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LRS - What you need to know - at Learning Solutions Conference

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Megan Torrance (TorranceLearning) and Rob Houck (LearnShare) discuss the path forward in an xAPI-enabled learning ecosystem. How do you get from here (with your LMS and legacy SCORM) data to there (with xAPI, an LRS, your learning platforms and performance data)?

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LRS - What you need to know - at Learning Solutions Conference

  1. 1. Session 215 LRS: What you need to know Rob Houck, LearnShare Megan Torrance, TorranceLearning Orlando, FL • March 16 – 18, 2016
  2. 2. Dollarphotoclub_66935647
  3. 3. Megan Torrance CEO, TorranceLearning Rob Houck CTO, LearnShare LLC
  4. 4. What is xAPI? Answer #1 Next-generation SCORM Answer #2 A standard way of recording any learning experience to give a more rich picture of the development path. Answer #3 A protocol for sending, storing and retrieving data about learning and performance experiences: activity statements Answer #4 “the holy grail” where we can correlate job performance data with training data to assess people and training effectiveness
  5. 5. What are you doing with xAPI? I can spell xAPI. I am sending xAPI statements. I am reporting on the xAPI statements that I’m sending. I am making decisions based on what I’m collecting in the LRS.
  6. 6. What is an LRS? Answer #1 Learning Record Store Answer #2 It’s where we store the training data. Answer #3 It’s a database where we send xAPI activity statements and retrieve them later for decision-making. Answer #4 It’s a next-generation LMS.
  7. 7. The LRS is all about making xAPI work. • We want beautiful analysis • We want data justifying the training we’re delivering. • We want data to understand learner use – so we can optimize the training itself.
  8. 8. Your LMS today Users Courses Enrollments SCORM Data Reporting
  9. 9. Your LMS today … really an ecosystem Users Courses Enrollments SCORM Data Reporting Courses Classes Certs Badges SocialLearning Messaging Performance,Talenthooks Reporting Games Sims Perf Supp Dash boards eCommerce Import/Export Biz Data
  10. 10. Your LMS with xAPI Users Courses Enrollments SCORM Data Reporting LRS LRS SCORM data
  11. 11. Your learning platform with xAPI Users Courses Enrollments SCORM Data Reporting Courses Classes Certs Badges SocialLearning Messaging Performance,Talenthooks Reporting Games Sims Perf Supp Dash boards eCommerce Import/Export Biz Data LRS SCORM data
  12. 12. The managed ecosystem approach Users Courses Classes eCommerce LRS Dash Boards Games Sims Perf Supp Reports Social Performance, Talent Other Biz Data Other LRSes LMS
  13. 13. All this is AWESOME but… Why don’t we just store the xAPI data in the LMS?
  14. 14. SCORM is structured data SCORM has “buckets” for everything it needs to store. So where do you put “experience” data? It doesn’t fit the mold! Learner Course Time Score Status Houck, R Compliance 101 28 M 85 Pass Simpson, H Compliance 101 35 M 90 Pass Torrance, M Compliance 101 26 M 70 Fail
  15. 15. xAPI is semi- unstructured data It starts out ok … then gets messy. Actor Verb Object Context Houck, R completed Compliance 101 85% 28M Pass Simpson, H practiced Frosting a cake 35M Pink Torrance, M read Tin Can for Dummies 4 stars
  16. 16. xAPI is semi- unstructured data • Unlike SCORM, xAPI doesn’t need to understand what data is being stored ahead of time. • All this requires an entirely new method of storing this data – thus the LRS. xAPI (and the LRS) allows storage of information that was previously impossible (or really, really hard) to collect.
  17. 17. If you don’t have an LMS and you don’t have SCORM … • Publish to xAPI. • Get an LRS product. • Rock and roll. • Grow over time. If you’re ready to dive in, adding an LRS is a relatively fast and easy way to go.
  18. 18. If you already have an LMS and you do have SCORM … • Do you need an LRS today? • If what you get out of our elearning today is just fine, no. • Will you want an LRS in the future? • Probably! • Listen for the right project • As course vendors start to leverage the real power of the tools, you don’t want to be on the outside.
