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How individuals are using data and technology to support vulnerable populations

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How individuals are using data and technology to support vulnerable populations

  1. 1. BEYOND GIVING & VOLUNTEERINGHow individuals are usingtechnology and data to supportvulnerable populationsTrina Isakson@telleni
  2. 2. THIS IS NOT ABOUT…• How vulnerable populations are/are not usingdata and technology• How nonprofit organizations andgovernments are using data and technologyfor social good
  3. 3. COMMON LANGUAGE• Crowdsourced• Crowfunding• Hackathon• Application• Open data
  4. 4. ConsumerismTechnologyand dataInvestmentsBusinessownerpractices
  5. 5. ConsumerismTechnologyand dataInvestmentsBusinessownerpractices
  6. 6. Technologyand data
  7. 7. Technologyand data• Hackathons andcollective initiatives• Mobile and webapplications• Open andcrowdsourced data• Digital advocacy
  8. 8. Technologyand data• Hackathons andcollective initiatives• Mobile and webapplications• Open andcrowdsourced data• Digital advocacyConsumerismInvestmentsTechnology that helps peoplemake different investment choices(i.e. crowdfunding)Technology that helps peoplemake different consumptionchoices
  9. 9. WHY STUDYTHIS?Canadian context: bitly.com/beyondgandv
  10. 10. HOW ARE INDIVIDUALSUSING TECHNOLOGYAND DATA TOSUPPORTVULNERABLEPOPULATIONS?
  11. 11. HOW ARE INDIVIDUALSUSING TECHNOLOGYAND DATA TOSUPPORTVULNERABLEPOPULATIONS?GENERALLY, THEY’RE NOT
  12. 12. The database is constantly growing butcontains the following base layers:Reserve Name, coordinates, population, etc.ICT coverage (broadband, internet, cellular,and telephone)Water Treatment Information (coverage,population serviced, quality, type of treatment,etc.)Wastewater Treatment Information (coverage,population serviced, quality, type of treatment,etc.Boil Water Advisory Information (historic andcurrent, risks, and population affected)Census DataMontréal Accessible
  13. 13. HACKATHONSOFTEN SUFFERBECAUSEThere is little focus; relianceon general ‘ideas’Data often is good for action,less for policy and socialchangeParticipants are usually notsocial scientists, do not havelived experience, or are notthe intended userLittle to no ongoing supportafter event
  14. 14. HACKATHONSOFTEN SUFFERBECAUSEThere is little focus; relianceon general ‘ideas’Data often is good for action,less for policy and socialchangeParticipants are usually notsocial scientists, do not havelived experience, or are notthe intended userLittle to no ongoing supportafter eventHACKATHONSCOULD BEBETTER IFThe challenge is madespecific and arises from livedexperienceThe data is good and deepDesign encourages morediverse participationThere is a plan for ongoingsupport for implementationand future changes
  15. 15. There are over 40Canadiancrowdfunding sites invarious stages ofdevelopment.
  16. 16. CLICKTIVISM
  17. 17. DRIVERSInterest inall things‘local’Increasedbelief inresponsibility ofbusiness toplay a role insocial goodYoung peopletaking actionIn addition to /correlated withgiving andvolunteering
  18. 18. CHALLENGESLack of awarenessamong individualsUncertainty and fearamong potentialsupportersLack of capacity andinterest amongcharitable sectorThe activities thatdraw interest are notnecessarily the onesthat have impact
  19. 19. TAKEAWAYS①Nonprofit and tech folk: get toknow each other②Try a non-tech hackathon③Don’t operate in an ‘echochamber’
  20. 20. MINI-HACK• Start with a question or challenge that, if answered, would moveyour mission forward.1. Can we clarify the question? Is it specific enough?2. Who would we need in the room for a hackathon?3. What good data or other resources could help us?4. Is it possible for participants to have transformational, experientiallearning regarding the challenges that are being addressed?5. How can we ensure the results of the hackathon live on?• Rely on the nonprofit person or person with lived experience as akey source of information.
  21. 21. CONTACT• Trina Isakson• @telleni• trina@27shift.com• Links and slides: 27shift.com/nettuesday

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