Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Totalamber's Service Component Model

870 views

Published on

Published in: Business, Technology
  • Be the first to comment

  • Be the first to like this

Totalamber's Service Component Model

  1. 1. High Performance. Guaranteed.<br />Totalamber’s<br /> Service Component Model (TASC)<br />IFS Solution: Improvements, Rollout & Support Delivery Framework<br />Methodology, Tools & Techniques<br />
  2. 2. TASC Guiding Principles<br />Strategy<br />Into<br />Direction<br />Business<br />Management<br />Into<br />Control<br />Execution<br />Into<br />Delivery<br />People<br />Process<br />Technology<br />Support<br />Into<br />Sustainability<br />
  3. 3. TASC Guiding Principles<br />Understand Business Drivers<br />Understand Management Aims<br />Understand Priorities & Constraints<br />Understand what success looks like<br />Agree strategies<br />Align Global & Local Agendas<br />Understand important KPIs<br />Strategy<br />Into<br />Direction<br />Business<br />
  4. 4. TASC Guiding Principles<br />Understand Business Processes<br />Understand Ways of Workings<br />Understand A-Is vs. To-Be Processes<br />Agree Required IFS Capabilities<br />Define Key Policies & SOP<br />Define RICE-WF* for each Process<br />Establish Knowledge Centre <br />Understand Business Drivers<br />Understand Management Aims<br />Understand Priorities & Constraints<br />Understand what success looks like<br />Agree strategies<br />Align Global & Local Agendas<br />Understand important KPIs<br />Strategy<br />Into<br />Direction<br />Business<br />Management<br />Into<br />Control<br />Process<br />
  5. 5. TASC Guiding Principles<br />Understand Business Processes<br />Understand Ways of Workings<br />Understand AS-IS vs. TO-BE Processes<br />Agree Required IFS Capabilities<br />Define Key Policies & SOP<br />Define RICE-WF* for each Process<br />Establish Knowledge Centre <br />Understand Business Drivers<br />Understand Management Aims<br />Understand Priorities & Constraints<br />Understand what success looks like<br />Agree strategies<br />Align Global & Local Agendas<br />Understand important KPIs<br />Strategy<br />Into<br />Direction<br />Business<br />Management<br />Into<br />Control<br />Execution<br />Into<br />Delivery<br />People<br />Process<br />Understand End User Landscape<br />Understand IT Literacy Levels<br />Assess Training Needs<br />Understand buy-in levels<br />Develop Change Management Plan<br />Develop Communications Plan<br />Develop Training Programme<br />
  6. 6. TASC Guiding Principles<br />Understand Business Processes<br />Understand Ways of Workings<br />Understand AS-IS vs. TO-BE Processes<br />Agree Required IFS Capabilities<br />Define Key Policies & SOP<br />Define RICE-WF* for each Process<br />Establish Knowledge Centre <br />Understand Business Drivers<br />Understand Management Aims<br />Understand Priorities & Constraints<br />Understand what success looks like<br />Agree strategies<br />Align Global & Local Agendas<br />Understand important KPIs<br />Strategy<br />Into<br />Direction<br />Business<br />Management<br />Into<br />Control<br />Execution<br />Into<br />Delivery<br />People<br />Process<br />Technology<br />Understand End User Landscape<br />Understand IT Literacy Levels<br />Assess Training Needs<br />Understand buy-in levels<br />Develop Change Mgt Plan<br />Develop Communications Plan<br />Develop Training Programme<br />Understand As-Is & To-Be Infrastructure<br />Understand IFS Landscape<br />Understand Modules Required<br />Manage IT Risks<br />Understand IT skills and capabilities<br />Develop Technical Architecture Roadmap<br />Define IFS Support Strategy<br />Support<br />Into<br />Sustainability<br />
  7. 7. TASC Products ‘Toolkits, Methodology & Approach’<br />
  8. 8. TASC 1 ‘Enhance & Improve’<br />
  9. 9. TASC 2 ‘Upgrade & Implement’<br />
  10. 10. TASC 3 ‘Rollout of Core Solution’<br />
  11. 11. TASC 4 ‘Support & Sustainability’<br />
  12. 12. TASC 5 ‘Replace & Migrate’<br />
  13. 13. Totalamber’s Integrated Service Component Model - Framework & Approach<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Service Initiative<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br />Upgrade& Implement<br />Rolloutof <br />Core Solution<br />Supportof <br />Service Initiative<br />
  14. 14. Totalamber’s Integrated Service Component Model - Phase 1. Baseline<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Enhance<br />&<br />Improve<br />SoW<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br />SoW<br />Supportof <br />Service Initiative<br />SoW<br />
