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Call flow(scripting)call center training sales

call center training sales

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Call flow(scripting)call center training sales

  1. 1. *
  2. 2. *
  3. 3. • *
  4. 4. • Trial closes
  5. 5. The bottom line
  6. 6. buying signals
  7. 7. *
  8. 8. Features Benefits
  9. 9. feature benefit
  10. 10. Activity: *
  11. 11. “People buy based on emotions and then justify their decision based on logic.”
  12. 12. Example:
  13. 13. ‘Try not to become a person of success, but try to become a person of value.’ ‘In sales, a referral is the key to the door of resistance.’ ‘People don’t buy for logical reasons.They buy for emotional reasons.’ ‘He that is good for making excuses is seldom good for anything else.’
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call center training sales

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