+44 (0)1327 352 271  Standard Course Program  Jul 2011 v107                                         Quality Electrical Tra...
TRANS-EURO ENGINEERING SERVICES – TRAINING PROGRAMMEDates are provisional and may vary according to demand.See Terms & Con...
C&G 2399-11 Solar PV Design, Installation & Testing course5 days, with all exams                                          ...
C&G 2391-10 Evening Classes6-9pm, Tuesdays and Wednesdays each week for 4 weeks                                           ...
C&G 2392-10 Fundamental Inspection, and Testing of ElectricalInstallations3 days                                          ...
Domestic Installer Course2 weeks, with all exams                                                       Course Cost: £1500 ...
Lightning Protection1-Day Course                                                                                      Cost...
BOOKING FORM                        Please fill in the Booking Form and return to us with payment.                        ...
GENERAL INFORMATIONRange of Courses. We provide a wide range of electrical courses including nationallyrecognised City & G...
Location - Trans-Euro Engineering Services LtdThe Old Chapel (First floor)186 Watling StreetTOWCESTERNorthamptonshireNN12 ...
ParkingPlease park on the main road where there are dotted white lines (free parking), or in the free public carpark on No...
TERMS & CONDITIONSDelegate suitability1.   Delegates/Clients are responsible for checking that delegate background/experie...
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Trans-Euro - An independent Electrical Engineering Consultancy

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Are you looking for an electrical training course? Trans Euro offers electrical courses including Part P, City & Guilds, Micro generation & many more courses.

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Trans-Euro - An independent Electrical Engineering Consultancy

  1. 1. +44 (0)1327 352 271 Standard Course Program Jul 2011 v107 Quality Electrical Training Courses for: Designers, Engineers, Electricians, Technicians, Installers, Managers and Professionals. C&G 2382-20 17th Edition update course ........................................................................... 2 C&G 2382-10 Full 17th Edition course ................................................................................ 2 C&G 2399-11 Solar PV Design, Installation & Testing course ............................................. 3 MCS for Solar PV Installers course ..................................................................................... 3 C&G 2391-10 Inspection, Testing and Certification course ................................................. 3 C&G 2391-10 Evening Classes ........................................................................................... 4 C&G 2391-20 Design, Erection and Verification of Electrical Installations.......................... 4 C&G 2392-10 Fundamental Inspection, and Testing of Electrical Installations.................... 5 C&G 2377-12 Portable Appliance Testing .......................................................................... 5 C&G 2393-10 Building Regulations for Dwellings including Part P ...................................... 5 Domestic Installer Course .................................................................................................... 6 Emergency Lighting ............................................................................................................. 6 Fire Detection and Alarm Systems in Dwellings .................................................................. 6 Lightning Protection ............................................................................................................. 7 Medical Electrical Installations (MEIGaN) ............................................................................ 7 Electrical Systems Maintenance .......................................................................................... 7 BOOKING FORM ................................................................................................................ 8 Our large portfolio of electrical safety courses are available for corporate training, tailored to client’s requirements We welcome© Trans-Euro Engineering Services Ltd 2011 Page 1 of 12 Version 107
