"Empowering andSafeguarding the Citizen"Inflexion 2013, the India Habitat Centre, Lodi Road, New Delhi                  18...
In this session we are scheduled to discuss- ◦ How IT solutions are impacting and empowering the   lives & livelihoods of ...
   Cloud today              Cloud tomorrow   Infrastructure as a      Content as a    Service                   Servic...
It is marked confidential- GoI policy oncloud computing is out this month!http://deity.gov.in/sites/upload_files/dit/files...
   A citizen by definition in    India is illiterate, averse   Yeh IT YT Kya hai!    to IT and far removed    from itHow ...
   Apps.gov launched on September 16,2009 by the US    Government   Five reasons why Apps.gov should become a trendsette...
Business Considerations-             Governance policiesBetter Profits/ ROIs                 TEAM INDIA PLUS   Reduced on...
   Reduced ongoing and life cycle        Lower Total Cost of    costs                                  Ownership   24X7...
So what is happening                in India?              Are we any where near all this and more ?                      ...
Amazon                                        Namma Bengaluru   Amazon is famous for pioneering    a whole new business e...
 Amazing facts!           Come Again? Namma Bengaluru       You did not know it?!                        And you say you...
www.bbmp.gov.in        Let us log in for some real time public view/news on revenuecollection done today by BBMP and its o...
   No of users in India for email, web services,    mobile services, social Networks   Use of Bandwidth and connectivity...
   spam, phishing, scams, rumour mongering,   Terrorists use of the cloud!   State reaction to security consideration ...
   A citizen centric programme to blow the    whistle on corrupt and underhand deals   Launched by the CVC on 9/12/2010 ...
   Dial 100   Project 100 NG   Anytime Anywhere Policing   Policing at the door steps of the citizen   Project Vigeye...
◦ Data Privacy and security      NDSAP 2012 ◦   Sec 166A ◦   Face book ◦   Stalking ◦   Cyber sex and pornographycontroll...
   challenges    ◦   technological,    ◦   policy,    ◦   ethical    ◦   privacy    ◦   Financial    ◦   ethical    ◦   a...
 Private Public Partnership Trusted Relationsship JR Thorbecke’s prophetic wordsArticle 51A
   Ready for Questions!Thank you
Police Evolution in Holland is inspired by the    Political set up fighting the King to set up a    democracy in place of ...
   In Holland Police reforms were initiated in 1977, 1993 and then again in    2006 and now they are looking for further ...
   Good Governance can only come through awakened    citizens pushing for TEAM INDIA where    ◦   Transparency and Techno...
   Part IVA Fundamental Duties   Article 51A Fundamental duties    It shall be the duty of every citizen of India -    (...
   Bengaluru Team          Delhi Team from    From Indian Centre       CVC    for Social    TransformationCorporate and ...
1    Punjab Right to Public Service Act, 20112    The Uttarakhand Right to Service Act, 20113    Madhya Pradesh Lok Sewaon...
Empowering and safeguarding the citizen
Empowering and safeguarding the citizen
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Empowering and safeguarding the citizen

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cloud computing is becoming the business of choice and is expected to have an exponential growth in the days to come. What is the status in India, especially in the Government sector? A ppt made in a recent seminar called Inflexion 2013 held at India Habitat Centre is being shared for circulation.

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  • Visitors trying to reach Apps.gov are now redirected to Info.Apps.gov – which describes itself as “a place where agencies can gather information about how Cloud Computing can help create sustainable, more cost-effective IT Services for the Federal Government.”
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  • The clod computing services apps.gov launched by the General Services Administration on Sept 16, 2009 was closed on Dec. 1, 2012. Why? Obama administration officials, particularly former Federal CIO Vivek Kundra, were intent on carrying out the president’s directives to infuse government operations with efficiency, effectiveness and transparency. Kundra was the chief evangelist for Apps.gov, which followed on the heels of Data.gov, a portal for public data, and the Federal IT Dashboard, for gauging the performance of technology programs. What are the lessons to be learnt from this failure of Government's cloud computing services?
