Lessons Learnt from Mumbai and Bangkok (2008) Presenter: Tony Ridley Director Security Services Asia Pacific [email_address]
<ul><li>Mumbai Attacks </li></ul><ul><ul><li>Events </li></ul></ul><ul><ul><li>Lessons </li></ul></ul><ul><li>Bangkok Inci...
Mumbai Attacks l Events <ul><li>CST Station </li></ul><ul><li>Taj Hotel Oberoi/ Trident </li></ul><ul><li>Cama Hospital </...
<ul><li>Scores of local and foreign dead </li></ul><ul><li>Significantly more injured </li></ul><ul><li>Global focus </li>...
Terrorism Mumbai Attacks l Terrorism 101
Mumbai Attacks l Terrorism 101
<ul><li>Time to action </li></ul><ul><li>Historical assumptions </li></ul><ul><li>Authority, accountability, responsibilit...
Bangkok Incident l Events
Bangkok Incident l Options
<ul><li>No threat to life safety and security </li></ul><ul><li>Domestic and international transport options </li></ul><ul...
<ul><li>Same time, same approach </li></ul><ul><li>One affects the other </li></ul><ul><li>Individuals & groups </li></ul>...
 
Lessons Learnt from Mumbai and Bangkok (2008) Presenter: Tony Ridley Director Security Services Asia Pacific [email_address]
Register Today and Save $100 Promo code = LOCSG09100 Learn more at www.acte.org/events
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Lessons Learnt From Mumbai And Bangkok Presentation Intl Sos Singapore Mar 09

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Lessons derived for travelers, travel and corporate crisis management teams in the wake of both the Mumbai terror attacks and the Bangkok airport closure

Published in: News & Politics, Travel
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Lessons Learnt From Mumbai And Bangkok Presentation Intl Sos Singapore Mar 09

  1. 1. Lessons Learnt from Mumbai and Bangkok (2008) Presenter: Tony Ridley Director Security Services Asia Pacific [email_address]
  2. 2. <ul><li>Mumbai Attacks </li></ul><ul><ul><li>Events </li></ul></ul><ul><ul><li>Lessons </li></ul></ul><ul><li>Bangkok Incident </li></ul><ul><ul><li>Events </li></ul></ul><ul><ul><li>Lessons </li></ul></ul><ul><li>Combined Affect </li></ul><ul><ul><li>Lessons </li></ul></ul>Overview l Presentation
  3. 3. Mumbai Attacks l Events <ul><li>CST Station </li></ul><ul><li>Taj Hotel Oberoi/ Trident </li></ul><ul><li>Cama Hospital </li></ul><ul><li>Café Leopold </li></ul><ul><li>Nariman House (Jewish Center) </li></ul><ul><li>Other reports </li></ul><ul><ul><li>Movie theater, police station, taxi cab explosions </li></ul></ul><ul><li>At least 200 Dead </li></ul><ul><li>Over 325 injured </li></ul>
  4. 4. <ul><li>Scores of local and foreign dead </li></ul><ul><li>Significantly more injured </li></ul><ul><li>Global focus </li></ul><ul><li>Inbound and outbound travelers affected </li></ul><ul><li>Reduction in available accommodation </li></ul><ul><li>Heightened security measures </li></ul><ul><li>Displaced residents and travelers </li></ul><ul><li>Transnational relationships </li></ul><ul><li>Accountability and questions </li></ul><ul><li>Terrorism marketing </li></ul><ul><li>Wake up call </li></ul>Mumbai Attacks l Events
  5. 5. Terrorism Mumbai Attacks l Terrorism 101
  6. 6. Mumbai Attacks l Terrorism 101
  7. 7. <ul><li>Time to action </li></ul><ul><li>Historical assumptions </li></ul><ul><li>Authority, accountability, responsibility </li></ul><ul><li>Lost communications </li></ul><ul><li>Appropriate communications </li></ul><ul><li>Threat based planning </li></ul><ul><li>Self help </li></ul><ul><li>Logistical impact </li></ul><ul><li>Fact and fiction </li></ul><ul><li>Danger close </li></ul>Mumbai Attacks l Lessons
  8. 8. Bangkok Incident l Events
  9. 9. Bangkok Incident l Options
  10. 10. <ul><li>No threat to life safety and security </li></ul><ul><li>Domestic and international transport options </li></ul><ul><li>Travel related deaths </li></ul><ul><li>Secondary location/arrival support </li></ul><ul><li>Ownership </li></ul><ul><li>Ad hoc travel monitoring </li></ul><ul><li>Communications </li></ul><ul><li>Group exposure </li></ul>Bangkok Incident l Lessons
  11. 11. <ul><li>Same time, same approach </li></ul><ul><li>One affects the other </li></ul><ul><li>Individuals & groups </li></ul><ul><li>Push/pull information </li></ul><ul><li>Travel management versus travel risk management </li></ul><ul><li>Time from incident to response </li></ul><ul><li>Whole of business solution </li></ul><ul><li>Volume overload </li></ul><ul><li>One-in-all-in, industry exposure pre-event </li></ul>Combined Affect l Lessons
  12. 13. Lessons Learnt from Mumbai and Bangkok (2008) Presenter: Tony Ridley Director Security Services Asia Pacific [email_address]
  13. 14. Register Today and Save $100 Promo code = LOCSG09100 Learn more at www.acte.org/events

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