  2. 2. TRANS-EURO ENGINEERING SERVICES – TRAINING PROGRAMMEDates are provisional and may vary according to demand.See Terms & Conditions on the final page of this programme.C&G 2382-20 17th Edition update course1-day, with online exam Course Cost: £230 + VAT2382-20 is for people with a certificate from the following list: th • 2381 (16 edition wiring regulations) from June 2001 onwards, or • 2330-07, Level 3 Certificate in Electrotechnical Technology Installation (Building and Structures), or • 2330-08, Level 3 Certificate in Electrotechnical Technology Electrical Maintenance, or • 2360 Part Two, Level 3 Certificate in Electrical Installation from January 1st 2004 onwards only. • 2351 (but only if achieved as part of an Electrotechnical Advanced Apprenticeship completed post January 2004).For us to register clients for 2382-20 we must see their original C&G certificate from the above list. If this is notpossible, the full 2382-10 course must be taken (see next section, below).Course dates: July Aug Sep Oct Nov Dec 8th 4th 9th 7th TBC 15thA re-sit of the 2382-20 online exam can be arranged for any suitable date for: £100 + VATC&G 2382-10 Full 17th Edition course3 days, with online exam Course Cost: £450 + VATCourse dates: Jul Aug Sep Oct Nov Dec 6th 8th 7th 10th 9th 14 20th 31st 28th 24th 23rdA re-sit of the 2382-10 online exam can be arranged for any suitable date for: £100 + VAT© Trans-Euro Engineering Services Ltd 2011 Page 2 of 12 Version 107
  3. 3. C&G 2399-11 Solar PV Design, Installation & Testing course5 days, with all exams Course Cost: £695 + VATCourse dates: Jul Aug Sep Oct* Nov* Dec* 11th 15th 5th 10th 7th 5th 25th 19th 24th 21st 19thIncludes two multiple choice exams and practical assessmentCandidates are expected to hold a level 2391 or 2392 inspection & test and a 2382 17th Edition*NOTE: From October this course will include MCS training as an optional extra. Candidatesbooking this course will receive a discount on the MCS training course – see ‘MCS for Solar PVInstallers course’.MCS for Solar PV Installers course1 day Course Cost: £150* + VATCourse dates: Oct Nov Dec 14th 11th 9th 28th 25th 23rdIncludes individualised MCS Quality Manual template to take away*NOTE: Candidates who have been on the trans-euro 2399-11 course will receive a discount onthe price of the MCS training course of £50.C&G 2391-10 Inspection, Testing and Certification course3 Days or 8 EveningsThree Day course, with all exams Course Cost: £595 + VATThree-day intensive course Monday-Wednesday, then Thursday evening National written exam (from18:00) and 4-hour practical assessment on the Thursday.Course dates: Jul Aug Oct Nov Start date, Monday 18th 8th 17th 28th Written exam, 18:00 21st 11th 20th 1st Dec Practical test 21st 11th 20th 1st Dec thPrices include enrolment fees, lunch & refreshments, but not reference books eg BS 7671 17 Edition, rdGuidance Note 3, On-Site Guide or 3 Edition Code of Practice for In-service Inspection and Testingof Electrical Equipment.© Trans-Euro Engineering Services Ltd 2011 Page 3 of 12 Version 107
  4. 4. C&G 2391-10 Evening Classes6-9pm, Tuesdays and Wednesdays each week for 4 weeks Cost: £645 + VATCourse dates: Starting Week 1 Week Week Week Written Practical month 2 3 4 exam, assessment 6.30pm Sept 21/22 28/29 Oct 5/6 Oct Oct 20th TBD 12/13Bookings made within 7 weeks of the written exam date will incur an additional £55 "late entry fee".In exceptional circumstances, one booking can be made within 3 weeks of the exam date for an additional: £70 + VATThe written exam can be re-taken on the above dates, on its own, without taking the course: £100 + VATThe course and written exam can be taken on the above dates without the practical assessment: £480 + VATThe practical assessment can be taken on any suitable date without taking the course or written exam: £220 + VATC&G 2391-20 Design, Erection and Verification of ElectricalInstallations4 days + design project Course Cost: £695 + VATFour-day intensive course leading up to the evening National written exam (from 18:00), followed by a20-hour design project as private study, tutor monitored.Delegates are required to have passed C&G 2391-302, the Practical Assessment component for2391-10 Inspection, Testing and Certification, before attending this Design/Verification course.Course dates: Month of Course Evening Design project course dates exam completion by Nov 28Nov- Dec 6th e/o Jan 2012 1st DecBookings made within 7 weeks of the written exam date will incur an additional £50 "late entry fee".© Trans-Euro Engineering Services Ltd 2011 Page 4 of 12 Version 107
