Chadd Volunteer Leadership Training – Track 1


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For people who have volunteered for CHADD 0-3.

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Chadd Volunteer Leadership Training – Track 1

  1. 1. CHADD VOLUNTEER LEADERSHIP TRAINING – TRACK 1 Build a Web Presence with the CHADD Web Administrative Tools Trish White, presents:
  2. 2. COURSE CONTENTS <ul><li>Overview </li></ul><ul><li>Lesson 1: About Us </li></ul><ul><li>Lesson 2: Volunteer Recruitment </li></ul><ul><li>Lesson 3: Meetings and Events </li></ul><ul><li>Lesson 4: Contact Us </li></ul><ul><li>Lesson 5: Links </li></ul><ul><li>Lesson 6: More </li></ul><ul><li>Lesson 7: Upload Files </li></ul>
  3. 3. OVERVIEW: CREATE A WEBSITE WITH CHADD ADMINISTRATIVE TOOLS <ul><li>So you want to get more people to your meetings and volunteering. That's great — a well designed website can be a powerful and efficient way to communicate with people. </li></ul>This course will teach you how to create a website using CHADD’s administrative tools. It will also teach you things you should know.
  4. 4. GOALS <ul><li>Understand the tools provided to you by CHADD. </li></ul><ul><li>Decide between the many tools & resources provided. </li></ul><ul><li>Create a user-friendly and informative website to encourage volunteerism and meeting attendance. </li></ul><ul><li>Reduce visitors questions/confusion/anger/frustration (why don’t they call/e-mail me back right away; I need immediate assistance, etc.) </li></ul>
  5. 5. LESSON 1 About Us
  6. 6. ABOUT US SECTION OF THE YOUR WEBSITE <ul><li>When you're planning the website, it's important to look at the site from the visitors point of view. </li></ul><ul><li>CHADD visitors are usually looking for immediate assistance, meeting information and opportunities to get involved. </li></ul>
  7. 7. SOME STATISTICS & MEMBER FEEDBACK <ul><li>Website Statistics: CHADD website (does not include NRC website visitors) </li></ul><ul><li>Average visits per day: </li></ul><ul><ul><li>2,368 </li></ul></ul><ul><li>Average visits per year: </li></ul><ul><ul><li>77,929 </li></ul></ul><ul><li>In September there were 7,787 visitors to the CHADD “Chapter Locator” </li></ul><ul><li>Membership Nonrenewal Survey: </li></ul><ul><li>Currently, the majority of people are not able to renew due to the economy and are unemployed. </li></ul><ul><li>People continue to report not renewing their membership because there was little/inadequate support in their community. </li></ul>
  9. 9. “ ABOUT” YOUR CHADD GROUP Volunteer Managed Date, Time, Location of Meetings Free meetings! How we are supported. Our great service! Share our information with others – schools, professionals, spread the word! Print out our flyer as a reminder to come! (Ask Trish for help) Share testimonials or other information!
  10. 12. “ ABOUT” YOUR CHADD GROUP CONTINUED Create a with FrontPage . Keep those without Internet access in mind. Local agencies use the information listed and share it with clients. Provide them with as many details as possible to share with clients. Tell people how long it may be until you get back to them either by phone/email. Provide them with National Resource Center contact information to reduce the inquiries for “nonmeeting & local support inquiries” Turn on the auto reply at account providing details and information.
  11. 13. Create a with FrontPage
  12. 14. “ ABOUT” YOUR CHADD GROUP CONTINUED Provide your local resources online. Nonprofits, Gov’t and paid to CHADD group advertising only (with disclaimer). CHADD can provide you with the advertising document. Ask Trish for help with the link on the home page. Describe your programs and services. Provide details. Ask Trish for help with link to meetings and events section
  13. 15. If you are working with your local parent to parent teacher to conduct parent to parent classes list them in the meetings and events. You will be able to add additional details and registration forms to download in the mtg. and events section. Ask Trish for help with the link from the home page.
  14. 17. Include information about potential partnership opportunities and additional resources.
  15. 18. Have the disclaimer posted on the site. Don’t forget to include it in your email messages too! Give people the opportunity register with CHADD so that their contact information is saved in the CHADD database. You can then pull an email report from the CHADD site and send them meeting reminders and other information. Please emphasize that CHADD does not share or sell any contact information with anyone! Please share any requests to opt-out with Trish at the national office to be processed.
