Mapping presentation Fredrik Sandberg

552 views

Published on

Published in: Design
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
552
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
6
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Mapping presentation Fredrik Sandberg

  1. 1. Fredrik Sandberg PhD student Linnaeus University School of DesignFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  2. 2. • Short introduction to mapping• Some inspirational maps• Participatory mapping - tools and guidelinesFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  3. 3. Some thoughts that you can use in your mapping activities• • • • Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  4. 4. • Be creative- Feel free to mix different styles, media and materials• • • Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  5. 5. • Be creative- Feel free to mix different styles, media and materials• Involve people- Don’t be afraid to invite people, customers, clients, designers and otherstakeholders in the mapping process• • Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  6. 6. • Be creative- Feel free to mix different styles, media and materials• Involve people- Don’t be afraid to invite people, customers, clients, designers and otherstakeholders in the mapping process• The space between things- The things that you don’t put on the map are important- And the distance between things on the map are also important• Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  7. 7. • Be creative- Feel free to mix different styles, media and materials• Involve people- Don’t be afraid to invite people, customers, clients, designers and otherstakeholders in the mapping process• The space between things- The things that you don’t put on the map are important- And the distance between things on the map are also important• Remember that mapping is an ongoing process- Reuse the maps during the entire projectFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  8. 8. Map Mapping Object/Artefact Process Start Middle End They can be used differently during the design processFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  9. 9. Thoughts about mappingIt is the conceptual glue, linking the tangible world of buildings, cities andlandscapes with the intangible world of social networks and electronic com-munications. Janet Abrams and Peter HallMapping is a collective enabling enterprise, a creative act that describes andconstruct the space we live in, a project that reveals and realizes hidden po-tential.James CornerMapping is a core aspect of what designers do.Janet Abrams and Peter HallFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  10. 10. Mapping in Service Design • Stakeholder Maps • Costumer Journey Maps • Expectation Maps • Customer Lifecycle Maps • Context mapping • Service ecologyFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  11. 11. Persona/ Service Provider Touch Point Persona/ CustomerFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  12. 12. InspirationFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  13. 13. Very often these mapping activities in Service Designare graphically inspired by information and computersystemsFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  14. 14. Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  15. 15. But what happens if we go back to the beginning ofCartography?Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  16. 16. Mapping invisible digital information flowsFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  17. 17. Combination of different mapping stylesFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  18. 18. GIGA MAPPINGFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  19. 19. Hand made thinking mapsFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  20. 20. Cognitive mapsFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  21. 21. Participatory mappingFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  22. 22. This is how I have worked with participatory mappingTravel kit with different mapping toolsFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  23. 23. Participatory mapping is a group activityFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  24. 24. Fredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  25. 25. Film from mapping activityFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  26. 26. Components in the tool kit - Field and frame - Activity cards - Actor cards - Problem cards - Strength cards - Dream cards - Ideas cards - Communication cards All components are moveableFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  27. 27. How to use the toolkit - Create a field - It can be a blank field - It can be an existing map - It can be a hand drawingFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  28. 28. - Create a frame Before During AfterFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  29. 29. Actor Activity: Activity: Activity: Activity: PROBLEMS STRENGTHS Actor Activity: PROBLEMS Activity: PROBLEMS STRENGTHS Actor Activity: Activity: Idea Idea Before During AfterFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013
  30. 30. Thank youFredrik Sandberg 2013 Global Service Jam 1 -3 mars 2013

×