  15. 15. Totalamber’s Integrated Service Component Model - Phase 1. Baseline<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Enhance<br />&<br />Improve<br />SoW<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br />SoW<br />Supportof <br />Service Initiative<br />SoW<br />
  16. 16. Totalamber’s Integrated Service Component Model - Phase 2. Proof of Capability<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br />SoW<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br />SoW<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br />SoW<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br />Supportof <br />Service Initiative<br />SoW<br />SoW<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  17. 17. Totalamber’s Integrated Service Component Model - Phase 2. Proof of Capability<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br />SoW<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br />SoW<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br />SoW<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br />Supportof <br />Service Initiative<br />SoW<br />SoW<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  18. 18. Totalamber’s Integrated Service Component Model - Phase 3. Execution & Delivery<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  19. 19. Totalamber’s Integrated Service Component Model - Enhance & Improve<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />Service Initiative<br /> IFS Snapshot Assessment<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br />Upgrade& Implement<br />Rolloutof <br />Core Solution<br />Supportof <br />Service Initiative<br />
  20. 20. Totalamber’s Integrated Service Component Model - Upgrade & Implement<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />Service Initiative<br /> IFS Snapshot Assessment<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br />Supportof <br />Service Initiative<br />
  21. 21. Totalamber’s Integrated Service Component Model – Rollout of Core Solution<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Supportof <br />Service Initiative<br />
  22. 22. Totalamber’s Integrated Service Component Model - Support of Service Initiative<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  23. 23. Totalamber’s Integrated Service Component Model - Phase 1. Baseline<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 2Proof<br />of Capability<br />Phase 3<br />Execution<br />& Delivery<br />Phase 1 – Baseline to Assess<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Delivery: Methodology & Approach <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br />SoW<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Phase Aims<br /><ul><li>Assess business needs and drivers
  24. 24. Assess IFS capabilities and landscape
  25. 25. Assess issues and impact on business
  26. 26. Assess future aims and assignment scope
  27. 27. Assess benefits, costs and ROI</li></ul>Benefits<br /><ul><li>Impartial review and recommendations
  28. 28. Clarity to senior managers on issues and ROI
  29. 29. Burning platform for change
  30. 30. Qualitative and quantitative feedback on issues
  31. 31. Simple and clear roadmap for improvements</li></ul>TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Outputs<br />Depending on scope and focus:<br />Enhance: Quick wins and initiatives<br />Upgrade: Roadmap and business case<br />Rollout: Roadmap and costs per site<br />Support: Scope, governance and costs<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br />SoW<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br />TotalamberTools<br />IFS Snapshot Assessment (Enhance)<br />Upgrade Project Configurator (Upgrade)<br />Rollout Project Configurator (Rollout)<br />Support Rollout Configurator (Support)<br />LiSA & SNA (Support AS-IS Landscape)<br />Estimated Duration<br />From Five to Fifteen Calendar Days<br />Supportof <br />Service Initiative<br />Your Stakeholders<br /><ul><li>Relevant Business Management
  32. 32. IFS Key Users
  33. 33. IT Management</li></ul> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Totalamber<br />Stakeholders<br />Assessment (management Consultant) Lead / IFS Consultant / IFS Technical Lead<br />TotalamberGuarantee<br />“You don’t pay for the baseline review if it doesn’t outlines sufficient ROI to meet its costs”<br />
  34. 34. Totalamber’s Integrated Service Component Model - Phase 2. Proof of Capability<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 2Proof<br />of Capability<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2 – Proof of Capability<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Delivery: Methodology & Approach <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br />SoW<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Phase Aims<br /><ul><li>Use the baseline outputs to develop the requirements