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  • https://fcw.com/articles/2012/12/05/apps-gov-lessons.aspx
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  • Good Morning
  • I do not know why the organisers thought of me and asked me to come and speak here, but they did initially ask me to speak on security issues related to cloud computing.I wanted to speak on citizen centric cloud computing!In my view, most of us have our heads in the cloud often. We do not concentrate on what is happening at the grass roots level. It is for this purpose that I want to focus in this session more on empowerment of the citizen than on safeguarding the citizen when we discuss cloud computing as the way to go forward.First QuestionHow many of you are from the Govt and how many of you here are from the private sector?Second questionAre you sure the Government of India has started thinking of empowering the citizens with the advent of cloud computing?Thirs questionAny example you can give me of good use of cloud computing including IAAS, PAAS, SAAS, NAAS etc in the Govt sector- Central Govt., State Govt. and the local self Govt. both in the urban and rural areas?
  • Before we look at my answers to the three questions, the question that ought to be uppermost in our mind all the time, whether we are in the Govt or the public sector or the private sector) is not Iaas, paas, Naas etc but CaaS citizen as a service seeker.Will elaborate on this theme a little later but first where are we today and where we want to move on?After IaaS, Paas. SaaS , Daas, Naas etc when can we have Caas?Infrastructure as a ServicePlatform as a ServiceSoftware as a ServiceData as a ServiceNetwork as a ServiceContent as a ServiceValueadd as a ServiceAnalytics as a ServiceCloud as a ServiceCitizen as a Serviceseeker
  • First the good news. Govt of India has arrived at the cloud computing platform.This report is marked confidential- but the Government of India’s policy on cloud computing is not only out this month! But You can also see it @http://deity.gov.in/sites/upload_files/dit/files/Report%201%20-%20GI-Cloud%20Strategic%20Direction%20Paper.pdfThe adoption of the cloud strategy has also been announced with its implementation in three phases. This has further been elaborated under the section ‘Adoption Phases’ and starts with a GOI Cloud committee set up under the chairmanship of Additional Secretary (e-Gov), DeitY
  • How can the Citizen own a place in the cloud? When will this Social Transformation take place!
  • We know that Apps.gov launched on September 16,2009 by the US GovernmentThe DeITY has noted that USA, UK, Australia and Singapore have advanced far into the cloud for their citizens
  • A plethora of citizen services are available on the cloud in these countriesJust like ordinary people had their lives transformed by the advent of first in class cloud computing called the Hotmail, the Governments around the world have been forced to change their strategies by a classic example of hybrid cloud called wikileaks.
  • In the private sector we know that it makes business and economic sense to shift to the cloud
  • If govt of India were to adopt the cloud computing today, there would be A PLETHORA of BENEFITS of GOOD GOVERNANCE to the citizen at large.
  • We will see now some examples of benefits when cloud is used in the local, state and national government.
  • Let me tell you a little know fact.Cloud computing is being used in Bengaluru for the last few years.* http://www.inflexionconvex.in/wp-content/uploads/2012/12/INC_report_2-Technology.pdf PwC report notes that such a public cloud infrastructure-as-a-service model pioneered by Amazon will reach a peak of $5.9bn in global revenues by 2014
  • We have 1.2 billion in the country and more than half of these have mobile phones.So when we go devise free, we can reach the entire population.Put it in another way, they will all be demanding customers who need to be served by the Government through a viable public private partnership
  • There are many concerns on bringing cloud computing to the grass root level.I would like to focus again on the ills of the private public partnership and the lack of vigilance in such partnership.Other considerations can be addressed by others but one main consideration only a central Vigilance Commissioner can talk about.That is lack of probity in such partnerships and massive projectsMassive delays associated with these projectsScope creep, and time and cost over runs abound. Quality is a big issue.Compliance is mostly forgottenIn my view Cloud computing should and can usher in a sea change in our moral and ethical behaviourWe can say no to corrupt practices here and now and move on to making good governance a reality
  • We have been talking and pushing for delivery of police services at the door step of the citizens.A national police mission was announced by the PM in the conference of CMs in 2005.Around 70 IPS officers together put up a proposal for Dial 100 Next Generation in January 2009. It was a project for citizen centric any time any where policing coming out of the cloud.The project was tendered in 2009 and scrapped in January 2010.Now we have people on the streets hollering for better police services for the hapless damsel in distress.
  • Gender justice could have been addressed with improved quality of service if we had adopted hybrid cloud computing for police services in 2010.Luckily we have some movements towards controlling unethical behaviour as far as Privacy issues are concerned. GoI has come out with a National data sharing and Access Policy.Unfortunately the people who took over the Dial 100 NG project and are calling it CCTNS are not even aware of the NDSAO 2012 and the product development is neither compliant to this nor built upon the hybrid cloud environ.The project is also delayed beyond tolerance limits.