  5. 5. C&G 2392-10 Fundamental Inspection, and Testing of ElectricalInstallations3 days Course Cost: £450 + VATCourse dates: Jul Aug Sep Oct Nov Dec 1st 12th 3rd 14th 12th 22ndIncludes GOLA online, closed-book, 50-question multi-choice exam and 2-hour practical assessment.A re-sit of the 2392-10 online exam can be arranged for any suitable date for: £100 + VATThe 2392-10 practical assessment can be re-taken on any suitable date for: £150 + VAT thPrices include enrolment fees, lunch & refreshments, but not reference books eg BS 7671 17 Edition, rdGuidance Note 3, On-Site Guide or 3 Edition Code of Practice for In-service Inspection and Testingof Electrical Equipment.C&G 2377-12 Portable Appliance Testing1 Day Course Cost: £230 + VATCourse dates: Jul Aug Sep Oct Nov Dec 4th 15th 6th 17th 15th 25thA re-sit of the 2377 online exam can be arranged for any suitable date for : £100 + VATC&G 2393-10 Building Regulations for Dwellings including Part P1 day Course Cost: £230 + VATCourse dates: Jul Aug Sep Oct Nov 5th 16th 18thIncludes GOLA online, open-book, 20-question multi-choice exam.© Trans-Euro Engineering Services Ltd 2011 Page 5 of 12 Version 107
  6. 6. Domestic Installer Course2 weeks, with all exams Course Cost: £1500 + VATThis course is for people who want to become Domestic Installers but who do not have any basicqualifications or experience. It consists of the following modules run over a 2-week period: • Basic Domestic Electrics* – 2 days • City & Guilds 2382-10 - 17th Edition electrical wiring regulations - 3 days • City & Guilds 2392-10 - Fundamental Inspection & Test of Electrical Installations - 3 days • City & Guilds 2377 PAT - Portable Appliance Testing – 1 day • City & Guilds 2393-10 - Building Regulations for domestic installations – 1 dayHaving achieved these qualifications and gained appropriate experience on domestic projects, adelegate would be in a good position to apply to, for example, ECA/ELECSA or NICEIC to becomePart P accredited.* The Basic Domestic Electrics course can be taken separately for a cost of £275 + VATCourse dates: Jul Aug Sep Oct Nov Dec 18th 5th 7thEmergency Lighting1-day: £230 + VAT2-day*: £345 + VAT*2 Day course includes emergency lighting installation design exerciseCourse dates: Jul Aug Sep Oct Nov Dec 15th 16th 18thFire Detection and Alarm Systems in Dwellings1-Day Course Cost: £230 + VATThis course is intended to provide guidance on the installation of automatic fire detection and alarmsystems in dwellings in accordance with BS5839 Part 6 and Part B of the building regulations. Pleasecontact us for dates. Jul Aug Sep Oct Nov Dec© Trans-Euro Engineering Services Ltd 2011 Page 6 of 12 Version 107
  7. 7. Lightning Protection1-Day Course Cost: £230 + VATThis course has been designed to provide a basic understanding of the lightning protectionrequirements of an installation and the relationship with the associated earthing and bonding for safetyand functional purposes in accordance with BS EN 62305. Other dates available upon request. Jul Aug Sep Oct Nov Dec 19th 14th 16thMedical Electrical Installations (MEIGaN)2-Day Course Cost: £495 + VATOfficial MHRA MEIGaN training courses lasting two days are held at the Towcester training facility. The leadpresenter is Brian Mansfield, Consultant Radiology Engineer, Lead Author of the v2.0 MEIGaN document. Coursecontent covers detailed guidance on electrical installation practices for establishments with diagnostic imagingand radiotherapy rooms/suites, including dental surgeries, together with other areas where interventionalprocedures may take place. Jul Aug Sep Oct Nov Dec 4th 26thElectrical Systems Maintenance5-Day Course Cost: £595 + VATThis course is designed to provide the appropriate skills to those involved in electrical maintenance tasks –including the safe isolation, replacement and testing of a range of common electrical devices e.g. motors,sensors, solenoids, etc. It will assist those responsible for managing maintenance and testing in meeting therequirements for employee competency in electrical work. Jul Aug Sep Oct Nov Dec 26thAdditional dates for all courses can be arranged.Please contact us to discuss your requirements.© Trans-Euro Engineering Services Ltd 2011 Page 7 of 12 Version 107
