In this group Maximum people have open self and minimum persons Have hidden self, maximum person have child Ego state and there life stroke is I am not OK/You are OK.
  60. 60. COMMUNICATION LO:1/UNIT:3
  61. 61. <ul><li>It’s a process of convey the message from sender to receiver threw the channel and receiver sends feed back to sender. </li></ul>What is communication ?
  62. 62. <ul><li>What are the most important parts of communication......... Discuss in detail...........how you could remove them…[P] </li></ul>COMMUNICATION Verbal 7% Non verbal 93% Voice Modulation Tone, Pitch, volume 38% Body language 55%
  63. 63. VERBAL COMMUNICATION The basis of communication is the interaction between people.  Verbal communication is one way for people to communicate face-to-face.  Some of the key components of verbal communication are sound, words, speaking, and language.  NON-VERBAL COMMUNICATION Non verbal communication is usually understood as the process of communication through sending and receiving wordless messages. Non verbal communication can be communicated through gesture, touch, by body language or by facial expression and eye contact.
  64. 64. Barriers of communication <ul><ul><ul><li>Personal barrier:- </li></ul></ul></ul><ul><ul><ul><li>Your style and character (rude, polite, shy, outspoken) </li></ul></ul></ul><ul><ul><ul><li>Preparation & presentation </li></ul></ul></ul><ul><ul><ul><li>Lack of clarity (pronunciation, pitch, etc.) </li></ul></ul></ul><ul><ul><ul><li>Lack of credibility </li></ul></ul></ul><ul><ul><ul><li>Timing </li></ul></ul></ul><ul><ul><ul><li>Physical barrier:- </li></ul></ul></ul><ul><ul><ul><li>The barrier comes due to the physical or virtual object and it effects to the communication process that is called as physical barriers. Like noise or partition between sender and receiver. </li></ul></ul></ul><ul><ul><ul><li>Semantic barrier:- </li></ul></ul></ul><ul><ul><ul><li>The Barriers comes due to the language is called as semantic barriers. Most of the difficulties in communication arise because the same word or symbol means different things to different individuals. </li></ul></ul></ul>
  65. 65. Barriers which I had faced When we were doing our project we went to CCD (Cafe Coffee Day) the manager of ccd Mr. Richard Thomas was very fluent in english the barrier which i had faced is that i can’t understand that what he was saying. <ul><li>removing the barriers </li></ul><ul><li>By start improving upon pronunciation </li></ul><ul><li>By develop habit of reading – start with the English newspaper / Comics </li></ul><ul><li>By understand first, then communicate </li></ul>
  66. 66. <ul><li>How would you correlate this assignment ............... for a job that you plan………this course? Is there any correlation communication? How? </li></ul><ul><li>[M2/M3] </li></ul>By using Personality development factors and communication skills correlation of my experience with respect to job which I would take up in the future:- clarity, correctness, courtesy and completion. I) Make eye contact while you communicate with other person. II) Always maintain your facial expression with words which you use. III) Communication must be in positive language. IV) Always be in a neat & proper grooming. V) Positive attitude.