  • Therefore the issues and challenges facing cloud computing for the citizen can just be summarised in one equationPrivate Greed Vs Public Interest.We need to overcome this important aspect in pushing for cloud computing in governance and making it citizen friendly.Let me cite an example Over USD 2 million in bribes were paid to govt functionaries in India by one IT multi national in getting the contracts for IT solutions and software during 2005-07 in twelve govt contracts.You can go to the site of SEC USA and see the order. They have accepted their guilt and paid USD 2 Million as fines for undue enrichment and profit disgorgementBut they have not so far identified to the Indian agencies the Indian govt officials who took the bribes.
  • Transparency is required not only in Govt dealings but also in private and corporate players’ balance sheets.We need to remind us of Thorbecke who cautioned on the commotions that would follow the future generations if we did not do what we had to do in our times.We need to remember the Article 51 A on Fundamental duties so that nation constantly marches ahead with its honour held high in the clouds.
  • I would like to relate a story of what happened to two children of the future who questioned the value system and ethical reasoning.Come let us join hands together to make apna Bharatmahan
  • Empowering and safeguarding the citizen

    1. 1. "Empowering andSafeguarding the Citizen"Inflexion 2013, the India Habitat Centre, Lodi Road, New Delhi 18-February-2013 from 12.00 pm-12.30 pm R. Sri Kumar Vigilance Commissioner, Central Vigilance Commission, New Delhi r.sri_kumar@nic.in
    2. 2. In this session we are scheduled to discuss- ◦ How IT solutions are impacting and empowering the lives & livelihoods of Indian citizens (email, web services, mobile services, social NWs)? ◦ • What are the risks to citizens from these new technologies (spam, phishing, scams, rumour ◦ mongering, terrorism, etc)? ◦ • How can technology be used for providing greater safety and security to the citizen, and controlling unethical behaviour? ◦ • What are the technological, policy, ethical and privacy challenges in implementing the requisite ◦ monitoring, control and safeguards?IT empowerment of the Citizen
    3. 3.  Cloud today  Cloud tomorrow Infrastructure as a  Content as a Service Service Platform as a  Valueadd as a Service Service Software as a  Analytics as a Service Service Data as a Service  Cloud as a Service Network as a  Public Good Vs Service Private GreedCaaS- Citizen as a Serviceseeker
    4. 4. It is marked confidential- GoI policy oncloud computing is out this month!http://deity.gov.in/sites/upload_files/dit/files/Report%201%20-%20GI-Cloud%20Strategic%20Direction%20Paper.pdf
    5. 5.  A citizen by definition in India is illiterate, averse Yeh IT YT Kya hai! to IT and far removed from itHow can the Citizen own a place inthe cloud?
    6. 6.  Apps.gov launched on September 16,2009 by the US Government Five reasons why Apps.gov should become a trendsetter for Good Governance in India ◦ Vendor neutral IT service catalog ◦ Core categories of citizen’s services available from a single window ◦ Automation to improve efficiencies and/or removal of bureaucratic red tapes ◦ "Adopt at your own pace" syndrome to make inclusive growth possible ◦ Cloud not defined by who runs it, but by the quality of service providedHow can Cloud computing assistGovernance and empower citizens
    7. 7. Business Considerations- Governance policiesBetter Profits/ ROIs TEAM INDIA PLUS Reduced ongoing and life cycle  Transparency costs- more profits Always on, always available  Technology leveraged Value for money  Efficiency competitive advantage A Platform for easier and  Empowerment faster information sharing,  Audit Trail mobile and empowered workforce  Accountability Inexpensive disaster recovery  Metrics options Pay-as-you-go; pay-in-  Mutual Assistance advance; try before you buy  Democratic Decision making support systemCloud makes Business sense forGovernments too
    8. 8.  Reduced ongoing and life cycle  Lower Total Cost of costs Ownership 24X7 governance Always on,  Increased Availability always available  Faster Application Delivery Reduces time to enforce  Flexible Model compliance;  Enables Collaboration and Better revenue collection  Citizen participation in Lesser corruption Governance competitive advantage  Improved Public Service no wasted capacity and hoarding Delivery of resources  Better security A Platform for easier and faster  Paperless Office sans Red information sharing, tape in a jiffy mobile and empowered workforce Inexpensive disaster recovery options Pay-as-you-go; pay-in-advance; try before you buyA PLETHORA of CLOUD BENEFITSfor GOOD GOVERNANCE
    9. 9. So what is happening in India? Are we any where near all this and more ? What about Delhi? Our capital?What about our silicon city? Bangalore – sorry Bengaluru?