  8. 8. BOOKING FORM Please fill in the Booking Form and return to us with payment. Alternatively phone or email us Full Names, incl middle name(s): Known as: (eg Bob vs Robert) Date of Birth: Company/Trading Name: Address for invoicing: Address for Certificates (if different): Landline phone number: Mobile phone number: Fax number: E-mail address: Previous City & Guilds enrolment number, eg FXG3456: SELECT ITEM REQUIRED Tick Box Total Fee, £ Deposit, £ State Date below (ex-VAT) (inc-VAT) (ex-VAT) (inc-VAT) of your choice *: @ 20% @ 20% Domestic Installer (2 weeks) 1500.00 1800.00 150.00 180.00 C&G 2399 Solar PV (5 days) 695.00 834.00 150.00 180.00 1 MCS for Solar PV Installers (1 day) 150.00 180.00 50.00 60.00 C&G 2382-20 17th Edition update (1 day) 230.00 276.00 50.00 60.00 C&G 2382-10 full 17th Edition (3 days) 450.00 540.00 100.00 120.00 C&G 2391-10 Inspection & Test (evenings) 645.00 774.00 150.00 180.00 C&G 2391-10 Inspection & Test (3-days) 595.00 714.00 150.00 180.00 C&G 2391-10 practical exam re-sit 220.00 264.00 50.00 60.00 C&G 2391-10 course with theory exam, but 480.00 576.00 150.00 180.00 without practical exam C&G 2391-20 Design Course (4-day + project) 695.00 834.00 150.00 180.00 C&G 2392-10 Fundamental Inspect & Test (3-day) 450.00 540.00 100.00 120.00 C&G 2392-10 practical exam re-sit 150.00 180.00 50.00 60.00 C&G 2393-10 Bldg. Regs (1-day) 230.00 276.00 50.00 60.00 C&G 2377 PAT (1-day) 230.00 276.00 50.00 60.00 Emergency Lighting (1-day) 230.00 276.00 50.00 60.00 Fire Detection & Alarm Systems (1 day) 230.00 276.00 50.00 60.00 Lightning Protection (1 day) 230.00 276.00 50.00 60.00 Medical Installations (MEIGaN) (2 days) 495.00 594.00 100.00 120.00 Theory exam re-sit, all courses 100.00 120.00 -- --1 Those attending both the 2399-11 and the MCS course will receive a £50 discount.*See course dates included in this document. Please note that Trans-Euro Engineering Services Ltd reserve the right to vary thecourse date, but will keep you informed if this becomes necessary.The appropriate deposit by cheque, bank transfer or credit card will secure your place. We will send an invoice/receipt withconfirmation of the booking. Cheques should be crossed “A/C Payee Only”, payable to Trans-Euro Engineering Services Ltd.Postal address: The Old Chapel (1st floor), 186 Watling Street, Towcester, Northamptonshire NN12 6DB.Deposits are not refundable. The balance is refundable if cancellation is made 2 weeks before the course starts, except for C&G2391 where 8 weeks applies due to C&G registration time.For direct bank payments, our bank details are available by emailing steveredpath@trans-euro.co.ukConfirmed places are allocated on a first-come, first-served basis.Full payment of the invoice is required two weeks before the course starts. The information I have given on this booking form is correct to the best of my knowledge. I have read and accept the Terms & Conditions given on the final page of the Training Programme. Signature of applicant: Date: © Trans-Euro Engineering Services Ltd 2011 Page 8 of 12 Version 107
  9. 9. GENERAL INFORMATIONRange of Courses. We provide a wide range of electrical courses including nationallyrecognised City & Guilds Vocational Qualifications. They are all outlined in this document,but if you require one that is not listed we would be happy to tailor a course to yourrequirements.Class Size. Our class size is generally small. This generates a friendly atmosphere, leads toquicker learning and provides better consolidation of knowledge. Time is taken to debatecurrent issues, provide coaching and to tailor the lesson points to individual circumstances.The emphasis is on tutoring and coaching, and as a result we have a high pass rate.Lecturers. Our lecturers have been in the industry for many years, and are Corporatemembers of national bodies such as The Institution of Engineering & Technology (The IET -formerly The IEE). We have representation on IET Panels responsible for drafting updates tothe 17th Edition of the Wiring Regulations, BS7671. Our lecturers are also MarkingExaminers for City & Guilds and provide electrical engineering consultancy servicesthroughout the UK and abroad.Equal Opportunities. Trans-Euro are committed to giving delegates an equal opportunity ofgaining an award irrespective of age, gender, sexual orientation, race, religion, physicalabilities, learning