  19. 19. But don’t limit yourself to thinking inside the course. • There’s a lot going on outside of your courses: • Checklists & job aids • Social interaction • Mentoring • Observations • Assessments • Performance & talent mgmt • Actual work behavior stored in other systems • Results of actual work behavior stored in other systems
  20. 20. A few models 1. LRS, LMS 2. LRS  LMS 3. LRS & LMS  BI 4. LMS  LRS 5. LMS/LRS + TMS + PMS
  21. 21. LRS, LMS Side-by-side THIS IS YOU IF … • You’re experimenting. • You just bought an xAPI based tool. WHAT’S GOOD ABOUT IT? • First starting out • Lots of flexibility • Change it easily 1
  22. 22. LRS, LMS Side-by-side BUYERS GUIDE • Buy, don’t build • The LRS can be invisible • Start small & cheap, then scale up • Focus on exporting your data Tip: Think through your index values – they have to line up. 1
  23. 23. LRS  LMS THIS IS YOU IF … • You use the LRS for what it does best (collect data). • You use the LMS for what it does best (manage training). • You might have multiple front end xAPI tools all on different LRSes. • You need that “completion” in your LMS for reporting & learning plans. WHAT’S GOOD ABOUT IT? • You have a single source of truth: the LMS 2
  24. 24. LRS  LMS BUYER’S GUIDE • Focus on exporting your data • Limit the number of systems and moving parts to preserve your sanity • Figure out what constitutes a ”course” and a “completion” Tip: You’re not going to be happy in this spot for a long time so don’t over-invest emotionally. 2
  25. 25. LRS to BI THIS IS YOU IF … • You’re already spending a lot of money on BI WHAT’S GOOD ABOUT IT? • The BI team is already at “the table” • The BI team is already good at connecting multiple data streams 3
  26. 26. LRS to BI BUYERS GUIDE • That’s what your BI is for – work with them, not against them. • Focus on exporting your data -- keep your data orderly. • Don’t worry too much about analytics inside the LRS. Tip: Talk to BI about your unstructured data or all you’ll get out of them is SCORMy stuff. 3
  27. 27. LMS  LRS THIS IS YOU IF … • You have multiple LMSes. • You still have legacy LMS data. • If you’re getting better reporting and visualizations from the LRS. • You want all the richness of your xAPI data. WHAT’S GOOD ABOUT IT? • Start comparing experience data with SCORM completion data 4
  28. 28. LMS  LRS BUYER’S GUIDE • Focus on reporting since every curriculum will send different data. • Plan to add more data streams once people see this because it’ll be super cool. Tip: Demand amazingly flexible reporting. 4
  29. 29. LMS/LRS THIS IS YOU IF … • It’s 2017. • You’ve moved past the LMS as the center of the universe, but it’s still pretty important. • You can manage structured + unstructured data together • WHAT’S GOOD ABOUT THIS? • Everything’s in one place. • You’re able to do your own people- based BI. • You can pull in other data streams (Sf.com, Oracle, SAP…) 5
  30. 30. LMS/LRS Users Courses Enrollments SCORM Data Reporting Courses Classes Certs Badges SocialLearning Messaging Performance,Talenthooks Reporting Games Sims Perf Supp Dash boards eCommerce Import/Export Biz Data LRS SCORM data 5
  31. 31. LMS/LRS BUYERS GUIDE • If you’re buying new, you only have one thing to get through your IT. Tip: Roll in your TMS and PMS, too. Buy new business cards. 5
  32. 32. There Be Dragons Here Questions to ask no matter what: • What does the integration look like? Will users see a difference? How about LMS managers? • What does reporting look like? • What’s it cost? Do I need an upgrade, or can I just “do it”? • What does a pilot look like?
  33. 33. Getting started • Prêt-à-porter • Day hikes • Look for the right project & sponsor • Start where there is no LMS legacy • You can’t sell the alphabet soup.
  34. 34. In the meantime: Baby Steps • Leverage your prototypes! • Deploy – gain feedback, refine • Reporting – validate, refine • Validate your business case, • Lather, rinse, repeat Dollarphotoclub_74065258
  35. 35. What will you take away? Dollarphotoclub_67123634
  36. 36. Megan Torrance CEO, TorranceLearning Rob Houck CTO, LearnShare LLC

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