This Tom Shay presentation outlines the techniques used by successful businesses in education their staff. www.profitsplus.org

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Presented by Tom Shay of
Profits Plus Solutions
727-464-2182
tomshay@profitsplus.org

2. Why I don’t believe in
training, motivating or
managing
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3. Do you want to be managed?
I don’t either
Ever been motivated by someone or
something?
What was the action or how long
was the speech?
How long did the motivation last?
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4. What I went to work for
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5. If you hire people just because they
can do a job, they will work for your
money.
If you hire people who believe what
you believe, they will work for you
with their blood and sweat and
tears.
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6. Do you believe that an hourly wage
will/should “buy” the attention and
best efforts of an employee?
If not the hourly rate you are paying
now, what would be the rate that
would accomplish that?
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7. Creating the path to success
Everyone has their
own personal direction
Personal goals
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Employee

8. Every business has
its goals
Personal goals
Business
goals
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Employee

9. Burger King
Taco Bell
KFC
McDonald’s
Chick-Fil-A
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10. It works like the “Broyles effect”
Joe Gibbs, Barry Switzer,
Johnny Rogers, Doug Dickey,
Jerry Jones, Jackie Sherrill,
Raymond Berry, Ken Hatfield,
Pepper Rogers, Fred Akers,
Houston Nutt, Jerry Claiborne,
Bo Rein, Hootie Ingrim, Pat Jones,
Pete Carroll
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12. To belong to something
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13. The esteem of others
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14. Self esteem – putting the hole in
the water
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15. To give to others
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16. The customers wants:
Have what I want
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17. Value my time
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18. Sell me value
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19. Visually appealing
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20. Have professional help
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21. Keep your vision to the basics
Clearly communicate your
expectations
Find an employee’s talent and use it
– if they don’t have one, don’t hire
them
Same for a volunteer
Don’t hope you will find the talent
Educate the importance of the job
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22. Don’t apologize for expecting the
best
Don’t apologize for your passion
Don’t apologize for expecting things
to go right
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23. A Master sells 3 things:
1.Themself
2. Who they work for
3.The product or service
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