    10. 10. Amazon Namma Bengaluru Amazon is famous for pioneering a whole new business ecosystem  Brihat Bengalurur Mahanagarpalike in its deployment of the business (BBMP) has collected funds and cloud in the form of its Amazon processed and paid payments totalling Web Services (AWS) in 2006,. Rs 10 billion in 2012-13 In a report* last year, it is noted  , , , recd in Jan 2013 that Amazon accepted “That the  In this financial year so far - Bengaluru number of objects stored on its citizens have received payments S3 cloud storage service hit 449 receipts from the BBMP cloud after billion in the Q2, 2011, a massive deposting- house tax, building cess, jump from the262 billion objects conservancy charges and fees for birth stored on Amazon S3 in Q4, and death registration etc etc. 2010.  BU processed may-June 2010 semester Also, the S3 processed 290,000 exam papers for 200000 plus students requests per second at peak (in atleast four papers each) and made times, up from 200,000 at the available the answer scripts on the end of 2010”. cloud reducing marks revaluation PwC reports $5.9 bn global requests to a mere 9000 from 99000 in revenue for Amazon by 2014 the previous yearCloud for profit and governance
    11. 11.  Amazing facts! Come Again? Namma Bengaluru You did not know it?! And you say you are from beats Amazon in its the Information Technology sector and most of you are own game!! from Bengaluru our own silicon city? Yet you did not know these facts You refuse to believe? Come to the wards of Bengaluru, take a walk on its streets and see for yourself!! (You can also click for a virtual tour)
    12. 12. www.bbmp.gov.in Let us log in for some real time public view/news on revenuecollection done today by BBMP and its officials in the 179 wards and450+ Municipal offices having 936 Bank accounts for reconciliations
    13. 13.  No of users in India for email, web services, mobile services, social Networks Use of Bandwidth and connectivity Use of Telecom services 2G, 3G, 4G Bengaluru unwired Wither India or Karnataka unwired? Direct cash transfer- Anytime, anywhere banking All citizen services required from a single window Anytime anywhere governance Anytime, anywhere policing ◦ For personal safety and security of propertyGrowth of netizens in India!
    14. 14.  spam, phishing, scams, rumour mongering, Terrorists use of the cloud! State reaction to security consideration Police programmes ◦ Police IT 2000 conceived in 1998 in Karnataka ◦ Current status 2013 yet to be delivered ◦ Our IT giants are busy making millions abroad fro themselves! ◦ CCIS, CIPA, CCTNS ◦ National Police Mission cut short with Hemant a member of MMIV being gun downed ◦ Project Vigeye- GPMS ◦ CWG Investigations  Who said Police is NOT a revenue serviceOur Concerns of security in thecloud- physical and privacy
    15. 15.  A citizen centric programme to blow the whistle on corrupt and underhand deals Launched by the CVC on 9/12/2010 the day is celebrated world over as International Anticorruption day. Log in to www.vigeye.com or www.vigeye.in for details A fine example of citizen centric cloud computing endeavour liked by the World Bank who have now launched a similar Integrity app for the iphones etc.Project Vigeye
    16. 16.  Dial 100 Project 100 NG Anytime Anywhere Policing Policing at the door steps of the citizen Project Vigeye Project DaminiProject Damini - for safety of theweaker sex (Gender Justice)
    17. 17. ◦ Data Privacy and security  NDSAP 2012 ◦ Sec 166A ◦ Face book ◦ Stalking ◦ Cyber sex and pornographycontrolling unethical behaviour
    18. 18.  challenges ◦ technological, ◦ policy, ◦ ethical ◦ privacy ◦ Financial ◦ ethical ◦ attitudinal Implementation issues ◦ Commercial Interest Vs Conflict of Interest ◦ Private Greed Vs Public Interest ◦ What the State can do Vs State what you can do Procurement, monitoring, maintenance control and other safeguardsCloud computing concerns
    19. 19.  Private Public Partnership Trusted Relationsship JR Thorbecke’s prophetic wordsArticle 51A
    20. 20.  Ready for Questions!Thank you
