The P2P landscape is changing. The significant developments in technology that have been widely adopted in B2C environments are now changing the game in B2B environments and shared services.
The way businesses buy, pay, manage data, and leverage increasingly agile technology is changing in P2P.
In 2016 P2P organizations are going beyond transactional cost and concentrate on supporting the overall enterprise objectives: digitalization of information, process automation but also internal customer centricity and a balanced efficiency/risk/control approach are key practices in this new era.
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