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Library UX

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Presented at NLA 2103 in Kearney, NE on 11 November 2013 with Laura Johnson.

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Library UX

  1. 1. What is UX? User experience is how someone feels when using a product or service. http://www.flickr.com/photos/36993742@N00/4773946797/
  2. 2. Is it the same as usability?
  3. 3. What they want http://www.flickr.com/photos/73207064@N00/404319562/
  4. 4. Whattheyget http://www.flickr.com/photos/83955435@N00/638393901/
  5. 5. What do you think your users want? http://www.flickr.com/photos/32595872@N02/4195880838/
  6. 6. Have you asked them? http://www.flickr.com/photos/73645804@N00/1431384410/
  7. 7. What are they actually doing? http://www.flickr.com/photos/55046645@N00/314989744/
  8. 8. Principle of Least Effort [Zipf's Law] In information seeking: 0Most convenient, least exacting method 0Stop as soon as acceptable results achieved 0Use tools that are most familiar, easiest to use
  9. 9. What are your patrons doing? http://www.flickr.com/photos/77476789@N00/2201907500/
  10. 10. Signs, signs, ev erywhere are signs! http://www.flickr.com/photos/77144005@N00/24986220/
  11. 11. How would you describe your library’s signage? http://www.flickr.com/photos/77476789@N00/2201907500/
  12. 12. Physical Layout http://www.flickr.com/photos/libraryman/414960752/
  13. 13. http://www.flickr.com/photos/douglascountylibraries/7726155664/
  14. 14. http://www.flickr.com/photos/jsyk/8497974727/
  15. 15. Books Circulated from One Section of Shelves 18 29 18 28 16 13 5 Top Bottom Row 2 Row 3 Row 4 Row 5 Row 6 Source: “The Influence of sloping shelves on book circulation” by Ralph R. Shaw, The Library Quarterly, Vol. 8, No. 4, October 1938, pp. 480-490.
  16. 16. Shelves just inside the door circulate 24% more books than shelves 15 feet inside the door. (98) (74) Shaw, 1938
  17. 17. Responsive Web Design 0 One design, multiple platforms
  18. 18. Personas 0 Personas are representative of larger groups with detailed attributes to enable a focused approach to usability and design. 0 Personas are representatives, defined with “significant rigor and precision”, and built on a combination of assumptive reasoning and data, which allows for focusing requirements. (http://www.prescientdigital.com/articles/strategic- design/focusing-on-your-website-user-by-developing-personas)
  19. 19. So, what can you do in your library? http://www.flickr.com/photos/77476789@N00/2201907500/
  20. 20. http://weaveux.org/
  21. 21. http://www.walkingpaper.org/
  22. 22. Thanks! 0 Laura Johnson laura.johnson@nebraska.gov 0 Michael Sauers michael.sauers@nebraska.gov http://travlinlibrarian.info

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