What is the EAP?
About EAP Consultants •  Providing EAP services since 1989 •  Received “Administrator’s Award for Excellence” by the U.S. ...
What is the Employee Assistance Program (EAP)? A service providing: •  Telephonic c onsultation and online resources for w...
What is the Employee Assistance Program (EAP)? •  EAP is pre-paid by USAAC; there is no cost to you or your family •  Mili...
<ul><li>Specific Issues Addressed  </li></ul><ul><li>by the EAP </li></ul><ul><li>•  Stress and Stress Management </li></u...
Who Provides the EAP Services? •  Counseling services are provided by highly experienced counselors with a Master’s or Doc...
<ul><li>Clinician Qualifications </li></ul><ul><li>Types of counselors include: </li></ul><ul><ul><li>•  Psychologists </l...
Counselors help by: •  Identifying the problem •  Developing a plan to resolve the problem •  Providing direction and supp...
<ul><li>Confidentiality </li></ul><ul><li>All EAP records and services are confidential in adherence with state and Federa...
Types of Referrals •  Self-referral •  Informal Referral – offered as a resource by USAAC when military member has a non-w...
Work/Life Services: •  Legal Services •  Financial Consultations •  Childcare Referrals •  Adoption Resources •  Eldercare...
Legal Services Telephone and face-to-face consultation for:  •  Housing-Real Estate •  Estate Planning •  Criminal Law •  ...
Legal Services •  Simple wills prepared at no cost •  25% discount on attorney’s hourly rate for legal services rendered b...
Financial Consultations Telephone consultation for: •  Financial Planning •  Retirement Strategies •  Money Management •  ...
<ul><li>On-line Legal/Financial </li></ul><ul><li>Library </li></ul><ul><li>Numerous online articles on legal and financia...
Childcare Referrals At least 3 resources are provided. •  Day care •  Emergency care •  In-home care agencies •  Before/Af...
Eldercare Referrals At least 3 resources are provided. •  Nursing homes •  Assisted living •  Home health •  Respite care ...
Adoption Resources •  Private and public adoption agencies •  Adoption support groups •  Adoption attorneys •  State adopt...
Academic Resources Our services include: •  Referrals to tutors •  Customized profiles for all types of schools •  College...
Pet Services •  Breeders •  Walkers & sitters •  Groomers •  Kennels •  Veterinarians •  Pet publications
HELPNET A confidential on-line service with information, education, resources and self-help programs for:  •  Child, Elder...
HELPNET HELPNET allows military personnel and their families to:  •  Conduct instant searches for child care, camps, adopt...
How to Use the EAP Contact EAP Consultants, Inc. at: 800-XXX-XXXX or  Request services securely at their web site:   www.e...
Username and Password for Online EAP Services Contact your Soldier & Family Assistance Program Manager for the username an...
How to Schedule Counseling Appointments •  Counseling appointments are scheduled within 3 days; emergencies are responded ...
 
