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How to motivate people at work Welcome to tonight’s Member Value Webinar, starting at 7.00pm AEST. Presented by Tristan White Music is playing; if you cannot hear it, please Founder and CEO The Physio Co ensure that your computer speakers are unmuted and turned up. Should this not work, or for other technical support, contact Redback Conferencing on 1800 733 416 or (+61 2) 9037 0330, if abroad.

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Tristan WhiteHow to motivatepeople at work www.thephysioco.com.au www.tristanwhite.com.au

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Who is Tristan White?• Founder & CEO of The Physio Co: Australia’s 12th Best Place to Work• Physiotherapist & APA Member• Husband, Dad, Blogger & Ironman in training! www.tristanwhite.com.au

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Become a better listener

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Tonight...1. Why hiring correctly makes motivating easier2. Tips to motivate your people everyday3. Simple systems to reward & encourage4. What makes a great place to work

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Question… Who’s listening?Grade 1? Student Supervisor?Department Manager? Practice Owner? Senior Clinician? Grade 2?Non-Clinical Physio? Supervisor?

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Question..How many people in your team?7? 1? 6? 11? 19? 24? 40?

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Tonight...1. Why hiring correctly makes motivating easier2. Tips to motivate your team everyday3. Simple systems to reward & encourage4. What makes a great place to work

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Because… They’reHAPPY 

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(Thank God It’s Monday)TGIM

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Ask motivated peopleASK

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Who takes up your time?

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Quick QuestionIs there someone in your team that would behappier elsewhere? (Is it you?)

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When will you act?

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Tonight...1. Why hiring correctly makes motivating easier2. Tips to motivate your team everyday3. Simple systems to reward & encourage4. What makes a great place to work

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Motivated StaffBetter Performance – tick! Higher Retention – tick! More fun – tick! Better culture – tick!

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Consider this…“If you motivate an idiot they simply do stupid things faster!”

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Create a strong culture

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A new light

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Educator. Not Motivator

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Two Things…1.‘WHAT’ we are trying to achieve2.‘HOW’ we are going to do it

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‘WHAT’ = Painted Picture

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‘WHAT’ = Painted Picture The Physio Co exists for a very simple purpose:We love helping oldies stay mobile, safe & happy

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‘WHAT’ = Painted Picture

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‘HOW’ are we going to do it?Simple behaviors or expectations: = Core Values

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‘HOW’ = Core Values

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‘HOW’ = Core Values• Respect Everyone • We are always on time• Be Memorable • We are friendly & make positive first impressions• Think big, act small • We all help achieve our painted picture of the future

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Just Start!

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Quick PollHave you heard something you’ll use yet?  Yes  No

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Question forTristan? (Now’s the time to ask…) Or email: asktristan@tristanwhite.com.au

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Tonight...1. Why hiring correctly makes motivating easier2. Tips to motivate your team everyday3. Simple systems to reward & encourage4. What makes a great place to work

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Be thankful

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Thumbs-up!

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Use your values Recruitment NewslettersInterviews Performance reviews Hiring Bonuses Rewards

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Use your values

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Want a great culture?Values are the key

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Tonight...1. Why hiring correctly makes motivating easier2. Tips to motivate your team everyday3. Simple systems to reward & encourage4. What makes a great place to work

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The ResearchCredibility Respect Fairness Pride Camaraderie

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What it means• Clear vision• Listen closely• Be interested• Admit mistakes• Live your values!

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Tell stories…Want a look inside Australia’s 12th Best Place toWork?Visit tristanwhite.com.au

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That’s it! (actually there are 2 slides left…)

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Things to do…• Email tristan@tristanwhite.com.au for: • A copy of these slides • A Free Culture Book (I have 50 copies & need your mailing address)• Sign up for tips on building a great culture: • tristanwhite.com.au

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Make a start, now.

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That’s it! (more questions?)

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Thank you for participating in tonight’sMember Value Webinar.To help us evaluate and improve our webinar series, please click onthe ‘resource’ tab in the bottom right hand corner to complete ashort survey or stay online and the survey will appear shortly.