  35. 35. Determine the scope and resources needed
  36. 36. Test Totalamber consultants’ capabilities and cultural fit
  37. 37. Conduct due diligence to ensure assumptions validated
  38. 38. Take time to develop annual agreements / commercials</li></ul>Benefits<br /><ul><li>Bite size improvements
  39. 39. Validate capabilities and assumption before committing
  40. 40. Take time to conduct due diligence for long term contract
  41. 41. Assess scope and requirements effectively
  42. 42. Assess internal and external capabilities</li></ul> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br />Outputs<br />Statement of work - depending on scope and focus:<br />Improvements: delivering low hanging fruit and detailed plans<br />Rollout: Setting up standardised toolkit and factories for delivering solutions to the sites<br />Support: mobilising and testing the support capabilities and effectiveness<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Totalamber Tools<br />Data Factory – Extraction Manipulation & Loading<br />Training Factory – Material & Environments<br />Support Factory – Modules <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br />SoW<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br />Estimated Duration<br />From one to 12 weeks <br />Your Stakeholders<br /><ul><li>Sponsor
  43. 43. Project Management
  44. 44. Business Areas - Leads</li></ul>Totalamber<br />Stakeholders<br />Sponsor<br />Project Manager<br />IFS Consultant(s)<br />Technical Lead – if required<br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />TotalamberGuarantee<br />“You hold 20% of our payments if the work not delivered on time and to budget”<br />
  45. 45. Totalamber’s Integrated Service Component Model - Phase 3. Execution & Delivery<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 2Proof<br />of Capability<br />Phase 3<br />Execution<br />& Delivery<br />Phase 3 – Execution & Delivery<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Delivery: Methodology & Approach <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Phase Aims<br /><ul><li>Delivery of IFS improvements
  46. 46. Implement upgrade strategy
  47. 47. or initiatives (e.g. upgrade)
  48. 48. Rollout new module or complete implementation
  49. 49. Rollout support</li></ul>Benefits<br /><ul><li>Rollout business benefits safely
  50. 50. Proven capabilities and capacity to rollout changes</li></ul> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Outputs<br />Depending on scope and focus:<br />IFS / Business Process Improvements<br />Upgrade Implementation<br />IFS Specific Module / IFS Full implementation per country<br />1st and 2nd line support covering technical, business, software, database, reports and training services<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br />Totalamber Tools<br />IFS delivery tools and techniques<br />Estimated Duration<br />From three to 36 months<br />Your Stakeholders<br /><ul><li>Sponsor
  51. 51. Project Management
  52. 52. Business Areas - Leads</li></ul>Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Totalamber<br />Stakeholders<br />Sponsor<br />Project Manager<br />IFS Consultants<br />TotalamberGuarantee<br />“You can keep 10% of the project cost to the final delivery – on time, on budget and to quality” <br />
  53. 53. Totalamber’s Integrated Service Component Model - Enhance & Improve<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Enhance & Improve<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Service<br />Initiative<br /><ul><li>Improve IFS tool implementation to enhance boost business performance and profitability</li></ul>Benefits<br />Validate IFS issues and impact on users and business<br />Identify and prioritise IFS needs and impact<br />Implement quick wins to enhance business performance<br />Get users buy-in and engagement through a set of initiatives <br /> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Outputs<br />Quick wins – e.g. new process / new report / setup change<br />Initiatives – e.g. new module / multiple process changes <br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />TotalamberBaseline Tools<br />Main Tool: IFS Snapshot – identify issues and solutions<br />Additional Tools: LiSA / SNA – assess internal support capabilities for the proposed improvements – ensure continuity <br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  54. 