PREPARING BUSINESS • ENHANCING MINDS




             International Address:
     Understanding the Business Continuity
  ...
PREPARING BUSINESS • ENHANCING MINDS




     Henry Ee’s profile

    • Founder and director of Business Continuity Planni...
PREPARING BUSINESS • ENHANCING MINDS




    Agenda

    • Business Continuity Management framework (BCI)

    • Overview ...
PREPARING BUSINESS • ENHANCING MINDS




    What is Business Continuity Management?

    “ Business Continuity Management...
PREPARING BUSINESS • ENHANCING MINDS




         The 6 phases of BCM life cycle
          2. Understanding your Business:...
PREPARING BUSINESS • ENHANCING MINDS




    BS25999 Business Continuity Management




6                              © B...
7



                                                 RISK MANAGEMENT


                                              EMER...
PREPARING BUSINESS • ENHANCING MINDS




    Asia Standards & Guidelines
    Singapore:
    • SPRING - TR19: Technical Ref...
PREPARING BUSINESS • ENHANCING MINDS




    Don’t Re-Invent the Wheel

    Customize your BCM …

      BCM References :
 ...
PREPARING BUSINESS • ENHANCING MINDS




     International Standards


     • Business Continuity Institute – BCI
       ...
PREPARING BUSINESS • ENHANCING MINDS




     Overview of other international standard
       • Corporate Governance Devel...
PREPARING BUSINESS • ENHANCING MINDS




     Overview of other international standard


     • Regulation / Legislation
 ...
PREPARING BUSINESS • ENHANCING MINDS




     What are industry expectation of BCM?

     • Based on ONE Globally recogniz...
PREPARING BUSINESS • ENHANCING MINDS




     Good Practice and Common Mistakes made

       IT-DRP = Business Continuity ...
PREPARING BUSINESS • ENHANCING MINDS




     Good Practice and Common Mistakes made

       BCM Planning for Events
     ...
PREPARING BUSINESS • ENHANCING MINDS




       Good Practice and Common Mistakes made

     • Organized & effective conti...
PREPARING BUSINESS • ENHANCING MINDS




       Good Practice and Common Mistakes made

     • Excellent handling of INTAN...
PREPARING BUSINESS • ENHANCING MINDS




Critical successful factors in Developing your BCM

     • Require Senior Managem...
PREPARING BUSINESS • ENHANCING MINDS




Critical successful factors in Developing your BCM
     • Constant update with in...
PREPARING BUSINESS • ENHANCING MINDS




     Business Continuity Planning Asia Pte Ltd
       Address:
       371, Beach ...
Upcoming SlideShare
Loading in …5
×

Understanding The Business Continuity Management Expectations And Good Practices

2,454 views

Published on

Published in: Business, Economy & Finance
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
2,454
On SlideShare
0
From Embeds
0
Number of Embeds
8
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Understanding The Business Continuity Management Expectations And Good Practices

