Customer Success Summit: The Pro-Customer Company

4,758 views

Published on

Presented by Guy Nirpaz at Totango's Customer Success Summit.
Watch his presentation here: https://vimeo.com/62296506

Published in: Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
4,758
On SlideShare
0
From Embeds
0
Number of Embeds
2,907
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • Motivation for the eventLet me tell you a story…
  • World of software is changing
  • we are not far from a world where you can expect, demand, from your suppliers that they always have your best interests in mind. Where you get value first, and pay later. Where there is no more shelfware of software that you don't use or don't need. Where the vendor will not rest until your problem is solved. If you buy a solution to solve a problem, you get ROI always.
  • slide 15 I wrote: we are not far from a world where the entire company is aligned around customer success; every person in the company knows at any given time what he or she can do to help a customer reach their business goal and is empowered to make it happen.
  • Customer Success Summit: The Pro-Customer Company

    1. 1. Guy Nirpaz CEO

    ×