  67. 67. Verbal:- Use of correct words can impress professionally attached people, and it gives as a status in society. Non-Verbal:- Body language can help us to explain what we mean. Our expressions can make some one to pay attention. Our voice modulation can give more impact in world. Confidence can given positive impact on others. correlation of communication with job
  68. 68. <ul><li>Plan for another project like wise for future……………………….also share your plans for improvement for the next project taking the corrective measures from the current one…..[D2/D3] </li></ul>Hospitality and Aviation. How to attend customer’s in Hospitality & Aviation industry Aim:- Cabin crew and Hotel management The plan for Making the next project taking the corrective measures from the last one. Suggestion and changes for next project:- I) Need proper direction II) Need own vehicle III) By managing time of institute IV) By taking full knowledge about industry
  69. 69. Internal channel for taking permission HEAD OFFICE CENTRE HEAD STAFF TEACHER STUDENT
  70. 70. External channel for taking permission COMPANY HEAD GENERAL MANAGER RECEPTION STUDENT
  71. 71. <ul><li>Evaluate your own communication skills and suggest improvement for same …...[D1] </li></ul><ul><li>Strength </li></ul><ul><li>Positive attitude </li></ul><ul><li>Assimilation </li></ul><ul><li>Confident </li></ul><ul><li>Good relation </li></ul><ul><li>Weakness </li></ul><ul><li>Lack of knowledge </li></ul><ul><li>Lack of communication Skill </li></ul><ul><li>Lack of work experience </li></ul><ul><li>Nervousness </li></ul>Removing of above barriers:- I) Work upon communication skills II) work for good relationship III) Removal of personal barriers IV) By reading books
  72. 72. LO:2/UNIT:3 MORAL VALUES
  73. 73. <ul><li>Make an …………………..understand about Moral Values and character building………….In one’s career….[P2a] </li></ul>Moral Values It plays a very important role in our life, because all the moral values come from our parents, teachers, elders, friends, and from our religion. It shows our personality and family background. Importance of moral values Values are the guiding principles, decisive in day to day behaviors as also is critical life situations. Values are a set bring of principles or standards of behavior. Values are regarded desirable, important and held in high esteem by a particular society in which a person lives.
  74. 74. Character Building :- Character building plays a important role in our life to build a good character because in moral values we get knowledge about behavior and nature. The factors which requires to build a good character are:- Sincere, honesty, positive attitude, good and friendly nature. Development of moral values:- We can develop our moral values by reading good and knowledgeable books & taking guidance by good person and also by communicating with people.
  75. 75. <ul><li>Map your personal experience of this……………you observed around you………[M1/M3] </li></ul><ul><li>The places which we had visited I observe that they had:- </li></ul><ul><li>Good and friendly nature </li></ul><ul><li>Positive attitude </li></ul><ul><li>Sincere, Honest </li></ul><ul><li>Perception </li></ul><ul><li>Motivation. </li></ul><ul><li>Politeness </li></ul><ul><li>Respectful </li></ul>
  76. 76. <ul><li>Plan/give a suggestion for others and yourself for building a strong………personal & professional life……[M2/D2/D3] </li></ul><ul><li>Suggestion for others:- </li></ul><ul><li>Respectful </li></ul><ul><li>Good behavior </li></ul><ul><li>Sincerity </li></ul><ul><li>Assimilation </li></ul><ul><li>Positive attitude </li></ul><ul><li>Persistence </li></ul><ul><li>Perception </li></ul><ul><li>Suggestion for myself:- </li></ul><ul><li>Honesty </li></ul><ul><li>Respectful </li></ul><ul><li>Good behavior </li></ul><ul><li>Politeness </li></ul><ul><li>friendly relation </li></ul><ul><li>Sincerity </li></ul><ul><li>Positive attitude </li></ul><ul><li>Persistence </li></ul>
  77. 77. <ul><li>Importance in personal life:- </li></ul><ul><li>Good thinking ability </li></ul><ul><li>Sincere </li></ul><ul><li>Honest </li></ul><ul><li>Good and friendly relation </li></ul><ul><li>Well groomed </li></ul><ul><li>Importance in Professional life:- </li></ul><ul><li>Helps to maintain a good relation in industry. </li></ul><ul><li>gives full attention towards our work. </li></ul><ul><li>Helps to maintain a good personality. </li></ul><ul><li>Helps to Make a Good career. </li></ul>
  78. 78. Proof The Places Which We Had Visited.
  79. 79. DEAF & DUMB association Indore (M.P.)
  80. 80. I TAHER SALIM Fifth from Left Prize distribution to students of Deaf n Dumb School, Indore (M.P.)
  81. 81. Mr.Jagdish namdev manager of pizza hut Indore (M.P.) I TAHER SALIM First from Left
  82. 82. Conclusion <ul><li>We are honored to spent time those children who is in Deaf n Dumb </li></ul><ul><li>I feel some Big changes in me because of them and those factors which I learnt in Personality development. </li></ul><ul><li>I am inspired threw them that still we have more opportunities in our hand to do some thing. </li></ul><ul><li>Now I realize the importance of time managements. </li></ul>
  83. 83. I here by declare that the assignment “Personality Development” is done by me and it is my own work. DECLARATION

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