54. Totalamber’s Integrated Service Component Model - Upgrade & Implement<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Upgrade & Implement<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Service<br />Initiative<br /><ul><li>Upgrade IFS solution to comply with technical platform requirements and enhance business performance through the use of new modules and capabilities (e.g. handheld)</li></ul>Benefits<br />Educate the senior management on the upgrade benefits<br />Highlight the main differences current and new versions<br />Outline the business case for change<br />Implement the upgrade stages from design to support<br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Outputs<br />Upgrade roadmap and business case<br />Upgrade implementation<br />Sustainable support to future functionality<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />TotalamberBaseline Tools<br />Upgrade Project Configurator: Tool to scope and cost the upgrade assignment<br />LiSA & SNA : Tool to assess how the upgrade would be supported <br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  55. 55. Totalamber’s Integrated Service Component Model – Rollout of Core Solution<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Upgrade & Implement<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Service<br />Initiative<br /><ul><li>Rollout solution to the wider organisation using a standardised method and approach </li></ul>Benefits<br />Assess capabilities and rationale of the rollout<br />Validation of rollout strategy <br />Implement the solution in standardised fashion<br />Developing rollout tool kit for cookie cutter approach<br /> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Outputs<br />Core Rollout Templates<br />Rollout Strategy and Governance<br />Rollout implementation<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />TotalamberBaseline Tools<br />Main Tool: Rollout Project Configurator – assess core solution, rollout factories and country rollout localisation requirements<br />Additional Tools: LiSA and SAN – to assess <br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  56. 56. Totalamber’s Integrated Service Component Model - Support of Service Initiative<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Support of Service Initiative<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Service<br />Initiative<br /><ul><li>Provide technical, business and application support services through the 1st and 2nd line mechanisms and to an agreed SLA</li></ul>Benefits<br />Increase bandwidth of the internal support team<br />Educate the internal staff on IFS and how to support it<br />Implement a proactive support ethos and culture<br />Link up support with the business initiatives and rollouts <br /> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Outputs<br />Software Layer Support: e.g. Performance / Environments<br />Database Layer Support: e.g. Tables Indexing / Cleansing<br />Systems Administration Support: e.g. Profiles / Security<br />Modules / Reports / Users Support<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />TotalamberBaseline Tools<br />Main Tools: 1) Support Configurator – determine support scope, levels and costs<br />LiSA / SNA: Determine current landscape and potential gaps needed for support<br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  57. 57. Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />TA Service: IPR <br />IFS Performance Review<br />TA Service: RNA<br />Rollout Needs Analysis<br />TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Supportof <br />Service Initiative<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />
  58. 58. Phase 1. Baseline<br />Enhance & Improve<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Service Initiative: Baseline / Enhance & Improve<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />TA Service: IPR <br />IFS Performance Review<br />Service Initiative<br /> Rollout Project Configurator<br />Support Rollout Configurator<br /> IFS Snapshot Assessment<br />Delivery: Methodology & Approach <br />Outputs: Capability Strategy & Direction<br />Tools: Baseline & Assessment <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Definition<br /><ul><li>An assessment of the as-is and to-be IFS issues, risks and lessons covering business, people, processes and technology. It provides clarity on what can be done to improve the solution.</li></ul>Aims<br /><ul><li>Assess business drivers and wishes from IFS
  59. 59. Assess business processes and how IFS supports them
  60. 60. Assess current IFS skills, capabilities and bandwidth
  61. 61. Assess the health of the current IFS installation and modules used to support business drivers and aims.</li></ul> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br /><ul><li>Meet management and understand priorities