capabilities, eyesight, hearing etc in line with current UK legislation and EUdirectives. Clients with impairment(s) should make their requirements known in advance ofbooking courses in order to provide time for specialised staff external to the Centre to bemade available to assist and for additional exam time to be sought where appropriate, eg fordyslexic clients or for those with hearing difficulties. The full Equal Opportunities Policy isavailable on request from the Course Secretary.Central Location. We are located in Towcester, Northamptonshire, within easy reach of theM1, M40, M42 and M25, and main centres of population. See our location map later in thisdocument.Food and Drink. Lunch is provided each day during the 45-minute break. Candidatesshould make their own lunch arrangements on days when they are undergoing practicalassessments.Start and finish times. Courses start at 09:00 and generally finish at 16:30. One-daycourses finish at about 18:00, depending on candidates’ progress with the exams.Identification of Candidates. Each candidate must bring a photographic ID of themselves,such as a photo driving licence or passport. Candidates who cannot prove their identity willnot be allowed to sit the exam.Private Study. Candidates will be asked to do private study in the evenings, includingpractising exam technique.Reservations. Please let us know your requirements as soon as possible so that we canmake the necessary arrangements. Complete the enclosed Booking Form and return it to uswith your full payment or a deposit.Reading List. A list of reference material is available on request.Our Contact Details:E-mail: contact@trans-euro.co.uk Address: Trans-Euro Engineering Services LtdPhone: 01327 353 800 The Old Chapel (first floor) 186 Watling Street TOWCESTER, Northants NN12 6DB© Trans-Euro Engineering Services Ltd 2011 Page 9 of 12 Version 107
  10. 10. Location - Trans-Euro Engineering Services LtdThe Old Chapel (First floor)186 Watling StreetTOWCESTERNorthamptonshireNN12 6DB Tel: 01327 353 800SatNav warning: Some SatNavs show our post code as 5 miles southeast of ourreal location. Please take care with your navigation. M6 Rugby M42 M1 Warwick Northampton Towcester A43 M1 MK A5 Oxford M40 M25 London Weedon M1 J15a Rugby Northampton Trans-Euro The Old Chapel (first floor) ad 186 Watling Street A5 Ro TOWCESTER NN12 6DB W n 01327 353 800 A43 pto a atlli am ng rth St No es s yn e Pa rseri Nu Silverstone Brackley lic e Po tion M40 Sta y n rle Ha vidso Oxford Da N Pa r rk Ca e Fir tion Sta x x 100 yards x x cen’s Sara ead H oad Towcester ey R Brackl Town CentreTrans-Euro Engineering Services are situated above M J Gowling’s . Enter at theside of the building and go up the stairs to the first floor. There is no parking on thepremises, but free parking is available on the main road, within the dotted white lines,or in the Northampton Road public car park.© Trans-Euro Engineering Services Ltd 2011 Page 10 of 12 Version 107
  11. 11. ParkingPlease park on the main road where there are dotted white lines (free parking), or in the free public carpark on Northampton Road, near the traffic lights (see map on previous page).DirectionsFrom M1 - Leave at Junction 15A, follow signs to Oxford (A43) and Towcester. At the A5 turn leftto Towcester. After 0.4 mile, The Old Chapel is on the left, set back from the road between PaynesNurseries and Harley Davidson.From M40 - Leave at Junction 10, follow signs for Northampton (A43) and Silverstone. At the thA43/A5 roundabout, turn right (4 exit) to Towcester. After 0.4 mile, The Old Chapel is on the left,set back from the road between Paynes Nurseries and Harley Davidson.From A5 North - Towcester is on the A5, 20 miles south of Rugby. Cross the A43 roundabout andafter 0.4 mile The Old Chapel is on the left, set back from the road between Paynes Nurseries andHarley Davidson.From A5 South - Towcester is on the A5, 13 miles north of Milton Keynes. At the traffic lights, turnright into Northampton Road and park in the free public car park on the left (see map on previouspage). Walk back to the lights, turn right heading north out of town and The Old Chapel is about200 yards on the right, past Harley Davidson, set back from the road.By Train - Closest stations: Northampton (10 miles) and Milton Keynes (12 miles)Accommodation addresses (Distances from Trans-Euro shown in bold)The Saracen’s Head Hotel, 300 yards. (£60 