  16. 19. ABOUT US “NO NO'S” <ul><li>Links to “for profit” sites or your personal business. </li></ul><ul><li>Links to personal e-mail address. Use the email account. </li></ul><ul><li>Outdated content </li></ul><ul><li>Lack of content/information: If you are not meeting; post a note or ask Trish to post a note. People have driven to meetings and discovered that they were cancelled. </li></ul><ul><li>Mixing professional information with CHADD business. </li></ul><ul><li>Typos/bad links. </li></ul><ul><li>Type up/copy from another program and paste. The administration interface does not like and it will not look pretty. Type directly in to the WYSIWIG (What You See Is What You Get) window. </li></ul><ul><ul><li>The exception is to, copy it from the existing document, then open “Notepad program” and paste (it removes all of the formatting) and then pasting it in the WYSIWIG window. </li></ul></ul>
  17. 20. LESSON 2 Volunteer Recruitment Using Your Website
  18. 21. VOLUNTEER OPPORTUNITIES <ul><li>A few ways to post volunteer opportunities: </li></ul><ul><li>Provide a list of opportunities and a way to contact you to get involved. </li></ul><ul><li>Provide a link to “”, where you can post your volunteer opportunities. </li></ul><ul><li>Provide a link to a blog chronicling your volunteer experiences. Share your story and it may inspire others to get involved. </li></ul><ul><li>Provide a downloadable “menu”/flyer/and or application for people (Ask Trish for help) </li></ul>
  20. 23. Perhaps you like to write and can do a monthly blog chronicling your experiences as a volunteer. Sharing your experiences and feelings is a great outlet and recruiting tool.
  21. 25. Another option is to post volunteer positions on Not only will you get visitors from the CHADD Website, but people will find your listing on this site which is visited by thousands of people interested in volunteering every day. The link will not take them to your listing, but provide them with a way to search. Give them instructions on how to find your listings.
  22. 27. You can make things fun! Make a “Menu” of Volunteer Opportunities and put a link to the document. (Ask Trish for help)
  23. 29. LESSON 3 Meetings & Events
  24. 30. MEETINGS & EVENTS <ul><li>Please enter the dates and times of your meetings in the meetings and events in this section. </li></ul><ul><li>You may also add a file for your visitors to download. (examples; full meeting schedule, event flyer, registration forms, etc.) </li></ul><ul><li>To attach a file, you must upload it first by going to the “upload files” section. After you have uploaded a Word, Excel or PDF file, you may attach the file in this section of the website. </li></ul><ul><li>Events will automatically disappear after the date of the event. You may also delete the event if it is cancelled. </li></ul><ul><li>You may also include other non-profit/government events going on in your community here. </li></ul>
  25. 31. MEETINGS & EVENTS <ul><li>If you have regular meetings scheduled and speakers with programs. Add the details in the meetings and events section. </li></ul><ul><li>The calendar allows you to enter details and provide documents that may be downloaded, like registration forms. </li></ul><ul><li>On the last day of the month the listing expires and the next month is automatically displayed, so you will not have to go in there and delete. It is all automatic! </li></ul><ul><li>Don’t stop at your meetings! You can add other non-profit/government local events that may be of interest to your community and parent to parent classes. </li></ul>
  26. 32. MEETINGS & EVENTS CONTINUED <ul><li>Provide as many details as possible. </li></ul><ul><li>Provide a flyer for people to download and share with others. </li></ul><ul><li>If it is a CHADD Parent to Parent class, provide a registration form and list all of the classes. </li></ul>
  27. 33. Create a with FrontPage
  28. 35. LESSON 4 Contact Us
  29. 36. CONTACT US <ul><li>There are two ways to view the “contact us” information </li></ul><ul><li>On the top of the page. </li></ul><ul><li>In the “contact us” section. </li></ul>
  30. 37. CONTACT US <ul><li>When adding the postal address, you may wish to post a PO Box where people can mail your group information. </li></ul><ul><li>You may wish to post “meetings located at” and the address. </li></ul><ul><li>Do not publish your personal home address. This is a personal safety issue. </li></ul><ul><li>If you do not list your phone number and prefer to be contacted via email, just put “e-mail us” </li></ul><ul><li>You may wish to add more than one contact. You can also add a “contact”, but have it just display your e-mail address. (See Sample) </li></ul>
  31. 38. CONTACT US <ul><li>This group has added their email address as the third “coordinator” in the administration window so that it displays on the top of the Web page. </li></ul>
