29. Go where the users are
http://www.flickr.com/photos/patisfaction/33984854/
31. • A 2005 report from the Pew Internet and
American Life Project called “Teens and
Technology” found that teenagers preferred
new technology, like instant messaging or text
messaging, for talking to friends and use e-mail
to communicate with “old people.”
• E-mail is “too confusing”
http://www.flickr.com/photos/couleursgm/244737979/
57. Go
Mobile http://www.flickr.com/photos/73084860@N00/7603357/
58. “Ivanhoe library
does not have a
conventional
reference desk.
Instead they use
a portable tablet
which can be
carried around
the library by
roving reference
staff.”
http://www.flickr.com/photos/yarraplenty/521189422/
(used with permission)
66. “It’s the simplest lesson
of the Internet: it’s the
people stupid. We
don’t have computers
because we want to
interact with
machines; we have
them because they
allow us to
communicate more
effectively with other
people.”