Published on

Check out our handpicked selection of 7 Consumer Trends begging to be applied in 2014. By you. From CROWD SHAPED to THE INTERNET OF CARING THINGS to MYCHIATRY...

Published in: Business, Technology’s 7 CONSUMER TRENDS TO RUN WITH IN 2014

  1. 1.’s free monthly Trend Briefing December 2013/ January 2014 7 CONSUMER TRENDS TO RUN WITH IN 2014 Remember, the lazy will NOT inherit the earth in 2014! EE FR T- IL GU 1 4 MYCHIATRY S TU A ST 3 AD N AI R EG D RE E AP EN ER 2 M BY /F O R D CR OW SH LB A B LO G 7 CH I GS N G N RI TA DA CA F NO A 5 IN N ET 6 N R TE T EI H O TH
  2. 2. Introduction No matter what market or industry you’re in, if you’re obsessed with catering to evolving consumer needs, desires and expectations, you will prosper through even the most insane global upheavals, whatever their flavor. In 2014, 2015, 2016 and beyond. However, as the start of a new year is the time when many of you are doing some extra imagining and planning and creating, we thought we’d do our bit and throw in a handful of consumer trends that are begging to be applied in the next 12 months. By you. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 2
  3. 3. 1. 2. 3. 4. 5. 6. 7. w w w. t r e n d w a t c h i n g . c o m GUILT-FREE STATUS Why in 2014, guilt-free is the new status symbol. Crowd shaped The connected crowd comes of age in 2014. made greener by/for china Why in 2014, China is going to be where the eco-innovation action is. Mychiatry Why in 2014, mind will be the new body. No Data Why in 2014, delivering brilliant service without excessive data collection will earn you consumer trust (and profits won’t be far behind ;) The internet of caring things How connected objects will center around people in 2014. GLOBAL BRAIN Why our new, free, ‘local’ Trend Bulletins will keep you truly in the know, glocally. 7 CONSUMER TRENDS TO RUN WITH IN 2014 3
  4. 4. 1. GUILT-FREE STATUS Why in 2014, guilt-free is the new status symbol. Growing numbers of consumers can no longer escape an awareness of the damage done by their consumption: to the planet, society, or themselves. But a mixture of indulgence, addiction and conditioning mean that most can’t substantially change their consumption habits. The result? A never-ending guilt spiral. Which creates exciting opportunities for brands that combine tackling this guilt spiral with consumers’ endless status seeking (still the driving force behind all consumer behavior). Indeed, GUILT-FREE STATUS will be the ultimate indulgence in 2014. It’s time to create products and services that deliver a guilt-free status fix by being one of these: • Known by all. Iconic, well known GUILT-FREE products such as the Tesla Model S will act as instantly recognizable signals of great sustainability. • Visibly guilt-free. High status, chic or fashionable products that are visibly sustainable, ethical or healthy will deliver a GUILT-FREE STATUS hit. Get inspired by Nudie’s rugs made from recycled jeans. • Storied. If a product or service isn’t known or visible, it will need a GUILT-FREE story that the owner can tell others (and impress them with). Warning: this trend is NOT about GUILTWASHING. Benefits for people and planet are at the core of GUILT-FREE STATUS SYMBOLS, not marketing speak and one-dimensional plays on people’s anxieties. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 4
  5. 5. EXAMPLES Tesla Nudie Guilt-free status symbol goes global Old jeans become limited edition rugs The Tesla Model S sedan luxury electric vehicle began Nudie launched a range of limited edition rugs created shipping to Norway, Switzerland and the Netherlands in from woven strips of second-hand or donated denim from August 2013, with right hand drive models scheduled the Swedish denim brand’s own jeans. Hand-woven using for March 2014. In September 2013 the Model S was a manual shuttle loom, the rugs were available at Nudie the best-selling car in Norway, where electric car drivers Jeans concept stores across the world, priced at USD can use bus lanes to skip past traffic jams. Prices for the 599. Model S range start at USD 62,400. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 5
  6. 6. EXAMPLES Liberty United Firearm jewelry fights gun violence US based Liberty United is a jewelry line created from decommissioned guns and bullets. The brand aims to help take firearms off the streets, working with local governments to source guns no longer needed for evidence or collected in buyback programs. These are then recycled into jewelry by established designers, with each piece including the serial number of the gun used to make it. Prices range from USD 85 to 695 and a portion of the proceeds goes to nonprofits working to reduce gun crime. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 6 A recent global study identified 2.5 billion ‘aspirational consumers’ (representing one third of the global consumer class). These consumers are defined by their love of shopping (78%), desire for responsible consumption (92%) and their trust in brands to act in the best interest of society (58%). BBMG, GlobeScan and SustainAbility, October 2013