  32. 39. CONTACT US <ul><li>On this group’s contact us section they have replaced the phone number with “please send us an e-mail” since they have chosen not to have their number listed. </li></ul>
  33. 40. CONTACT US <ul><li>This is how it looks in the “contact us” administration section. This group has entered the email address as the third coordinator so that it will display on the top of the Web page. </li></ul>
  34. 41. CONTACT US <ul><li>When someone clicks on the “contact us” link on the top of the group’s Website, they should see the variety of ways that someone can contact the group and a “note” on the best way to contact you or perhaps, “e-mail checked weekly”. </li></ul><ul><li>If you do not have a listed phone number, perhaps you can add the NRC toll-free number; 800-233-4050 as a number for people to contact for further information with a note. </li></ul>
  35. 42. LESSON 5 Links
  36. 43. LINKS SECTION <ul><li>CHADD policy prohibits links to professional or for-profit information in this section. </li></ul><ul><li>Anyone “for-profit” requesting inclusion in your links/resource directories should be referred to professional/organizational membership or they can pay the CHADD group an advertising fee. (CHADD has a document available for you.) </li></ul><ul><li>Enter the name, hyperlinks, and descriptions of local or national non-profit/government sites that may be helpful to your community. </li></ul>
  37. 44. LINKS <ul><li>You have the ability to add up to 10 links. </li></ul><ul><li>You should choose local resources vs. national resources. National resources are available on CHADD’s National Resource Center on AD/HD </li></ul><ul><li>You can provide a link to CHADD’s National Resource Center on AD/HD and then focus your links on local resources for your community. </li></ul><ul><li>I have national resources listed as an example, but local resources are most helpful here. </li></ul>
  38. 45. LESSON 6 More
  39. 46. MORE <ul><li>This section is provided so that you may provide additional information that may be helpful to your visitors. </li></ul><ul><li>Chapters may provide the names of their board and professional advisory board members. </li></ul><ul><li>You may provide detailed information about events or programs, like parent to parent or membership. </li></ul><ul><li>You may want to share your story and why you started a CHADD group. </li></ul><ul><li>You may want to share support group participant testimonials. </li></ul><ul><li>If you are a branch, you may want to share information about the chapter and other branches/chapters may want to share information about all of their branches. </li></ul><ul><li>Use your creativity and the space to tell people more . </li></ul>More
  40. 47. MORE <ul><li>In this example, testimonials are featured. </li></ul>
  41. 48. MORE <ul><li>In this example, board members are featured. </li></ul>
  42. 49. MORE <ul><li>In this example, parent to parent trainings are featured. </li></ul>
  43. 50. LESSON 7 Upload Files
  44. 51. UPLOAD FILES SECTION <ul><li>You have the opportunity to load Microsoft Word (.doc), Excel (xls.) and Adobe Acrobat (.pdf) files that are on your computer on to your CHADD website for visitors to download in the “Meetings & Events” section of your website in this section. </li></ul><ul><li>CHADD policy prohibits the upload of “for-profit” company flyers to be shared with others. </li></ul>
  45. 52. UPLOAD FILES <ul><li>In the first field enter the name of the file (keep it simple) </li></ul><ul><li>In the second field, click on “browse” to find the file on your computer. (tip: make sure to keep everything simple; name your files with no spaces, dashes, etc., just one word is perfect, like “adults”. </li></ul><ul><li>Click on “upload” </li></ul><ul><li>You’re done, your file should be listed on the list. </li></ul>
  46. 53. UPLOAD FILES <ul><li>This is how your “upload files” page will look once you upload your files. </li></ul><ul><li>You will see that some of the files are “linked to event”. This is because they are linked in the meetings and events section. </li></ul><ul><li>How they appear to the public was presented in the “meetings & events section of this training”. </li></ul>
  47. 54. UPLOAD FILES <ul><li>Once you have uploaded your files, you can then enter the details of your meetings and events and select the “attach file” drop down to select your file and attach it to your event. </li></ul><ul><li>You may want to note “download the flyer/registration form by clicking on the blue link” </li></ul><ul><li>How they appear to the public was presented in the “meetings & events section of this training”. </li></ul>Click on the blue hyperlink to download the flyer
  48. 55. SAMPLE SITE <ul><li>Trish’s Sample Site: </li></ul>