Elmhurst Public LibraryTara Bauer, Tom Beck, & Lindy Scripps-HoekstraMay 2, 2011                                 Image: Ka...
Elmhurst Demographics                                                   White                                             ...
Median Family Income  $105,000.00   $84,000.00   $63,000.00                           $104,392.00   $42,000.00            ...
Individuals below Poverty Line  15.00%  12.00%   9.00%                                                               13.5%...
Library’s Perception ofCommunity                                               Population Age Distribution✤   The EPL desc...
EPL Website Evaluation
Website andDemographics✤   The EPL website is well-    designed and easy to use.✤   Many available features    online✤   R...
Adults & Seniors✤   No specific “senior” webpage✤   All adults combined together
Technology in the Library
Available Computers✤   70 computers available✤   Specially designated OPACs on each floor✤   The first floor has a children’s...
✤   In 2009-2010, 540,781 people visited EPL, averaging 1,519    every day.✤   Compared to other similar libraries, the am...
Internet Filtering✤   Participates in E-Rate✤   Three-tier filtering system depending on the age of patron
Available Software✤   All computers have basic default software✤   Additionally,    ✤   computers in the children’s area h...
Library and Web 2.0✤   The Elmhurst library offers    several Web 2.0 applications✤   These are well done and    appear to...
✤   Reference chat features are divided by adult and children’s    sections✤   Excellent reference service given!
External Stakeholders
Strategic Plan: Goal 3✤   “Increase our presence in the community by networking with    local organizations and businesses.”
✤   In 2009- 2010, local businesses,    organizations, and individuals    donated more than $26,000 to    the library.✤   ...
Examples of stakeholdercollaboration:✤   Kick Off for Kids, an Elmhurst-based charity, has become a    major sponsor for E...
✤   Strong connection to local schools✤   Elmhurst librarians collaborate with teachers to supplement    curriculum✤   The...
Missing Stakeholders✤   Many local businesses and clubs (Jaycees) have been listed as    sponsors of events and programs.✤...
Internal Stakeholders
Strategic Plan✤   Developed in 2008 by Elmhurst College Marketing Class    ✤   Mission Statement        ✤   Goal 6    ✤   ...
Larger Organizational Context &Stakeholders✤ Elmhurst College✤ Elmhurst Businesses (Goal 5)✤ Internal Stakeholders  ✤ Elmh...
Staff                                               Professional    Paraprof.✤   15 FT Librarians                         ...
Staff Recommendations               ✤   Additional professional in                   children’s department               ✤...
Budget
Revenue$7,000,000                                         4.11%$6,000,000                                                4...
Expenditures$4,000,000$3,428,571                                                  19.58%$2,857,143$2,285,714              ...
Collections Budget                                        Periodicals/Other Print$875,000                                N...
Recommended Increases
Increased Access✤   Relieve Parking Congestion: $30,000✤   Outreach including liaison activities & bookmobile: $410,000✤  ...
Questions?
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  • EPL

    1. 1. Elmhurst Public LibraryTara Bauer, Tom Beck, & Lindy Scripps-HoekstraMay 2, 2011 Image: Kankakee Carl, “Elmhurst Public Library,” 2007, Flickr, http://flic.kr/p/44kZZD (accessed April 11, 2011).
    2. 2. Elmhurst Demographics White Black 1.94% 0.12% Am. Indian 5.23% Asian 1.78% 0.01% 90.92% Pac. Islander Other U.S. Census Bureau. 2010. Census. http://factfinder2.census.gov/faces/ tableservices/jsf/pages/productview.xhtml (accessed March 10, 2011).
    3. 3. Median Family Income $105,000.00 $84,000.00 $63,000.00 $104,392.00 $42,000.00 $62,363.00 $21,000.00 Elmhurst US U.S. Census Bureau. 2009. American Community Survey. http://factfinder.census.gov/ servlet/ACSSAFFFacts?_cityTown=elmhurst&_state=04000US17 (accessed March 10, 2011).
    4. 4. Individuals below Poverty Line 15.00% 12.00% 9.00% 13.5% 6.00% 3.00% 3.20% Elmhurst US U.S. Census Bureau. 2009. American Community Survey. http://factfinder.census.gov/ servlet/ACSSAFFFacts?_cityTown=elmhurst&_state=04000US17 (accessed March 10, 2011).
    5. 5. Library’s Perception ofCommunity Population Age Distribution✤ The EPL describes their 14% 27% community as: 25% ✤ experiencing growth in 8% school-aged children & older seniors 25% Under 18 18–24 ✤ connected to the Internet 25–44 45-64 at home and/or work 65 and over U.S. Census Bureau. 2009. American Community Survey. http:// factfinder.census.gov/servlet/ACSSAFFFacts? _cityTown=elmhurst&_state=04000US17 (accessed March 10, 2011).