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What is the EAP? 2

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What is the EAP? 2

  1. 1. What is the EAP?
  2. 2. About EAP Consultants • Providing EAP services since 1989 • Received “Administrator’s Award for Excellence” by the U.S. Small Business Administration for providing outstanding EAP services • 100% of client companies rate their services good or excellent, and 98% of all clients who use the EAP rate our services good or excellent
  3. 3. What is the Employee Assistance Program (EAP)? A service providing: • Telephonic c onsultation and online resources for work/life, legal, financial, childcare, eldercare, adoption, pet and academic concerns • Confidential counseling for personal and work problems
  4. 4. What is the Employee Assistance Program (EAP)? • EAP is pre-paid by USAAC; there is no cost to you or your family • Military personnel and their dependents are covered by the EAP • Services are confidential
  5. 5. <ul><li>Specific Issues Addressed </li></ul><ul><li>by the EAP </li></ul><ul><li>• Stress and Stress Management </li></ul><ul><li>Marital/Family Problems </li></ul><ul><li>• Relationship Issues </li></ul><ul><li>• Alcohol & Drug Problems </li></ul><ul><li>• Work/Career Concerns </li></ul><ul><li>• Psychiatric Problems </li></ul><ul><li>• Emotional Issues </li></ul><ul><li>• Eating Disorders </li></ul><ul><li>• Life Transitions </li></ul>
  6. 6. Who Provides the EAP Services? • Counseling services are provided by highly experienced counselors with a Master’s or Doctorate degree • Specialists for specific problems such as substance abuse, marriage and family • Multi-lingual clinicians available • Consultants include attorneys, financial advisors, as well as eldercare and childcare specialists
  7. 7. <ul><li>Clinician Qualifications </li></ul><ul><li>Types of counselors include: </li></ul><ul><ul><li>• Psychologists </li></ul></ul><ul><ul><li>• Clinical Social Workers </li></ul></ul><ul><ul><li>• Professional Counselors </li></ul></ul><ul><ul><li>• Marriage and Family Counselors </li></ul></ul><ul><ul><li>• Certified Addiction Counselors </li></ul></ul><ul><ul><li>• Certified Employee Assistance Professionals </li></ul></ul>
  8. 8. Counselors help by: • Identifying the problem • Developing a plan to resolve the problem • Providing direction and support for making changes needed to reach goals • Referring, if necessary, to affordable resources for additional help
  9. 9. <ul><li>Confidentiality </li></ul><ul><li>All EAP records and services are confidential in adherence with state and Federal confidentiality regulations. USAREC only receives numbers in usage reports, not who uses the EAP services. </li></ul><ul><li>No information released without your consent, unless there is information concerning: </li></ul><ul><ul><li>• Suspicion of child/elder abuse and/or neglect </li></ul></ul><ul><ul><li>• Danger to self or others </li></ul></ul><ul><ul><li>• Court order </li></ul></ul>
  10. 10. Types of Referrals • Self-referral • Informal Referral – offered as a resource by USAAC when military member has a non-work related problem • Supervisory Referral – recommended to address job problems
  11. 11. Work/Life Services: • Legal Services • Financial Consultations • Childcare Referrals • Adoption Resources • Eldercare Referrals • Academic Referrals • Pet Services • Relocation information
  12. 12. Legal Services Telephone and face-to-face consultation for: • Housing-Real Estate • Estate Planning • Criminal Law • Consumer/Contract Issues • Family Law • Automobile Issues
  13. 13. Legal Services • Simple wills prepared at no cost • 25% discount on attorney’s hourly rate for legal services rendered beyond the scope of the EAP
  14. 14. Financial Consultations Telephone consultation for: • Financial Planning • Retirement Strategies • Money Management • Debt & Financial Problems
  15. 15. <ul><li>On-line Legal/Financial </li></ul><ul><li>Library </li></ul><ul><li>Numerous online articles on legal and financial matters </li></ul><ul><li>Legal Document Library with examples of legal documents </li></ul><ul><li>To access, go to www.eapconsultants.com and click on the Member Access button, then select the Legal/Financial Library. Enter your unit’s username as the password when asked to log on. </li></ul>
  16. 16. Childcare Referrals At least 3 resources are provided. • Day care • Emergency care • In-home care agencies • Before/After school programs • Special needs programs • Nurseries & preschools • Summer camps • Transportation services Immediate openings verified.
  17. 17. Eldercare Referrals At least 3 resources are provided. • Nursing homes • Assisted living • Home health • Respite care • Companion programs • Caregiver support • Medicare/Medicaid information Immediate openings and appropriateness verified.
  18. 18. Adoption Resources • Private and public adoption agencies • Adoption support groups • Adoption attorneys • State adoption agencies • Post-adoption counselors
  19. 19. Academic Resources Our services include: • Referrals to tutors • Customized profiles for all types of schools • College planning guidebooks
  20. 20. Pet Services • Breeders • Walkers & sitters • Groomers • Kennels • Veterinarians • Pet publications
  21. 21. HELPNET A confidential on-line service with information, education, resources and self-help programs for: • Child, Elder & Family Care • School and College Education • Emotional Well-being • Health and Wellness • Financial and Consumer Issues • Pets, Travel and Recreation This service is available 24 hours per day, on an unlimited basis.
  22. 22. HELPNET HELPNET allows military personnel and their families to: • Conduct instant searches for child care, camps, adoption, elder care and academic resources • Access expert information and resources on common personal and family issues • Use confidential self-assessment programs to evaluate important life matters, such as career motivation, relationship satisfaction, depression, stress, emotional IQ and more
  23. 23. How to Use the EAP Contact EAP Consultants, Inc. at: 800-XXX-XXXX or Request services securely at their web site: www.eapconsultants.com (Click on Member Access, then click on Request EAP Services.)
  24. 24. Username and Password for Online EAP Services Contact your Soldier & Family Assistance Program Manager for the username and password to access the online services. You can also contact EAP Consultants and ask for your unit’s username and password.
  25. 25. How to Schedule Counseling Appointments • Counseling appointments are scheduled within 3 days; emergencies are responded to immediately • Counselors available by telephone 24 hours per day, 7 days per week Contact EAP Consultants at 800-XXX-XXXX

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