    21. 21. Police Evolution in Holland is inspired by the Political set up fighting the King to set up a democracy in place of the ruling monarchy Johan Rudolf Thorbecke (January 14, 1798 – June 4, 1872) was one of the most important Dutch politicians. ◦ In 1848, he drafted the revision of the Dutch constitution giving less power to the king and more to the parliament. ◦ He served (1849–52) as the first constitutional premier of the Netherlands and was twice more premier (1862–66, 1871–72). ◦ He gave Catholics equal rights with Protestants, extended the electorate, removed trade restrictions, Johan Rudolf and initiated projects for the construction of canals for Thorbecke reclaiming land from the sea. ◦ His reforms influenced the areas of Elections, Municipalities, Education and Transportation. The First Prime ◦ He is credited with initiating Police Reforms in that country. Minister of the Netherlands
    22. 22.  In Holland Police reforms were initiated in 1977, 1993 and then again in 2006 and now they are looking for further changes to be made to tackle terrorism and other situations in a multi ethnic society It is worth extracting a quote from Thorbecke in his 1871 Historical Essays that formed the Introduction to the 1977 Dutch report called “The Changing Police” initiating reforms in Dutch Police. “Will we dwell in what our forefathers bestowed upon us; will we not do any thing ourselves, will we resist timely advance; well then, rather than advance, we will face decline. Each era has its own principle of motion; if one lets this lie, the following era will suffer commotion.” In our life time if we do not do anything about Police Reforms, Criminal Justice system restructuring and good governance we shall be failing in our duty towards our future generationsA quote from Thorbecke…
    23. 23.  Good Governance can only come through awakened citizens pushing for TEAM INDIA where ◦ Transparency and Technology, ◦ Efficiency and Empowerment, ◦ Audit trail and Accountability, ◦ Metrics and Mutual Cooperation is available  whether it be in Public sector or private sector ◦ Transformation through trusted technologies ◦ Empowerment to improve efficiencies ◦ Affordable technology adapted to local conditions and amenable to quick deployment ◦ A fool proof System to be put in place speedily ◦ Built in audit trail and Accountability ◦ Measurement and mutual respect for each other ◦ Best Practices for inclusive growthOnly way forward –Adherence to Article 51A
    24. 24.  Part IVA Fundamental Duties Article 51A Fundamental duties It shall be the duty of every citizen of India - (a) to abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem; (b) to cherish and follow the noble ideals which inspired our national struggle for freedom; (c) to uphold and protect the sovereignty, unity and integrity of India; (d) to defend the country and render national service when called upon to do so; (e) to promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectional diversities; to renounce practices derogatory to the dignity of women; (f) to value and preserve the rich heritage of our composite culture; (g) to protect and improve the natural environment including forests, lakes, rivers and wild life, and to have compassion for living creatures; (h) to develop the scientific temper, humanism and the spirit of inquiry and reform; (i) to safeguard public property and to abjure violence; (j) to strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavour and achievement.Article 51 A introduced on December 18, 1976 by virtue ofthe Constitutional (Forty Second) Amendment Act 1976. Thenew Part IVA is titled FUNDAMENTAL DUTIES :
    25. 25.  Bengaluru Team  Delhi Team from From Indian Centre CVC for Social TransformationCorporate and Individual SocialResponsibility
    26. 26. 1 Punjab Right to Public Service Act, 20112 The Uttarakhand Right to Service Act, 20113 Madhya Pradesh Lok Sewaon Ke Pradan Ki Guarantee Adhiniyam 20114 Bihar Right to Public Services Act, 20115 Delhi (Right of Citizen to Time Bound Delivery of Services) Act, 20116 Jharkhand Right to Service Act, 20117 Himachal Pradesh Himachal Pradesh Public Services Guarantee Act, 20118 Rajasthan Public Service Guarantee Act, 20119 Uttar Pradesh Right to Service Act, 201110 Karnataka The Karnataka (Right Of Citizens to Time Bound Delivery Of Services) Bill, 201111 Chhattisgarh Lok Seva Guarantee Bill, 201112 The Jammu and Kashmir Public Services Guarantee Act13 The Citizens Right to Grievance Redress Bill, 2011

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