  7. 7. 2. crowd shaped The connected crowd comes of age in 2014. In 2014, more people will pool their data, their profiles, their preferences, in groups (small and big) to shape new goods and services. Via social media, histories, ecommerce, endless read/watch/play lists, smartphone GPS services and more, connected consumers are creating vast profiles and data trails that relate to everything from their music preferences to their daily movements. No news there. Now 2014 will see two certainties: 1. The technologies that facilitate the creation and passive sharing of those data streams will become ever more ubiquitous (yes, we’ll say it, Google Glass). 2. Consumer expectations are amplified – yet again – by that ubiquity. Meaning the connected crowd comes of age, via CROWDSHAPING: new products and services shaped by the aggregated preferences or behavior of (small and big) groups of consumers, as expressed via their data. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 7
  8. 8. 2. crowd shaped The connected crowd comes of age in 2014. Two kinds of CROWDSHAPING to watch (and run with): • SMALL CROWDSHAPING: Real-time shaping (and reshaping) of a service around the preferences of the people in an office, a restaurant, on a plane: any space right now. Consumers might not care about the tech that makes CROWDSHAPING possible, but they will care about increased relevance – via the accommodation of their own preferences – and a novel mode of discovery via the newly-experienced preferences of their peers. See how CheckinDJ (below) delivers both. • BIG CROWDSHAPING: Services intelligently reshaped by the aggregated data on the preferences or behavior of large numbers of consumers. One next step for good, old-fashioned crowdsourcing. Consumers get a more functional, efficient service shaped not by opinions of the crowd, but around the way people really behave. And – unlike with many existing crowdsourced solutions – they get it effortlessly, via passive sharing of their data. That’s what IBM promised when it CROWDSHAPED bus route improvements in Africa (below). OK, we know: privacy! But keep collection and use of data transparent, and many will embrace the benefits*. Alternatively, dive into the NO DATA counter-trend (Below), also begging to be applied in 2014. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 8
  9. 9. EXAMPLES CheckinDJ Crowdshaped playlists match patrons’ tastes CheckinDJ is a crowdsourced jukebox that arranges a venue’s music playlist to match the overall taste of its current patrons. Users register online or via an app, and enter their favorite music genres. Once at a participating venue, they use an NFC-enabled device to check-in. The playlist at the venue automatically adjusts to reflect their taste. Individuals can earn influence points by syncing the app with their social networks, and by checking in with groups of friends. The platform was developed by UKbased Mobile Radicals. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 9 *57% of consumers are willing to share additional personal information, such as their location, top five Facebook friends’ names and information about family members, in return for financial rewards or better service. Coleman Parkes, April 2013
  10. 10. EXAMPLES Kutsuplus IBM On-demand minibus service calculates optimal route for those on-board Following a successful pilot scheme, October 2013 saw During May 2013, IBM’s Dublin research lab used cell Helsinki’s transport authority increase its on-demand phone data to aid the re-design of bus routes across minibus service Kutsuplus. The service allows Helsinki Abidjan, the Ivory Coast’s largest city. Researchers residents to request a minibus via their cell phone, used time and location data – collected from calls choosing a start and end destination. Each bus can carry and SMS – to assess commuters’ frequent routes and nine passengers. Users can opt for a private journey or a then compared these to the existing public transport shared ride, with Kutsuplus calculating the quickest routes infrastructure. According to the data, there were 65 for multiple drop-offs. Rides cost EUR 3.50 plus EUR 0.45 possible improvements that could reduce travel time by per kilometer (USD 4.70 / 0.60). w w w. t r e n d w a t c h i n g . c o m Using cellphone data to improve bus routes in Africa 10%. 7 CONSUMER TRENDS TO RUN WITH IN 2014 10
  11. 11. 1 2014 Trend Report We obviously offer much more than monthly Trend Briefings... 2 Trend Framework 3 Innovation Database Introducing our 2014 Premium Service Your complete trend and innovation solution. 4 Industry Updates 5 Apply Toolkit Find out more 6 Monthly Updates 7 1-page Trend Handouts
  12. 12. 3. MADE GREENER BY/FOR CHINA Why in 2014, China is going to be where the eco-innovation action is. In 2014, perceptions of China will take another significant turn, as consumers come to realize China is fast becoming the epicenter of truly innovative, superior green consumer innovations, too*. * Alongside leading Chinese brands in sectors such as mobile tech, luxury and fashion (from WeChat to Bosideng, from Shang Xia to Xiaomi and more) that are simply MADE BETTER IN CHINA. That shift will be driven by China’s relentless, large-scale efforts to address massive environmental challenges such as energy, transport, construction and more (see a few examples below). In fact, the idea among many consumers worldwide that Chinese brands and businesses lag behind when it comes to green thinking might just be one of the last great competitive advantages that ‘Western’ brands enjoy. When that preconception is overturned in 2014, one of the last barriers keeping Chinese brands and global consumers at a distance is lifted. Just another small, yet pivotal moment in the remapping of global consumerism ; ) w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 12
