symfoni software\presale resources\events\2009-05-25 symfoni collaboration forum\collaboration forum - welcome


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General Opening Session - keynote

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  • symfoni software\presale resources\events\2009-05-25 symfoni collaboration forum\collaboration forum - welcome

    1. 1. Symfoni Collaboration Forum 2009 Trond-Are Utle, COO & Collaboration Evangelist Welcome to the
    2. 2. Another Year – Another great story to tell! <ul><li>What did you accomplish this year? </li></ul><ul><ul><li>What will YOUR great story be next year? :-) </li></ul></ul><ul><li>Symfoni on track, full speed into the future </li></ul><ul><li>2 days packed with Collaboration </li></ul><ul><ul><li>Get world class inspiration </li></ul></ul><ul><ul><li>Dive into three different tracks: </li></ul></ul><ul><ul><ul><li>Manage - , Create - & Deep Dive Collaboration </li></ul></ul></ul><ul><ul><li>Meet and connect with peers </li></ul></ul>
    3. 3. Great stories - Danske Fragtmænd <ul><li>Denmark's largest transporter: 1.000+ employees </li></ul><ul><li>” Incredible visualisation of knowledge, resulting in targeted training, constructive dialog and a vast basis for our strategic knowledge planning” </li></ul>Hear the story: Tuesday morning, opening session, 09:00
    4. 4. Great stories - Datametrix <ul><li>Transforming Customer Service </li></ul><ul><ul><li>Earned “Cisco Gold Partner of the Year” </li></ul></ul><ul><ul><li>Highest possible Customer Satisfaction rating </li></ul></ul>Hear the story: Monday, Track 1 - Manage Collaboration, 15:00
    5. 5. Great stories - TRN Duty Free <ul><li>Exceptional collaboration, user involvement and satisfaction on their intranet </li></ul>Hear the story: Tuesday, Track 1 - Manage Collaboration, 11:00
    6. 6. Symfoni on track – full speed into the future!
    7. 7. 1994-2009 – Symfoni Software <ul><li>15 years of growth - Symfoni products since 1994 </li></ul><ul><ul><li>More than 720 customers </li></ul></ul><ul><ul><li>More than 420.000 end-users </li></ul></ul><ul><li>Our customers & our Symfoni offices are in Norway, Sweden and Denmark </li></ul><ul><ul><li>Complete distribution, service and support presence in the Nordic region together with a well-established Nordic partner network </li></ul></ul><ul><li>A leading Nordic collaboration software company </li></ul><ul><li>Your collaboration efforts deserves a strong and sustainable partner </li></ul><ul><ul><li>Revenue | EBITDA </li></ul></ul><ul><ul><li>2006: 37,6 | 6,4 MNOK </li></ul></ul><ul><ul><li>2007: 91,9 | 14,3 MNOK </li></ul></ul><ul><ul><li>2008: 93,0 | 15,8 MNOK </li></ul></ul>
    8. 8. Customer follow-up <ul><li>Symfoni Collaboration Forum </li></ul><ul><ul><li>Customers own forum – run by and for the users </li></ul></ul><ul><li>Symfoni @ IBM Lotusphere, Orlando </li></ul><ul><ul><li>15-20 Symfoni employees at the biggest IBM event (7.000+). Symfoni booth, demos and meetings </li></ul></ul><ul><ul><li>Symfoni Collaboration Dinner with more than 100 nordic participants (customers, partners, IBM'ers) </li></ul></ul><ul><li>Regular customer events, workshops, seminars </li></ul><ul><ul><li>Breakfast seminars, RUSH seminars, at-customer in-house gatherings, IBM software Day, LSBG (user groups)... </li></ul></ul>
    9. 9. What is collaboration software <ul><li>Collaboration software applies to cooperative information sharing systems that enables collaborative work functions </li></ul><ul><li>Strong focus on information flow, sharing and true mobility. </li></ul><ul><li>Collaboration software is intended to support work processes aimed at increasing productivity and innovation </li></ul><ul><li>Delivered: </li></ul><ul><ul><li>at customer site, </li></ul></ul><ul><ul><li>hosted model, or as </li></ul></ul><ul><ul><li>Software as a Service / Cloud Service </li></ul></ul>