    6. 6. EPL Website Evaluation
    7. 7. Website andDemographics✤ The EPL website is well- designed and easy to use.✤ Many available features online✤ Reflects the fact that most patrons can access the internet in their homes
    8. 8. Adults & Seniors✤ No specific “senior” webpage✤ All adults combined together
    9. 9. Technology in the Library
    10. 10. Available Computers✤ 70 computers available✤ Specially designated OPACs on each floor✤ The first floor has a children’s computer area while the second floor contains the information commons area for adults
    11. 11. ✤ In 2009-2010, 540,781 people visited EPL, averaging 1,519 every day.✤ Compared to other similar libraries, the amount of computers is relatively low Elmhurst Public Library Board Of Trustees. 2010. Elmhurst Public Library Annual Report 2009-2010. http://www.elmhurstpubliclibrary.org/About_the_Library/documents/ 0910AR.pdf (accessed March 29, 2011).
    12. 12. Internet Filtering✤ Participates in E-Rate✤ Three-tier filtering system depending on the age of patron
    13. 13. Available Software✤ All computers have basic default software✤ Additionally, ✤ computers in the children’s area have educational games ✤ information commons computers contain typing instruction software, and programs for those with sight or hearing difficulties ✤ “Creative Art computers” contain Adobe Creative Suite software and access to a scanner
    14. 14. Library and Web 2.0✤ The Elmhurst library offers several Web 2.0 applications✤ These are well done and appear to be popular with the patrons
    15. 15. ✤ Reference chat features are divided by adult and children’s sections✤ Excellent reference service given!
    16. 16. External Stakeholders
    17. 17. Strategic Plan: Goal 3✤ “Increase our presence in the community by networking with local organizations and businesses.”
    18. 18. ✤ In 2009- 2010, local businesses, organizations, and individuals donated more than $26,000 to the library.✤ The Friends of the Elmhurst Public Library donated $15,000. Elmhurst Public Library Board Of Trustees. 2010. Elmhurst Public Library Annual Report 2009-2010. http://www.elmhurstpubliclibrary.org/About_the_Library/documents/ 0910AR.pdf (accessed March 29, 2011).
    19. 19. Examples of stakeholdercollaboration:✤ Kick Off for Kids, an Elmhurst-based charity, has become a major sponsor for EPL’s 2010 Summer Reading Program with $2,500✤ In 2008, the library partnered with Elmhurst College’s marketing class to develop surveys. Elmhurst Public Library. 2010. Press Release, June 4, 2010. http://www.elmhurstpubliclibrary.org/ EPLNewSummerReadingDonor.pdf (accessed March 29, 2011).
    20. 20. ✤ Strong connection to local schools✤ Elmhurst librarians collaborate with teachers to supplement curriculum✤ The library views its role as being an “education support center.”
    21. 21. Missing Stakeholders✤ Many local businesses and clubs (Jaycees) have been listed as sponsors of events and programs.✤ No local churches mentioned
    22. 22. Internal Stakeholders
    23. 23. Strategic Plan✤ Developed in 2008 by Elmhurst College Marketing Class ✤ Mission Statement ✤ Goal 6 ✤ Values: Integrity and Learning ✤ Goal 1 ✤ Goal 9
    24. 24. Larger Organizational Context &Stakeholders✤ Elmhurst College✤ Elmhurst Businesses (Goal 5)✤ Internal Stakeholders ✤ Elmhurst citizens ✤ Median income: $84,182 ✤ Mean income: $114,244 ✤ Surveys ✤ Biennial Elmhurst Citizen Surveys ✤ Community Voice Forum (April 2008)✤ Nine board members ✤ President: Susan Sadowski
    25. 25. Staff Professional Paraprof.✤ 15 FT Librarians 120✤ 7 PT Librarians 100✤ Public Information Coordinator 80 & Head of Circulation have B.A. 106 60✤ Part-time paraprofessionals 40 include ✤ Shelvers 10 ✤ Circulation desk staff 20 ✤ Janitors 5 11 18 14 ✤ Library Associates 5 Children Adults FT PT
    26. 26. Staff Recommendations ✤ Additional professional in children’s department ✤ More diversity in staff
    27. 27. Budget
    28. 28. Revenue$7,000,000 4.11%$6,000,000 4.11% 7.19%$5,000,000$4,000,000$3,000,000$2,000,000 84.59%$1,000,000 Property tax Reserve Other taxes & Grants Misc Revenue
    29. 29. Expenditures$4,000,000$3,428,571 19.58%$2,857,143$2,285,714 49.16%$1,714,286 16.69%$1,142,857 14.57% $571,429 Salaries & Benefits Collection & Related Building Maintenance & Services Reserve
    30. 30. Collections Budget Periodicals/Other Print$875,000 Non-Print Circulating$750,000 Reference$625,000 Population by Age$500,000$375,000 13% 14%$250,000 65+ 14%$125,000 45-64 25% 25-44 8% 18-24 Adult Young Adult Kids 25% 15-18 Under 15
    31. 31. Recommended Increases
    32. 32. Increased Access✤ Relieve Parking Congestion: $30,000✤ Outreach including liaison activities & bookmobile: $410,000✤ Technology—Laptops and Mobile App: $40,000✤ Grow Endowment—$310,640
    33. 33. Questions?

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