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SharePoint Modern Support and Assistance

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Slides from my presentation at SharePoint Fest Seattle 2016. Includes results of audience polls on how their organizations consume help about SharePoint and Office 365.

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SharePoint Modern Support and Assistance

  1. 1. tom resing senior content developer @resing #sptips How Microsoft does SharePoint content
  2. 2. cc: Alexander Synaptic - https://www.flickr.com/photos/95350998@N02 ancient times
  3. 3. today
  4. 4. cc: othree - https://www.flickr.com/photos/12452841@N00 future
  5. 5. Tom Resing Senior Content Publisher, Modern Assistance and Support Experience
  6. 6. Poll How do you get help for SharePoint today? ?
  7. 7. MAX Modern Assistance & Support Experience
  8. 8. SharePoint help viewer demo
  9. 9. Product Coordination MAX works with Product Management to document new features, Product Marketing Management for announcements and support for top issues.
  10. 10. SharePoint Modern Libaries demo
  11. 11. MAX Content Portfolio Managers, Content Developers, Engineers, Localization
  12. 12. SharePoint training demo
  13. 13. SharePoint IT Pro Content demo
  14. 14. SharePoint developer content demo
  15. 15. Poll How do you get help for custom SharePoint apps? ?
  16. 16. SharePoint use at MAX https://twitter.com/jeffteper
  17. 17. E-books Tips and Tricks
  18. 18. Send in Your SharePoint Tips!Email your tips to: SPTips@microsoft.com Email me directly: Resingnet-website@yahoo.com
  19. 19. Poll Can you imagine your ultimate help, training and support experience? ?
  20. 20. Reference Copy files from OneDrive for Business to a SharePoint Site • Announcing File Copy/Move for SharePoint Modern Document Libraries, network.office.com, August 2016 • Copy files and folders from OneDrive for Business to a SharePoint site, support.office.com, End User Switch the default experience for lists and libraries • Modern document libraries in SharePoint, blogs.office.com, June 2016 • Modern SharePoint lists are here – Including integration with Microsoft Flow and PowerApps, network.office.com, July 2016 • Switch the default experience for lists or document libraries from new or classic, support.office.com, Admin
  21. 21. Reference SharePoint 2016 • What's new in SharePoint Server 2016, support.office.com • New and improved features in SharePoint Server 2016, technet.microsoft.com • The Latest of Microsoft Office Developer Tools: Office Add-in Commands and SharePoint 2016 Support, blogs.msdn.com, April 2016 Future of SharePoint • The Future of SharePoint, blogs.office.com, May 2016 • SharePoint Server 2016—your foundation for the future, blogs.office.com, May 2016
  22. 22. Q&A The MAX team wants to hear from you. What are your SharePoint help and training content questions and needs? ?
  23. 23. Jackie Smith Jackie manages a set of SharePoint and OneDrive End-user content on support.office.com. She has worked in user assistance and content creation at Microsoft since 1999, and is a SharePoint fan, having used SharePoint for many projects. Denise Vangel Content portfolio manager focusing on cloud adoption and hybrid content for enterprise admins and IT Pros. Visit http://aka.ms/cloudarch for examples of our team's cloud architecture and enterprise solutions guidance. Pam Green IT Pro focused content portfolio manager. Pam spent several years as a PM in Microsoft IT creating and evangelizing managed metadata service solutions, including taxonomy, for Microsoft's corporate intranet environment.

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