  13. 13. EXAMPLES Haworth Beijing Subway Beijing showroom is world’s first v4 LEED beta certified project Rewards commuters for recycling plastic bottles In October 2013, furniture manufacturer Haworth In May 2013, the Beijing Subway introduced 40 ‘reverse announced that its Beijing showroom had been vending machines’, which enable passengers to offset recognized as the world’s first certified LEED v4 beta their travel costs by recycling plastic bottles. For every project by the United States Green Building Council’s empty plastic bottle recycled using the machines, (USGBC) new program. The USGBC’s Leadership in commuters receive discounts of between CNY 0.05 and Energy and Environmental Design (LEED) rating system 0.10 on their travel pass. considers the building’s eco-credentials, including location, energy performance and water efficiency. The showroom is located inside Parkview Green, and incorporates reconfigurable workspaces, and eco-friendly lighting and furniture. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 13
  14. 14. EXAMPLES Philips & CEC Nike Intelligent street lighting in Chinese cities Shanghai store made entirely from trash The Philips and China Electronics Corporation (CEC) Opened in Shanghai in August 2013, Nike’s concept partnership, announced in July 2013, marked an attempt store is entirely constructed from trash, including drinks to develop and implement intelligent road and street cans, water bottles and old CDs and DVDs. The store lighting in cities across China. The joint venture will focus can be adapted to different retail layouts and the no-glue on LED fixtures and lighting management, including construction ensures all materials can be reused. Philips CityTouch, a web-based system that allows streetlights to be used when and where they are needed. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 14
  15. 15. EXAMPLES Chinese Academy of Science Tianjin Eco-City ‘Smart’ window saves and stores solar energy Resource-efficient city prioritizes pedestrians Scientists at the Chinese Academy of Science have Tianjin Eco-City is a sustainable city initiative developed unveiled a ‘smart’ window that can save and generate by the governments of Singapore and China. Located energy. Coated with temperature-sensitive vanadium 150km from Beijing, and with a footprint of 30 sq. km, the oxide (VO2), the window can regulate the amount of city is designed to be socially harmonious and resource- energy entering a building and store light energy in solar efficient. Pedestrians, non-motorized vehicles and public cells within the window frame. transport take priority alongside green urban spaces. Due for completion in 2020, the Tianjin Eco-City will house around 350,000 residents. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 15
  16. 16. 4. MYCHIATRY Why in 2014, mind will be the new body. In 2014, consumer interest in ‘Quantified Self’ products and services will continue to grow, as smartwatches and other powerful yet affordable wearable tech products enter the market. Much of the sector’s focus has been on physical health to date. The next step? Consumers will increasingly see their smartphones as devices for total lifestyle assistance. Improving techniques for self-treatment, developments in stress-detecting technologies and near-total smartphone penetration in many markets, means consumers will lap up innovations that help track and improve mental wellbeing too. Two types of consumers are fueling this trend: • Those for whom mental health is (like physical fitness, career progress, and academic achievements) a new benchmark, yet another area for them to outperform their peers. • Those time-starved, overworked, stressed and anxiety-plagued consumers for whom MYCHIATRY innovations offer much needed relief from the pressures of modern life. And no matter which industry you’re in, the MYCHIATRY trend should spur plenty of discussions around where the mega-trend of tech-driven consumer empowerment and selfservice will head next. NB: Of course, we aren’t suggesting that MYCHIATRY is an adequate solution for everyone’s mental health needs or that it should replace medical Whatever the outcome, consumers are already just an app store away from a boost to their counsel. day-to-day happiness ;) w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 16
  17. 17. EXAMPLES PIP Shadow Stress-sensing video games help players relax App allows users to record, share and analyze dreams Created to help consumers reduce stress levels, PIP is a Surpassing its Kickstarter funding target during October wireless biosensor developed in Ireland that reached its 2013, Shadow is an app that allows users to record and funding target on Kickstarter in July 2013. Users hold the remember their dreams. An escalating alarm clock wakes device while playing a game (synced via Bluetooth to a the user up gently, increasing the likelihood of dream monitor or smartphone), and it captures a Galvanic Skin recall, and the app prompts the user to record the dream Response from their fingertips in real-time. To succeed via audio or text. Tracking dream and sleep patterns in a racing game for example, the player must be more allows curious users to make connections between daily relaxed than their competitor, as characters respond life and dream habits. Each entry is saved to a journal aversely to stress signals. The creators will release a and can be anonymously pushed to the cloud, creating Software Development Kit so others can develop apps. a global database of dreams, which shows users the sentiment and dream content of other participants around the world. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 17
