Hr technology and the remote worker


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Given the many benefits of offering work-from-home options, it seems likely that remote workers will continue to occupy a growing share of the workforce and the technologies that support them will also continue to expand. When it comes to choosing the best technologies to support your telecommuters (and the rest of your workforce) connectivity, in every sense of the word, is key.

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Hr technology and the remote worker

  1. 1. HR TECHNOLOGY & THE REMOTE WORKER Remote doesn’t have to mean isolated
  2. 2. REMOTE WORKERS ON THE INCREASE The knowledge economy and technology enable more remote workers. 2
  3. 3. REMOTE DOESN’T MEAN DISCONNECTED 3 From electronic time cards to video conferencing and GoogleDocs, the technological tools for connecting with and managing employees in the field abound.
  4. 4. MORE THAN COOL TECHNOLOGIES • Creating effective virtual teams involves a lot more than cool tech and high-speed internet. • Remote workers face and create challenges – Communication with remote employees is critical. – Instilling awareness of the vision and mission is essential for creating a sense of inclusion. – Developing team connections and mutual accountability requires extra effort with a dispersed workforce. 4
  5. 5. RESULTS ARE MIXED Telecommuting Results Have Been Mixed • Some companies report enhanced employee satisfaction and improved productivity from their home-based staff. • Others: not so much, as a quote from this internal Yahoo! memo from Jackie Reses suggests: “Speed and quality are often sacrificed when we work from home…We need to be one Yahoo!, and that starts with physically being together.” 5
  6. 6. BUT BELIEVERS ARE PASSIONATE! 6 The push back in response to this memo (and the decision itself) was fast and furious within Yahoo! and from the many organizations that believe “Freedom For Workers Means Productivity For Companies”.
  7. 7. REMOTE WORKERS HERE TO STAY Virtual teams and remote workers are here to stay. The shift is powered by the triple-hitter of: • Economics, • Employee satisfaction, and • The open talent economy driven by globalization. Throw in improved productivity and a reduced carbon footprint—the outcome seems inevitable. 7
  8. 8. THE DEBATE CONTINUES…BUT Evidence indicates that fears of “work-shirking” are unfounded. • One study conducted by Stanford University found call center employees assigned to work from home showed a 13% performance increase from: – 9% from working more minutes per shift (fewer breaks and sick-days) – 4% from more calls per minute (attributed to a quieter working environment). 8
  9. 9. THE DEBATE CONTINUES…BUT • A Canadian company, T4G Ltd., sees remote workers as the way of the future. – T4G Ltd uses employee profitability as their metric, and according to Paul Barter, VP Research, it’s working. 9
  10. 10. MORE THAN PRODUCTIVITY AT STAKE More than productivity gains and employee satisfaction are at stake. Analysis conducted by Global Workplace Analytics states: “If those employees who held telework-compatible jobs (50% of the workforce) and wanted to work at home (79% of the workforce) did so just half of the time (roughly the national average for those who do), the economic benefit would total over $700 billion a year” 10
  11. 11. MORE THAN PRODUCTIVITY AT STAKE 11 Area Impacted Impact Results Greenhouse Gases ↓ ~ 54 million tons per/yr Like taking ~10 million cars off the road Road wear & tear ↓ ~ 119 billion miles/yr Save hundreds of millions annual road maintenance Traffic related injury/death ↓ ~ 90,000/yr Significant human impact Accident related costs ↓ ~ 10 billion/yr Major economic impact Oil consumption ↓ ~640 million barrels/yr Savings of ~64 billion
  12. 12. KEEPING REMOTE WORKERS CONNECTED In supporting telecommuters, connectivity is key. 12
  13. 13. TO KEEP YOUR REMOTE WORKERS CONNECTED 1. Create opportunity for remote workers to collaborate, communicate and connect with the rest of the organization, especially within their functional teams; 2. Include video options in lieu of face-to-face; 3. Provide a real-time conduit for sharing company information and news; 4. Effectively represent the culture of your organization; and 5. Give remote workers access to all functional, administrative and HR capabilities available to other employees. 13
  14. 14. THE RIGHT PEOPLE MAKE REMOTE A SUCCESS With the right people and the right approach, there’s a lot to be gained by offering a work- from-home option; hopefully with the same positive results that other companies have experienced. 14
  15. 15. TribeHR offers a social HRIS that connects your local and remote workers to their managers, to each other, to your company values, and to the heartbeat of your organization. Sign up for your free trial today. Read the full blog article 15
  16. 16. PHOTO COURTESY OF: Working from home: Flikr/creative commons/Dave Morris Profit: Flikr/creative commons/401k (2012) Rooftop worker: Flikr/creative commons/Markus Spiering Lego People: Flikr/creative commons/Rupert Ganzer 16