860 dspi work_orders_appnote

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860 dspi work_orders_appnote

  1. 1. Application Note 860 DSPi Work OrdersThis application note describes the steps (with screen captures) involved in using an 860 DSPi with theCSG work order system. One possible sequence will be described but countless methods could bechosen by the administrator and the technician. This sequence will be described in a chronologicalsample of a technician’s day.Required Equipment: • 860 DSPi with V6.3.1.1 or higher firmware • Trilithic Workbench V1.5 or higher with TDM Component • CSG Work Order System with Technet Vx.x.x or higherBasic Steps: • Administrator logs into Workbench in the morning • Prepares technicians outboxes with meter configuration changes • Tech logs into TDM in the morning to Re-Sync his meter • Updates any Channel Plans, Macros, or firmware components • Uploads previous days work • Tech logs into CSG Technet and starts a Work Order • Tech goes to the job site and takes all of the data logs • Tech logs into CSG to close the Job and get next job • Administrator logs into Workbench in the evening • Accept technicians days work For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 1 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  2. 2. Application Note8:00 AMTechnician uses his meter to login to TDM via their home. If there is anything to do or update, those itemswill be underlined and selectable. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 2 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  3. 3. Application Note8:05 AMTechnician uses his meter to login to the CSG Technet system from their home. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 3 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  4. 4. Application Note8:10 AMTechnician uses his meter to Go On the Job with the CSG Technet system from their home. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 4 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  5. 5. Application Note8:30 AMTechnician starts taking data at the job site. Each time a macro or data log is taken, the data isautomatically linked to the Job. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 5 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  6. 6. Application NoteFor Additional Help ContactTrilithic Applications Engineering 860 DSPi Work Orders1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07support@trilithic.com or 6 of 10www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  7. 7. Application NoteFor Additional Help ContactTrilithic Applications Engineering 860 DSPi Work Orders1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07support@trilithic.com or 7 of 10www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  8. 8. Application Note9:00 AMTechnician logs back into CSG and closes out the present Job and then Opens the next job. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 8 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  9. 9. Application Note5:00 PMTechnician logs back into TDM and uploads the days work. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 9 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.
  10. 10. Application NoteOnce the data has been imported into Workbench, all sorts and queries are available by technician, datatype, any custom Task header, ect. Here is an example of a data log that was imported from the abovetest. For Additional Help Contact Trilithic Applications Engineering 860 DSPi Work Orders 1-800-344-2412 or 317-895-3600 P/N 0010275012 – Rev 5/07 support@trilithic.com or 10 of 10 www.trilithic.com Copyright © 2007 Trilithic, Inc. All Rights Reserved.

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