  18. 18. EXAMPLES Mico Melon Smart headband tracks focus Headphones detect user’s mood and play music accordingly The Melon headband and companion app allows wearers Developed by Japanese product design brand Neurowear to track, monitor and understand their mental focus and unveiled in March 2013, the Mico headset consists of during a range of activities. The headband measures headphones and an EEG reader that rests on the wearer’s brain activity using EEG and algorithms detect focus forehead and senses neural activity. Brain signals allow levels, using the data to give personalized feedback. the device to detect the user’s mood (such as sleepy, Users can input external factors via the app to discover stressed or focused), which is shown on an LED earpiece how time of day, weather conditions and environment all display. The headphones relay the information to a mobile influence their ability to generate and sustain focus. Melon running the Mico app and mood-appropriate music is surpassed its Kickstarter target in June 2013, and is due selected from the database. to ship to backers in Q4 2013. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 18
  19. 19. 5. NO DATA Why in 2014, delivering brilliant service without excessive data collection will earn you consumer trust (and profits won’t be far behind ;) Last year, in the introduction to DATA MYNING, we warned you: “Brands will have to walk a fine line between offering consumers a valuable (and ideally seamless) service, and freaking them out with aggressive if not downright scary ‘services’. Yes, consumers want to feel served to, but they don’t like to be watched.” Well, with 2013 seeing a seemingly-endless stream of brands suffering ‘privacy breaches’ that revealed customers’ information, and the leaked actions of a government agency (who is probably reading this over your shoulder as we speak) – it’s no longer a paranoid minority who is freaked out. Remarkably, two of the most renowned encrypted communications providers in the world (Lavabit and Silent Circle) had to shutter their email services because they no longer felt they could guarantee privacy from government agencies. They (regrettably) recognized that once data was collected, it could be harvested. This all leads to opportunities in 2014 for NO DATA brands: brands that simply offer brilliant service, while also loudly and proudly eschewing the collection of personal data. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 19
  20. 20. 5. NO DATA Why in 2014, delivering brilliant service without excessive data collection will earn you consumer trust (and profits won’t be far behind ;) 93% of email users believe that users should be able to opt-out if they don’t want the content of their emails to be scanned in order to target ads. GfK & Microsoft, November 2013 86% of US internet users have attempted to remove or mask their online activities, despite only 37% believing it is possible to be completely anonymous online. Pew Research Center, September 2013 The challenge for businesses will be finding a balance between the very real benefits of data collection and utilization (recommendations, cross-selling, personalization, enhanced ad revenue and more), and earning the trust of increasingly HACKED OFF consumers. Why aren’t we accompanying this trend with examples? Because NO DATA is so against the “BIG, BIGGER, BIGGEST” data strategies sweeping through the business world that we 82% of global consumers believe that companies collect too much information on consumers. Adobe, June 2013 w w w. t r e n d w a t c h i n g . c o m haven’t seen anybody doing it well… yet! So which major B2C brand will make NO DATA a central promise in 2014, and simply offer, “Great service, for everyone, all of the time. No data required”? 7 CONSUMER TRENDS TO RUN WITH IN 2014 20
  21. 21. 6. THE INTERNET OF CARING THINGS How connected objects will center around people in 2014 In the media (and in countless innovation labs around the world), the Internet of Things in 2014 will be about the same two things as in 2013: massive numbers, and, well, things. And when say ‘massive’, we mean: In 2009, there were 2.5 billion connected devices, most But something else will happen, too: you will see innovations pop-up left and right, of these were personal devices such as cell phones and centered around the Internet of CARING Things. PCs. In 2020, there will be up to 30 billion connected devices, most of which will be products. Anything exceptional that ‘connected objects’ can do for consumers, whether that’s monitoring or improving health, helping them save money or getting chores done, will be warmly welcomed next year and beyond. The Internet of Things will add USD 1.9 trillion dollars of Oh, and in case you want to start your own trend, there’s nothing stopping you from economic value to the global economy in 2020. coining your own Internet of Things prefixes in 2014. Internet of Mobile Things? Internet of Gartner, October 2013 Security Things? Internet of City Things? Internet of Costly, Loved Things? All yours! w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 21