B&B single, £70 double – “Trans-Euro corporate rate”)219 Watling Street, Towcester, Northants Tel: 01327 350 414Bairstow’s Lodge B&B, 1 mile. (£30 B&B single, £50 double)Watling Street, Towcester, Northants NN12 8ET Tel: 01327 352 962Email: mail@bairstowslodge.co.uk Mob: 07813 783 251Travelodge, 1 mile. (Room only; prices vary)A43, Towcester Bypass, Towcester NN12 6TQ Tel: 0871 984 6112Rignall Farm Motel, 2 miles. (“Trans-Euro” prices: 1 night/ £ 35, 2/ £60, 3/ £80, 4/ £100)Rignall Farm Barns, Handley Park,Abthorpe Road, Towcester NN12 8PA Tel: 01327 350 766Plum Park Hotel, Paulerspury, 3 miles. (From £75/room; deals available)Watling Street, Paulerspury, Towcester, Northamptonshire NN12 6LG Tel: 01327 811 515Premier Inns (From £63, room only)Silverstone NN13 5TX (6 miles) Tel: 0870 990 6382Weedon NN7 4PX (8 miles) Tel: 0870 990 6364Wootton NN4 7JJ (10 miles) Tel: 0870 990 6426Northampton NN7 4DD (12 miles) Tel: 0870 197 7195The Globe Hotel, 8 miles. (approx £35 B&B)High Street Weedon, Northants NN7 4QD Tel: 01327 340 336Holiday Inn Northampton West, 9 miles. M1 J16 (from £54 B&B) Tel: 0870 400 9670High Street Flore, Northants NN7 4LP Reception: 01327 349 022Innkeeper’s Lodge, 10 miles. Northampton south (from £50/room)London Road, Wootton NN4 0TG Tel: 01604 769 676Express by Holiday Inn, 10 miles. M1 Junction 15 (from £64/room)Loake Close, Grange Park, Northampton, NN4 5EZ Tel: 01604 432 800Hilton Northampton Hotel, 11 miles (from £109/room, advance purchase)100 Watering Lane, Collingtree, Northampton NN4 0XW Tel: 01604 700 666© Trans-Euro Engineering Services Ltd 2011 Page 11 of 12 Version 107
  12. 12. TERMS & CONDITIONSDelegate suitability1. Delegates/Clients are responsible for checking that delegate background/experience is suitable for the training course being booked.2. Trans-Euro Engineering Services Ltd (“Trans-Euro”) reserves the right to refuse any delegate at its sole discretion.Confirmation of bookings3. Bookings will be confirmed by Trans-Euro after receipt of details of delegates, including date of birth and full names, and the course deposit (or fullpayment) shown in the current booking form, or a Formal Purchase Order.4. Places are allocated on a first-come-first-served basis. Unconfirmed reservations may be released without referral to the person making the provisionalbooking.Payment5. Full payment is required before the course starts. Training certificates will only be issued after full payment has been received by Trans-Euro.Cancellation by the delegate/client a. Cancellation 2 weeks or less prior to the first day of the course: the full fee is charged. b. Cancellation between 4 and 2 weeks prior to the first day of the course: the deposit + VAT is charged.6. C&G 2391 course bookings. Due to the long notice period required for registering delegates, the following cancellation conditions apply: a. Cancellation between 8 and 2 weeks prior to the first day of the course: £150 + VAT is charged. b. Cancellation 2 weeks or less prior to the first day of the course: the full fee is charged.7. Trans-Euro will endeavour to fit delegates onto subsequent courses free of charge if space permits. This will be confirmed 2 weeks before therearranged course date. There may be a repeat registration/admin charge if delegates have to be re-scheduled for a national exam.Cancellation or re-scheduling by Trans-Euro Engineering Services Ltd8. Trans-Euro reserves the right to cancel or re-schedule a course, or to change the Instructor or the venue. In these situations, as much notice aspossible will be given, and every effort will be made to arrange for delegates to attend an alternative course. If this is not acceptable to the delegate/client,payment will be refunded in full but Trans-Euro disclaims any further liability.Block Bookings9. Trans-Euro reserves the right to put additional delegates on a course held at Trans-Euro that has been block-booked by a client, without reference ordiscount to the client making the block booking. Block bookings can only be made for employees of the same company.Responsibility for proving eligibility for C&G 2382-20 one-day update course10. Delegates are responsible for proving that they are eligible for the 2382-20 course. Their original certificate (2381 from June 01; 2330-07; 2330-08;2360 Part 2 or 2351 from January 04) must be shown to the Trans-Euro tutor for authentication prior to