  62. 62. Meet key business owners and identify issues
  63. 63. Review current IFS set up and configuration
  64. 64. Look for quick wins and initiatives to improve
  65. 65. Document findings, recommendations and actions
  66. 66. Develop action plan and delivery team
  67. 67. Present findings and recommendations </li></ul>Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />IFS Snapshot report – outlining the key findings, quick wins, initiatives as well as the roadmap and costs/ROI<br />Supportof <br />Service Initiative<br />Risk Mitigation<br /><ul><li>Accessing the right business people
  68. 68. Reviewing IFS setup</li></ul> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Relevant Management Team <br />Key Business Owners<br />PM – Review Lead<br />IFS Specialists<br />Technical Lead<br />Totalamber<br />Stakeholders<br />
  69. 69. Phase 2. Proof of Capability<br />Enhance & Improve<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Service Initiative: Proof of Capability / Enhance & Improve<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Definition<br /><ul><li>Mobilising the nominated Totalamber consultants and internal business owner and users to flash out the quick wins details and planning.</li></ul>Aims<br /><ul><li>Mobilise relevant Totalamber consultant and internal key users
  70. 70. Review the initial quick wins and initiatives per business areas (e.g. Finance) and agree priorities and timing
  71. 71. Develop day by day plan to execute improvements in conjunction with the Totalamber support centre and nominated consultant</li></ul> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br /><ul><li>Discuss relevance and its importance
  72. 72. Assess best time for implementation
  73. 73. Identify internal users impacted
  74. 74. Develop improvement execution schedule
  75. 75. Commence improvement</li></ul>Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />Quick win plan approved by relevant stakeholders<br />Initiative plan approved by relevant stakeholders<br />Implementation of simple and quick improvements<br />Supportof <br />Service Initiative<br />Risk Mitigation<br />Loss of momentum after the review – other priorities<br />No ownership from business – IT driven improvements<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Departmental Super user / Users Impacted<br />Internal Lead / Sponsor<br />Improvements Sponsor<br />Project manager<br />Module Consultant <br />Technical Lead (where appropriate)<br />Totalamber<br />Stakeholders<br />
  76. 76. Phase 3. Execution & Delivery<br />Enhance & Improve<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 2Proof<br />of Capability<br />Phase 3<br />Execution<br />& Delivery<br />Service Initiative: Execute & Delivery / Enhance & Improve<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Delivery: Methodology & Approach <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br />SoW<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Definition<br /><ul><li>Review process to assess improvements implemented and the re-prioritisation</li></ul>Aims<br /><ul><li>Assess quality of work provided by Totalamber
  77. 77. Review priorities of quick wins and initiatives
  78. 78. Continue implementing improvements for the 12 week period
  79. 79. Prepare new phases of improvements and initiatives (e.g. upgrade stages)</li></ul> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br /><ul><li>Train users on new functionality
  80. 80. Reconfigure IFS to work efficiently
  81. 81. Develop new queries or reports
  82. 82. Develop plans for new phases of improvements</li></ul>Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />Improvements implementation<br />Initiatives mobilisation<br />Detailed Planning & Costs for larger initiatives<br />Supportof <br />Service Initiative<br />Risk Mitigation<br />Loss of momentum after the review – other priorities<br />No ownership from business – IT driven improvements<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Departmental Super user / Users Impacted<br />Internal Lead / Sponsor<br />Improvements Sponsor<br />Project manager<br />Module Consultant <br />Technical Lead (where appropriate)<br />Totalamber<br />Stakeholders<br />