  22. 22. EXAMPLES Xkuty OMsignal Xkuty One is a smart electric scooter which automatically Canadian technology company OMsignal has announced alerts the relatives of a rider in the event of a crash. plans to launch a compression shirt which can monitor an Developed by Spain-based Electric Mobility Company, individual’s heart rate, breathing and movement. Sensors the bike-scooter hybrid includes an iPhone dock in the woven into the fabric collect data which is then sent to handlebars. Using the phone’s gyroscope (which monitors the wearer’s cell phone, where they can track and analyze orientation and momentum), Xkuty’s app can detect information. Fully machine washable, the shirt is designed crashes and automatically sends accident and location to be worn underneath garments or at the gym. Scooter sends alerts in the event of a crash notifications to selected contacts. Xkuty One retails at around EUR 2800. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 22 Sensor-integrated shirt monitors medical data
  23. 23. EXAMPLES Ford Riddell InSite In September 2013, Ford unveiled the S-MAX Concept, October 2013 saw US-based Riddell, who manufacture an intelligent multi-purpose vehicle that includes multiple American football helmets, unveil their InSite Impact smart, ‘caring’ features. The driver’s seat, which contains Response System. The helmets contain sensors, an ECG heart rate monitor, can help avoid mid-journey which send an alert to the sidelines when they detect a driver heart attacks and subsequent accidents. An significant impact. Trained medical professionals can onboard glucose level monitoring system alerts drivers then assess the player for signs of concussion. ‘Intelligent’ car’s seats include heart rate monitor of critical blood sugar levels. The vehicle is capable of communicating short-range via wifi with other similarly equipped cars, allowing warnings of road hazards to be relayed from car to car. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 23 Football helmet contains sensors that alert coaches in event of trauma
  24. 24. 7. GLOBAL BRAIN Why our new, free, ‘local’ Trend Bulletins will keep you truly in the know, glocally. 2014 will see the consumer arena become even more global, local, flatter, cosmopolitan and so on. Which means that, on a daily basis, you can expect an orgy of compelling consumerfacing innovations emerging from all corners of the globe. Hence, in addition to this Monthly Trend Briefing, we’re delighted to announce our new free Trend Bulletins for and by Asia, Africa and South & Central America. Below are only a handful of the trends exclusively featured in the just-launched editions: • CIVICSUMERS: Why South & Central America’s urban consumers will agitate for and look to effect social change in 2014. Check out the South & Central America Trend Bulletin » • FABA - For Africa, By Africa: African solutions to African challenges, done the African way. Check out the Africa Trend Bulletin » • FAITHFACTURING: How age-old faith practices will adapt to and reflect modern Asian consumers’ lifestyles. Check out the Asia Trend Bulletin » Don’t miss out! w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 24
  25. 25. apply Which leads to the most important point… Trend watching is all about applying. If you don’t use consumer trends to inspire new, profitable innovations, they’re just ‘nice to know’. So run with them, combine them, take them in new directions. If you don’t know where to start, check out our CONSUMER TREND CANVAS, which contains tips on how to unpack and apply trends step by step. Ideally, you’ll end up driving the evolution of a trend, too. w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 25
  26. 26. NEED even more? Last but not least, if you’re really serious about staying on top of all the latest consumer trends and related innovations, check out our globally relevant, instantly available, online Premium Service. At a ridiculously affordable all-inclusive price, it’s guaranteed to give you an unfair competitive advantage. Today ;) No budget to spend? Then do make sure you’re subscribed to receive to our free Trend Briefing and our region-specific Trend Bulletins: many more to come in 2014 and beyond! Happy tracking, evaluating, initiating and innovating! w w w. t r e n d w a t c h i n g . c o m 7 CONSUMER TRENDS TO RUN WITH IN 2014 26
  27. 27. NEXT... MORE... Enjoyed this Trend Briefing? Want more? 1. Our free monthly Trend Briefings Join the 225,000 subscribers who receive our free monthly Trend Briefings. 2. Our 2014 Premium Service Should you be one of our 1,000+ Premium clients? SUBSCRIBE ME » If you have any comments, suggestions or questions then please do let us know. Just email: PAUL BACKMAN Client Services Manager About us Established in 2002, is the world’s leading trend firm, scanning the globe for the most promising consumer trends, insights and related hands-on business ideas. Our Premium Service counts many of the world’s leading brands as clients, while our free monthly Trend Briefings go out to over 225,000 subscribers in 180 countries. More at