    10. 10. Hosting center <ul><li>Symfoni offers a range of different hosting services to our customers, with 24/7 surveillance </li></ul><ul><li>Some of the services we provide: </li></ul><ul><ul><li>User guidance and support </li></ul></ul><ul><ul><li>Housing – renting of space for servers </li></ul></ul><ul><ul><li>Hosting – renting of capacity </li></ul></ul><ul><ul><li>System hosting </li></ul></ul><ul><ul><li>Application hosting </li></ul></ul><ul><ul><li>24/7 surveillance </li></ul></ul><ul><ul><li>Service management </li></ul></ul><ul><ul><li>Service and Support </li></ul></ul>
    11. 11. Services & support <ul><li>ONE Nordic services organisation </li></ul><ul><ul><li>Largest in the nordics on IBM/collaborative technologies </li></ul></ul><ul><ul><li>Certified Consultants, and Project managers (PRINCE2) </li></ul></ul><ul><ul><li>Teams in Aarhus, Copenhagen, Oslo, Gothenburg, Karlstad </li></ul></ul><ul><ul><li>Certified Business Partners covering 15 other nordic cities </li></ul></ul><ul><li>NEW nordic support centre </li></ul><ul><ul><li>Manager: Helene Boqvist </li></ul></ul><ul><ul><li>Pan nordic support team </li></ul></ul><ul><ul><ul><li>Hosting, infrastructure, applications, products, training etc </li></ul></ul></ul>
    12. 12. Strategy, offering and competence recognition <ul><li>Symfoni delivers a range of offerings through “Software as a Service” (SAAS), or “Cloud Services”: </li></ul><ul><ul><ul><li>Quality and Process documentation </li></ul></ul></ul><ul><ul><ul><li>Web and content management </li></ul></ul></ul><ul><ul><ul><li>Email and calendaring </li></ul></ul></ul><ul><ul><ul><li>Projects and document sharing </li></ul></ul></ul><ul><ul><ul><li>Request & helpdesk handling (CRM) </li></ul></ul></ul><ul><ul><ul><li>... and more </li></ul></ul></ul><ul><li>Symfoni's SaaS/Cloud efforts was recognized as early as in 2007, as the winner of the “Spydspissen” -prize presented by IBM, as one of the most innovative offerings on the market. </li></ul>
    13. 13. Research and development <ul><li>4 th consecutive year of public research acknowledgement </li></ul><ul><li>NEW: Product Development Board </li></ul><ul><ul><li>Chairman: T A Utle </li></ul></ul><ul><ul><li>Product Development mgmt team </li></ul></ul><ul><ul><ul><li>Kjetil Andenæs & Daniel Dahlberg </li></ul></ul></ul><ul><li>Doubled development resources in 2009 </li></ul><ul><li>Tackling the future for & with you </li></ul><ul><ul><li>The leap into the future - Together with our customers </li></ul></ul><ul><ul><li>Bringing the future to our customers </li></ul></ul>
    14. 14. NEW: : projects
    15. 15. NEW : : request
    16. 16. 2 days packed: - world class inspiration!
    17. 17. 2 days packed: Monday
    18. 18. 2 days packed: Tuesday
    19. 19. Meet & Connect with peers! <ul><li>An exceptional chance! </li></ul><ul><ul><li>This is a high density collaborative space! :-) </li></ul></ul><ul><ul><li>Bring your business cards </li></ul></ul><ul><li>Similar businesses as yours... </li></ul><ul><ul><li>Or very different, but with relevant experience! </li></ul></ul><ul><li>Speakers, developers, executives </li></ul><ul><ul><li>Connect and share your story, we'd love to hear from you! </li></ul></ul><ul><li>LET'S COLLABORATE! </li></ul>
    20. 20. Symfoni Collaboration Forum 2009! Trond-Are Utle, COO & Collaboration Evangelist ENJOY to the