  83. 83. Phase 1. Baseline<br />Upgrade & Implement<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 2Proof<br />of Capability<br />Phase 3<br />Execution<br />& Delivery<br />Service Initiative: Baseline / Upgrade & Implement<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Outputs: Capability Strategy & Direction<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Definition<br /><ul><li>Upgrade strategy to implement a new version of the IFS tool</li></ul>Aims<br />Understand current IFS landscape the organisation<br />Assess IFS strengths and weaknesses<br />Assess functional impact of new upgrade<br />Assess customisation impact due to upgrade<br />Outline upgrade benefits and ROI<br />TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br />Interview key stakeholders to assess current landscape<br />Review current IFS set up<br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />Upgrade strategy Document – outlining reasons to act, benefits, difference as well as highlight scope and roadmap<br />(Management focus document)<br />Supportof <br />Service Initiative<br />Risk Mitigation<br />No key senior manager to sponsor the upgrade strategy and the final outputs (actioning them)<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Senior Managers – e.g. MD / CIO / CFO / IT Manager / Key IFS Owners <br />Programme Manager / IFS Functional Lead / Technical Lead / Support Manager<br />Totalamber<br />Stakeholders<br />
  84. 84. Phase 2. Proof of Capability<br />Upgrade & Implement<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Service Initiative: Proof of Capability / Upgrade & Implement<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Definition<br /><ul><li>Development of tailored statement of work to implement the upgrade strategy</li></ul>Aims<br />Define upgrade roadmap and approach<br />Define delivery team, roles and responsibilities<br />Outline the approach and decisions for existing enhancements<br />Define the internal and external delivery capabilities needed<br />Outline upgrade costs and budget assumptions<br /> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br />Assess and establish upgrade work streams<br />Define specific roles and schedules<br />Determine upgrade scope and priorities<br />Validate internal capabilities and availability<br />Develop upgrade plan – charter<br />Present upgrade strategy for approval<br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />Upgrade project charter – detailing project scope, approach, plans, team members, roles, risks and costs<br />Supportof <br />Service Initiative<br />Risk Mitigation<br />Scope and resources not fully defined. For example, is the upgrade like for like or re-implementation?<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Senior Managers – e.g. MD / CIO / CFO / IT Manager / Key IFS Owners <br />Programme Manager / IFS Functional Lead / Technical Lead / Support Manager<br />Totalamber<br />Stakeholders<br />
  85. 85. Phase 3. Execution & Delivery<br />Upgrade & Implement<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 2Proof<br />of Capability<br />Phase 3<br />Execution<br />& Delivery<br />Service Initiative: Execute & Delivery / Upgrade & Implement<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Delivery: Methodology & Approach <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br />Definition<br /><ul><li>Delivery of the upgrade charter</li></ul>Aims<br />Implement the improvements through the upgrade<br />Engage the users to get buy-in and sustainability<br />Enhance the way the business using IFS<br />Maximise the IFS asset by leveraging functionality <br /> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br />Mobilise the internal and external resources<br />Run workshops to map the new functionality<br />Sign of new ways of workings and decisions<br />Configure the IFS software to meet business needs<br />Run relevant tests to get business acceptance <br />Run required training sessions<br />Deploy the new IFS version with data and functionality<br />Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />Upgraded software<br />End Users Trained<br />Data Migrated to new software<br />Support organisation ready to support users<br />Supportof <br />Service Initiative<br />Risk Mitigation<br />Required and quality business resources not made available when required – e.g. workshops / testing<br /> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Sponsor<br />Steering Committee / Project Board<br />Internal Project Manager / Key Process Leads <br />Sponsor<br />Project Manager / Functional & Technical Consultants<br />Totalamber<br />Stakeholders<br />