  1. 1. PREPARING BUSINESS • ENHANCING MINDS International Address: Understanding the Business Continuity Management expectations and good practices Date : 27 August 2007 ( Seoul) Presented by : Henry Ee, FBCI Business Continuity Planning Asia Pte Ltd henry@bcpasia.com 1 © Business Continuity Planning Asia Pte Ltd
  2. 2. PREPARING BUSINESS • ENHANCING MINDS Henry Ee’s profile • Founder and director of Business Continuity Planning Asia Pte Ltd • Country Representative (Singapore and China), Business Continuity Institute (BCI) UK • Professionally certified professional (FBCI & CBCP) • More than 10 years of experience in BC/DR, held senior positions in 2 international banks as Regional BCP Manager • Presented his BC paper internationally, in Singapore, Malaysia, Indonesia, China, Hong Kong, Thailand, Sri Lanka, Brunei and United Kingdom (UK) since 1998 • Vice President of Business Continuity Group (BCG) for 2000/01 2 © Business Continuity Planning Asia Pte Ltd
  3. 3. PREPARING BUSINESS • ENHANCING MINDS Agenda • Business Continuity Management framework (BCI) • Overview of BCM regulation in Asia • Overview of other international standards that relate to BCM • What are industry expectation of BCM? • Good Practice and common mistakes made in BCM • Critical successful factors in Developing your BCM 3 © Business Continuity Planning Asia Pte Ltd
  4. 4. PREPARING BUSINESS • ENHANCING MINDS What is Business Continuity Management? “ Business Continuity Management is the act of anticipating incidents which will affect mission critical functions and processes for the organization and ensuring that it responds to any incident in a planned and rehearsed manner” -Business Continuity Institute 4 © Business Continuity Planning Asia Pte Ltd
  5. 5. PREPARING BUSINESS • ENHANCING MINDS The 6 phases of BCM life cycle 2. Understanding your Business: Business impact and risk assessment tolls are used to identify the critical deliverables and enablers in your business, evaluating recovery priorities and assessing the risks 3. Continuity Strategies: which could lead to business interruption Determining the selection of alternative and/or damage to your organization’s 2 strategies available to mitigate loss, reputation assessing the relative merits of these against the business environment and their likely effectiveness in 6. Exercise & Plan BCM Programme maintaining the organization’s Maintenance critical functions Ongoing plan testing, audit 6 3 and change management 1 of the Business Continuity Plan and its processes Management 4. Developing the Response: 5. Establishing the Continuity Improving the risk profile through Culture: improvements to operational Introduction of the BCM process 5 4 Procedures and practices, by education and awareness of all implementing alternative business stakeholders, including employees, strategies, using risk financing measures (including customers, suppliers and shareholders insurance) and building Business Continuity Plans 5 © Business Continuity Planning Asia Pte Ltd
  6. 6. PREPARING BUSINESS • ENHANCING MINDS BS25999 Business Continuity Management 6 © Business Continuity Planning Asia Pte Ltd
  7. 7. 7 RISK MANAGEMENT EMERGENCY MANAGEMENT IT DISASTER RECOVERY BUSINESS CONTINUITY FACILITIES MANAGEMENT MANAGEMENT SUPPLY CHAIN MANAGEMENT QUALITY MANAGEMENT ENVIRONMENTAL MANAGEMENT CRISIS MANAGEMENT PREPARING BUSINESS • ENHANCING MINDS PREPARING BUSINESS • ENHANCING MINDS © Business Continuity Planning Asia Pte Ltd KNOWLEDGE MANAGEMENT HUMAN RESOURCES SECURITY COMMUNICATIONS & PR
  8. 8. PREPARING BUSINESS • ENHANCING MINDS Asia Standards & Guidelines Singapore: • SPRING - TR19: Technical Reference for Business Continuity Management • Monetary Authority of Singapore (MAS): Business Continuity Management Guidelines, June 2003 Thailand: • Bank of Thailand: Collection of Loss Event Information Resulting from Operational Risk, August 2004 Hong Kong: • Hong Kong Monetary Authority (HKMA): Business Continuity Planning, 2002 China: • 国务院信息化工作办公室: China IT DR Guidelines, April 2005 Japan: • Ministry of Enterprise, Trade and Industry: BCP Guideline (31/3/2005) South Korea, Pakistan and Malaysia also have their local BCM requirement 8 © Business Continuity Planning Asia Pte Ltd
