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Meeting Basics Conference Calls
It is a meeting <ul><li>Standard rules for attendees </li></ul><ul><ul><li>be on-time </li></ul></ul><ul><ul><li>no phones...
It is a meeting <ul><li>Standard rules for organiser </li></ul><ul><ul><li>start on-time </li></ul></ul><ul><ul><li>have a...
No multitasking <ul><li>Even if you are at your desk you should not be trying to catch up on your email or otherwise worki...
No sub-meeting <ul><li>Don’t put the call on mute this interrupts the natural flow of discussion and encourages people to ...
Know who is who <ul><li>People joining the call should announce themselves as they join.  </li></ul><ul><li>The first and ...
Make it effective <ul><li>Conference calls are more difficult. Everyone on the call needs to work extra hard to make sure ...
Make it effective <ul><li>Actively listen to what is being said, ask for clarification when necessary and discuss the poin...
Use technology wisely <ul><li>Have a really clear need before considering the use of video conferencing, desktop / documen...
Conference Calls <ul><li>It’s a meeting </li></ul><ul><li>No multitasking </li></ul><ul><li>No sub-meeting </li></ul><ul><...
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Conference Calls

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Brief introduction to effective conference calls.

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Conference Calls

  1. 1. Meeting Basics Conference Calls
  2. 2. It is a meeting <ul><li>Standard rules for attendees </li></ul><ul><ul><li>be on-time </li></ul></ul><ul><ul><li>no phones </li></ul></ul><ul><ul><li>come prepared </li></ul></ul><ul><ul><li>listen </li></ul></ul><ul><ul><li>discuss </li></ul></ul><ul><ul><li>take effective notes </li></ul></ul>
  3. 3. It is a meeting <ul><li>Standard rules for organiser </li></ul><ul><ul><li>start on-time </li></ul></ul><ul><ul><li>have a purpose </li></ul></ul><ul><ul><li>invite the right people </li></ul></ul><ul><ul><li>publish an agenda </li></ul></ul><ul><ul><li>have a facilitator </li></ul></ul><ul><ul><li>sse the time effectively </li></ul></ul><ul><ul><li>have concrete actions </li></ul></ul><ul><ul><li>publish minutes </li></ul></ul><ul><ul><li>finish on-time </li></ul></ul>
  4. 4. No multitasking <ul><li>Even if you are at your desk you should not be trying to catch up on your email or otherwise working on something else. </li></ul><ul><li>You should be giving the meeting 100% of your attention. </li></ul>
  5. 5. No sub-meeting <ul><li>Don’t put the call on mute this interrupts the natural flow of discussion and encourages people to make comments for the local audience excluding the rest of the call. </li></ul>
  6. 6. Know who is who <ul><li>People joining the call should announce themselves as they join. </li></ul><ul><li>The first and perhaps second time each person speaks they should state their name but not every time. </li></ul>
  7. 7. Make it effective <ul><li>Conference calls are more difficult. Everyone on the call needs to work extra hard to make sure the time is as effective as it could be. </li></ul>
  8. 8. Make it effective <ul><li>Actively listen to what is being said, ask for clarification when necessary and discuss the points raised. </li></ul>
  9. 9. Use technology wisely <ul><li>Have a really clear need before considering the use of video conferencing, desktop / document sharing tools, shared whiteboards, etc. </li></ul>
  10. 10. Conference Calls <ul><li>It’s a meeting </li></ul><ul><li>No multitasking </li></ul><ul><li>No sub-meeting </li></ul><ul><li>Know who is who </li></ul><ul><li>Make it effective </li></ul><ul><li>Use technology wisely </li></ul>

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