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FR201 - The Creative Blend: New Tools to Engage Learners


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Apply creative techniques for engaging learners before, during, after (even long after!) formal learning.

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FR201 - The Creative Blend: New Tools to Engage Learners

  1. 1. The Creative BlendMegan TorranceTorranceLearningASTD TechKnowledge 2013Session FR201
  2. 2. Gary’s Challenges Upgrade expensive, one- shot live training events Strengthen transfer to on-the-job application Build manager engagement Reach global audience
  3. 3. Susan’s Challenges Inconvenient live events required a critical mass to hold Content not localized Little support for in-the- moment need
  4. 4. Kevin’s Challenges Reach an impatient audience … with extremely high expectations … but with inadequate budget for the task
  5. 5. Scott’s Challenges Reach more students Break schedule barriers to participation Increase the interactivity for all communication and learning styles Prove it can be done
  6. 6. Your objective Select and blend appropriate learning media from a wide variety of options to enhance the engagement, retention, and application of learning to the job.
  7. 7. Your objective Identify several touchpoints in a typical learning process Mix it up to make it fun and Generate a list of media options & affordances make it stick. Select media options for relevant touchpoints in your own learning solutions
  8. 8. What is blended learning anyway? “…using the best delivery methodology(ies) available for a specific objective, including online, classroom- based instruction, electronic performance support, paper-based, and formalized or informal on-the-job solutions.” Jennifer Hofmann, 2011 “Top 10 Challenges of Blended Learning” by Jennifer Hofmann. Training Magazine, March 2011.
  9. 9. Why bother?Arrive in class better prepared Write more effective and longer papers Earn higher scores on exams Engage in deeper and more Create higher quality projects meaningful discussions ofDemonstrate a better understanding course contentand deeper exploration of concepts Succeed at an equal or higher rate than students in traditional courses
  10. 10. Identify thetouchpoints
  11. 11. What are touchpoints? touchpoint: a point of contact with a body of knowledge or skill, defined by the timeframe and the reason for the contact
  12. 12. Where are the touchpoints? • Before they know they need it • Get ready for learning 5 Moments of Learning Need 1. Learn something new 2. Learn some more 3. Apply it 4. Solve a problem 5. Change something • Remember to do it • Teach someone else moments-of-learning-need
  13. 13. The media mix
  14. 14. Videotrailer
  15. 15. Pre-sessionreading Daum/e/B001IGHODG/ref=sr_tc_2_0?qid=1342625718&sr=1-2-ent
  16. 16. Testing
  17. 17. “Knowledge quest”on the web Programs/~/media/Files/Education/Pre-Work- Files/RapidLearningTechniquesPreWork.ashx
  18. 18. Flickr
  19. 19. Pinterest
  20. 20. Postwire
  21. 21. Podcasts ThinkStock99820785
  22. 22. Text &Tweet ThinkStock122578699
  23. 23. Video breakoutpresentations TorranceLearning Download, Nov 2012
  24. 24. Search
  25. 25. Job aidsQuick reference guidesMemory joggers
  26. 26. Electronic performancesupport systems(desktop or mobile) American Red Cross First Aid Mobile App
  27. 27. Blogs & socialgroups for learning& discussion
  28. 28. Remindervideos
  29. 29. Videopostcards
  30. 30. Storycalendars
  31. 31. Action learningteams DO COULD YOU ALL JUST GO… SOMETHING USEFUL. AS A GROUP. And learn something in the process and be sure to share it with us and apply it to other things when you get back on the job.
  32. 32. Get the bossinvolved
  33. 33. What haveyou used?
  34. 34. Connect the dots
  35. 35. Your mission … … choose an approach that’s appropriate to each learning touchpoint
  36. 36. Because the media mix is fun … • Is it a big or a small message? • Do they already know it? • How often does it change? • Is it unique each time its delivered? … but, of course, it has to • Do you have to track usage? • support the learning. Does it require other people? • Does it require a tool? • Is it visual? Verbal? Auditory? • Will it be pushed out or pulled in? • Do they want it?
  37. 37. Putting it all together 1 2 3 4 n b a 1 c e d Josh Bersin, Blended Learning Handbook (2004)
  38. 38. But how do we track it in the LMS?!?!!?
  39. 39. A case study: Behavioral Interviewing Elearning Live guided practice session Quick Reference Card
  40. 40. A case study: Dow Marketing University Trailer short Elearning module Learning journal Manager module Manager discussion Testing Case-based live session
  41. 41. Case Study: BIT330 Video lectures Class blog Twitter Video case presentations Live class lectures
  42. 42. Case Study: Create, Shoot, Score! Books Webinar Test Workshop Webinar
  43. 43. touchpoint + media =
  44. 44. Lessons we’ve learnedDon’t hard code itBe ready to hand-holdPrepare the learnersPrepare your managersPrepare your facilitatorsAddress the firewallChoose your redundancy wiselyFocus on the objective
  45. 45. Use your brain“Media selection must bebased on the learningcontext, the skills to betaught, the practicality ofthe situation and whattheory indicates would beappropriate.”Dick and Carey, 1996
  46. 46. With great power comes great responsibility, spiderman
  47. 47. The objective Identify several touchpoints in a typical learning process Mix it up to make it fun and Generate a list of media options & affordances make it stick. Select media options for each touchpoint in one of your own learning solutions
  48. 48. More
  49. 49. Connect with Megan Torrance