  9. 9. PREPARING BUSINESS • ENHANCING MINDS Don’t Re-Invent the Wheel Customize your BCM … BCM References : • Good Practice Guide (BCI) • BCI/DRII Professional Practices • Regulator, Universities & Associations • BCP Vendors/ Software • Textbooks and Sample Plans • BCM-related Newsletters 9 © Business Continuity Planning Asia Pte Ltd
  10. 10. PREPARING BUSINESS • ENHANCING MINDS International Standards • Business Continuity Institute – BCI Business Continuity Institute’s Good Practice Guidelines http://thebci.org • British Standard Institute ( BSI) , BS25999 10 © Business Continuity Planning Asia Pte Ltd
  11. 11. PREPARING BUSINESS • ENHANCING MINDS Overview of other international standard • Corporate Governance Development Internationally – Turnbull Report – Basel II (2005) – Sarbanes-Oxley Act (2000) • Development of BCM & related standard – ISO 17799 (IT security/ IT Disaster Recovery) – SS507 (BCM Standard for BC/DR Provider) – NFPA 1600 (2004) – PAS 56 (BSI pre-standard to BS 25666) – PAS 77 (BSI pre-standard for IT DRP) 11 © Business Continuity Planning Asia Pte Ltd
  12. 12. PREPARING BUSINESS • ENHANCING MINDS Overview of other international standard • Regulation / Legislation – Central Bank requirement, HKMA, MAS, etc… – UK Civil Contingencies Bill • Customers/ Industry requirement • Insurers requirement 12 © Business Continuity Planning Asia Pte Ltd
  13. 13. PREPARING BUSINESS • ENHANCING MINDS What are industry expectation of BCM? • Based on ONE Globally recognized standards • All of the requirements from the standards are satisfied • Periodical testing and maintenance • Audited by certified professional periodically to ensure quality 13 © Business Continuity Planning Asia Pte Ltd
  14. 14. PREPARING BUSINESS • ENHANCING MINDS Good Practice and Common Mistakes made IT-DRP = Business Continuity Management IT-DRP is only part of BCM Senior Management take ownership of BCM instead of Business Users Business Users to take ownership, Senior Management to lead the program 14 © Business Continuity Planning Asia Pte Ltd
  15. 15. PREPARING BUSINESS • ENHANCING MINDS Good Practice and Common Mistakes made BCM Planning for Events BCM should plan for Consequences of Events Inconsistent BCM approach across organization Entire organization should approach BCM in the same framework BCM does not yield Return of Investment BCM increase confident of customers, stakeholders & employees 15 © Business Continuity Planning Asia Pte Ltd
  16. 16. PREPARING BUSINESS • ENHANCING MINDS Good Practice and Common Mistakes made • Organized & effective continuity procedures with excellent PRIORITIZATION of recovery processes • Well Defined GOALS and OBJECTIVES • Understand your Business requirement and Impact • Clear and direct crisis COMMUNICATIONS 16 © Business Continuity Planning Asia Pte Ltd
  17. 17. PREPARING BUSINESS • ENHANCING MINDS Good Practice and Common Mistakes made • Excellent handling of INTANGIBLE MATTERS: – Human Resources – Public Media – Stakeholders – … • In line with international STANDARDS & expectations • Get more points from our GPG!!! 17 © Business Continuity Planning Asia Pte Ltd
  18. 18. PREPARING BUSINESS • ENHANCING MINDS Critical successful factors in Developing your BCM • Require Senior Management’s Support • Commitment to the BCM program by all level within the organization • It’s a living plan, not a one time project: Maintenance is as important as Implementation 18 © Business Continuity Planning Asia Pte Ltd
  19. 19. PREPARING BUSINESS • ENHANCING MINDS Critical successful factors in Developing your BCM • Constant update with industrial trends • No money = No recovery • BCM is not just plans and equipments It is about the PEOPLE! - Appropriate staff allocation - Adequate and continuous training 19 © Business Continuity Planning Asia Pte Ltd
  20. 20. PREPARING BUSINESS • ENHANCING MINDS Business Continuity Planning Asia Pte Ltd Address: 371, Beach Road, Keypoint, #03-15 Singapore 199597 Tel: (65) 6325 2080 Fax: (65) 6223 5363 Henry@bcpasia.com 20 © Business Continuity Planning Asia Pte Ltd

×