starting the course. Trans-Euro will not acceptresponsibility for delegates who have booked themselves on the wrong course or who cannot provide an original certificate proving their eligibility for 2382-20.Intellectual Property Rights11. All intellectual property rights, including copyright, remain the sole property of Trans-Euro and any recordings or copies made of course materials willbe an infringement of copyright unless agreed in advance and in writing by Trans-Euro.Disclaimer12. Attendance by a delegate on a Trans-Euro course, even with a formal qualification certificate on completion, does not provide any guarantee ofworkmanship, performance, quality or status of the delegate during future endeavours such as plying his/her trade, applying for membership/enrolment oftrade bodies/institutions, or for job seeking etc.13. All information provided by Trans-Euro is given in best faith and Trans-Euro will not be held responsible for actions taken by the delegate/client, anyother individual or organisation as a result of the information provided during the training course.Late arrival14. If delegates arrive late for a course, or are absent from any part, Trans-Euro reserves the right to refuse to accept those delegates for further training, ifit is considered that they will gain insufficient knowledge or skills within the course time remaining. In all such cases, the full course fee remains payable.Identification of delegates15. Delegates will be asked to provide proof of identification before starting the course by showing a photo ID, preferably driving licence or passport.Delegate behaviour16. If a delegate’s demeanour, attitude or behaviour adversely affects the harmony of the learning environment, or disturbs the enjoyment of the course forother delegates, then that delegate will be asked to leave the course immediately, without any financial liability to Trans-Euro.Delegate private study17. Delegates will be asked to undertake private study in the evenings. It is also strongly recommended that delegates undertake some pre-course revisionto make best use of the contact time with the lecturer during the course itself, and to maximise their performance in any exams.Delegate safety18. Delegates must follow the safety and operational instructions given by the Instructor at all times – these instructions are given for everyone’s safety.Delegates refusing to carry out the instructions may result in their immediate removal from the course, without any financial liability to Trans-Euro.Delegate equipment and belongings19. Trans-Euro does not accept any liability for equipment, belongings or other personal effects brought by delegates to training courses. This includes testequipment brought by the delegate, and possible failure of, or damage to, the test equipment or injury to the delegate during its use.Data protection20. Trans-Euro is registered under the Data Protection Act 1998. No sensitive personal data concerning delegates is retained by Trans-Euro.Complaints and Appeals21. Any complaint should be made in the first instance direct to the Trans-Euro employee involved. It should be escalated to the assessor or internalverifier/quality assurance coordinator if satisfaction is not obtained. External bodies such as City & Guilds and NICEIC will not accept complaints madedirectly to them unless this process has been exhausted. The full company Appeals Policy is available on request from the Centre Secretary.Equal Opportunities22. Trans-Euro is committed to giving delegates an equal opportunity of gaining an award irrespective of age, gender, sexual orientation, race, religion,physical abilities, learning capabilities, eyesight, hearing etc in line with UK and EU legislation. Delegates with impairment(s) should make theirrequirements known in advance of booking courses in order to provide time for specialised staff external to the Centre to be made available to assist andfor additional exam time to be sought where appropriate, eg for dyslexic delegates or for those with hearing difficulties. The full Equal Opportunities Policyis available on request from the Course Secretary.Acceptance of these Terms & Conditions A confirmed booking constitutes acceptance of the above Terms and Conditions by the delegate/Client. © Trans-Euro Engineering Services Ltd 2011 Page 12 of 12 Version 107

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