  86. 86. Phase 1. Baseline<br />Rollout of Core Solution<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Service Initiative: Baseline / Rollout of Core Solution<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: SNASupport Needs Analysis<br />TA Service: RNA<br />Rollout Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br />Support Rollout Configurator<br /> Rollout Project Configurator<br />Delivery: Methodology & Approach <br />Outputs: Capability Strategy & Direction<br />Tools: Baseline & Assessment <br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br /> Improvements<br /> Tips & Training<br /> Enhancements<br /> 12 wk. Initiatives<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> LiSA & SNA Support Tools <br /> LiSA & SNA Support Tools <br /> Snapshot <br />LiSA & SNA Support Tools <br />Definition<br /><ul><li>An assessment of the global core solution (blueprint) and its robustness and relevance for the local sites/countries</li></ul>Aims<br /><ul><li>Provide global rollout strategy heath check if it exists
  87. 87. Assess the core solution build and acceptance by the relevant stakeholders
  88. 88. Assess the level of buy-in from the sites / countries
  89. 89. Identifies areas which need completing before rollout should commence
  90. 90. Assess the rollout tools available for standard and QA
  91. 91. Estimate level of effort required for Country rollout based on a number of assumptions</li></ul> TA Service: UNA<br />Upgrade Needs Analysis<br />Upgrade& Implement<br /> Design<br /> Build <br /> Support<br /> Mobilise<br />SoW<br /> Test<br /> Deploy<br /> Upgrade-in-a-box<br />1. Upgrade Template <br /> Readiness<br /> 2. Upgrade Streams<br /> Readiness <br /> 3. Local Site or Country Readiness<br /> UpG. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />SoW<br /> Upgrade Project Configurator<br />Snapshot<br />LiSA & SNA Support Tools <br />Tasks<br /><ul><li>Meet management and understand rollout priorities
  92. 92. Meet project management to review core solution components
  93. 93. Interview global and local stakeholders to validate “globalisation” assumptions & statements
  94. 94. Score the globalisation standards for the core solution
  95. 95. Document the actions needed to enable effective rollout
  96. 96. Present findings and recommendations
  97. 97. Calculate costs of rollout for a country</li></ul>Rolloutof <br />Core Solution<br /> Migrate<br /> to <br /> IFS<br />Localise<br /> Market Mods<br />SoW<br />SoW<br /> Mobilise<br /> Rollout <br /> Team<br /> Train Users<br />&<br />Super Users<br /> Rollout-in-a-box<br />1. Core Template <br /> Readiness<br /> 2. Data / Training / Support Factory <br /> Readiness 3. Site / <br />Country Readiness<br /> RO. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Output<br />Rollout Readiness report – outlining rollout health check, readiness activities as well as country costs<br />Supportof <br />Service Initiative<br />Risk Mitigation<br /><ul><li>Documentation to backup globalisation of core solution
  98. 98. Engage sample stakeholders from sites to assess perceptions, concerns and aspirations</li></ul> Alignment<br /> of SLA’s<br /> & Roles<br />SoW<br />Train & Align<br /> Support <br /> Team<br />SoW<br /> Mobilise<br /> Support<br /> Team<br /> Alignment<br /> of Tools & <br /> Processes<br />Support-in-a-box<br />1. Right-sized 1st 2nd & 3rd line Support<br /> 2. Defined Local or <br /> Global Sup. Services<br /> 3. Alignment of TA Support Tower<br /> Sup. Roadmap & <br /> Project Charter<br /> 1.Strategy & Direction<br /> 2. Mgmt. & Controls<br /> 3. Execution & <br /> Delivery 4. Support Sustainability <br />Your Stakeholders<br />Relevant Management Team <br />Key Business Owners<br />PM – Review Lead<br />Functional Consultant / Rollout Expertise<br />Totalamber<br />Stakeholders<br />
  99. 99. Phase 2. Proof of Capability<br />Rollout of Core Solution<br />Totalamber’s Integrated Service Component Model<br />Within 3 Years<br />Within 3 Weeks<br />Within 3 Months<br />Phase1<br />Baseline<br />to Assess<br />Phase 3<br />Execution<br />& Delivery<br />Phase 2Proof<br />of Capability<br />Service Initiative: Proof of Capability / Rollout of Core Solution<br />TA Service: IPR <br />IFS Performance Review<br /> TA Service: RNA<br />Rollout Needs Analysis<br /> TA Service: SNASupport Needs Analysis<br />Service Initiative<br /> IFS Snapshot Assessment<br /> Rollout Project Configurator<br />Support Rollout Configurator<br />Delivery: Methodology & Approach <br />Tools: Baseline & Assessment <br />Outputs: Capability Strategy & Direction<br />Enhance<br />&<br />Improve<br /> Enhance Roadmap <br />1.Strategy & Direction<br /> 2. Management & Controls<br /> 3. Execution & <br />Delivery<br /> 4. Support <br />SoW<br />SoW<br /> Business Case<br /> Scoped Priorities<br /> Clear initiatives <br /> with Tangible<br /> Business Benefit!<br /> A Clear R.O.I<br /> Project Charter<br /> Shared Risk<br /> Milestone Pay<br /> Prioritised Scope<br /> Defined Roles<br />Clear Governance<br /> Boost Roadmap <br />Quick Wins<br

×