Your Customer Doesnt Live Here Anymore

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Tom Shay helps small businesses to properly identify the part of the market in which the business can most easily profit without competition. www.profitsplus.org

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Your Customer Doesnt Live Here Anymore

  1. 1. www.profitsplus.org Presented by Tom Shay of Profits Plus Solutions 727-464-2182 tomshay@profitsplus.org
  2. 2. www.profitsplus.org
  3. 3. www.profitsplus.org
  4. 4. www.profitsplus.org
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  9. 9.  What does a customer cost you? The cost of gaining a new customer is $20  The cost of keeping a current customer is $4 www.profitsplus.org
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  17. 17.        www.profitsplus.org
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  20. 20. S.K.U. count Inventory depth A B C D www.profitsplus.org
  21. 21. Hours Customer service A B C D www.profitsplus.org
  22. 22. www.profitsplus.org What territory can you claim? A C B D
  23. 23. www.profitsplus.org
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