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Disability Services Quality Management TheoryThomas D. McGheeApril 30, 2013SCHOOL OF ADVANCED STUDIESUNIVERSITY OF PHOENIX
Purpose Statement2Autism is a developmental disorder that appears in the first 3years of life, and affects the brains norm...
AgendaRegional Needs of the Autistic CommunitySupport Services RequirementsPennsylvania Non-Profit OrganizationsArea Suppo...
Agenda continuedItem 9 Continued DialogItem 104Follow-upItem 11 ConclusionManagement PhilosophyItem 8
Regional Needs of the Autistic Community5• Services• Social• Psychological• Educational• Family• Financial• Assistance wit...
Support Services Requirements6• Home Based Behavior Intervention Plans• Community Based Instruction• Evaluation of Placeme...
Available State Run Services7• Available services• Mental Health Developmental Services (MHDS) – designed toassist familie...
Desired State Run Services8• Desired services• Necessity of additional early detection and intervention services.Currently...
Pennsylvania Non-Profit Organizations9• Autism Awareness – http://www.theautismsite.com• Autism Speaks – http://www.autism...
Area Support Groups10• Autism support groups• Pocono Autism Society, Inc. - http://poconoautism.org/• Pocono Equestrian Ce...
Determination of Deficiencies11• Limited family based services• Local school systems are inadequate to support the needsof...
Management Philosophy12• Quality Management• Preferred management method for coordination and oversight ofdisability relat...
Continued Dialog13• Open line of communication between management andconsultant upon implementation of combined servicesFo...
14ConclusionOdom, Cox, and Brock (2013) indicate that disability relatedprograms would benefit greatly if principles of TQ...
References15Booth, M., Fralich, J., & Bowe, T. (2005). Home and Community Based Services:Quality management roles and resp...
References continued16Odom, S. L., Cox, A. W., & Brock, M. E. (2013). Implementation Science,Professional Development, and...
Questions?17
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Disability services quality management theory mc ghee

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Disability services quality management theory mc ghee

  1. 1. Disability Services Quality Management TheoryThomas D. McGheeApril 30, 2013SCHOOL OF ADVANCED STUDIESUNIVERSITY OF PHOENIX
  2. 2. Purpose Statement2Autism is a developmental disorder that appears in the first 3years of life, and affects the brains normal development ofsocial, cognitive, and communication skills. The current ratio ofdiagnosis is 1:88 children per the Community Report from theADDM (2012). Prevalence of the disorder has placed a strain onthe availability of social and psychological services for the autisticchild and their families in northeastern Pennsylvania.Insufficient services are available through state runagencies, which places the burden on non-profitorganizations. Coordination and qualitymanagement of services currently provided bystate and non-profits is an area, which shouldbe explored to enhance availability of services.
  3. 3. AgendaRegional Needs of the Autistic CommunitySupport Services RequirementsPennsylvania Non-Profit OrganizationsArea Support GroupsItem 1Available State Run ServicesItem 2Item 3Item 4Item 53Item 1Item 2Item 3Item 6Desired State Run ServicesServices provided by Pennsylvania Non-ProfitOrganizationsItem 7
  4. 4. Agenda continuedItem 9 Continued DialogItem 104Follow-upItem 11 ConclusionManagement PhilosophyItem 8
  5. 5. Regional Needs of the Autistic Community5• Services• Social• Psychological• Educational• Family• Financial• Assistance with out of pocket expensesassociated with raising the autistic child• Assistance in obtaining waiver
  6. 6. Support Services Requirements6• Home Based Behavior Intervention Plans• Community Based Instruction• Evaluation of Placement/Transition Planning
  7. 7. Available State Run Services7• Available services• Mental Health Developmental Services (MHDS) – designed toassist families in finding means of assistance for children with anIQ off 70 and below• Easter Seals assistance till three years of age if issues exist withthe development of speech and motor skills• Head start for low income families withautistic children with an IQ of 70 or below.Designed for use as a means to provideearly intervention
  8. 8. Desired State Run Services8• Desired services• Necessity of additional early detection and intervention services.Currently available services are minimal.• Elimination of gaps in social and educational services.• Provision to provide availability of developmentalpediatricians required to diagnose the existenceof autism in children• Provision for specialized schools and hiringof additional educators
  9. 9. Pennsylvania Non-Profit Organizations9• Autism Awareness – http://www.theautismsite.com• Autism Speaks – http://www.autismspeaks.org• Autism PDD Parent Group of Philadelphia• My Autism Team – http://www.myautismteam.com/• Pennsylvania Autism Society - http://www.nwpa-asa.org• The Autism Society of America (ASA) -http://www.autism-society.org/
  10. 10. Area Support Groups10• Autism support groups• Pocono Autism Society, Inc. - http://poconoautism.org/• Pocono Equestrian Center - http://www.poconoequestrian.org/• Autism Society of America (ASA) chapter• Asperger support groups• No Aspergers support groups are available withinthe tri-county area
  11. 11. Determination of Deficiencies11• Limited family based services• Local school systems are inadequate to support the needsof the autistic community• Lack of qualified educators• Lack of speech therapists• Lack of parental training programs
  12. 12. Management Philosophy12• Quality Management• Preferred management method for coordination and oversight ofdisability related services• Reduction of gaps through integration of service providers,groups, and agencies• State provision for specialized schools and hiring of additionaleducators• MHDS assistance and guidance• Implementation of family training programs• Combined services• Professional involvement with area support groups
  13. 13. Continued Dialog13• Open line of communication between management andconsultant upon implementation of combined servicesFollow-up• Evaluate effectiveness of implemented changes
  14. 14. 14ConclusionOdom, Cox, and Brock (2013) indicate that disability relatedprograms would benefit greatly if principles of TQM wereincorporated into management techniques currently in practice.Quality management of disability services is critical to ensure thatthe future of each child and young adult within the spectrum issecured.
  15. 15. References15Booth, M., Fralich, J., & Bowe, T. (2005). Home and Community Based Services:Quality management roles and responsibilities. Portland, ME: Edmund S.Muskie School of Public Service.Community Report From the Autism and DevelopmentalDisabilities Monitoring (ADDM) Network. (2012) (Vol. 61, pp. 1-10).Atlanta, GA: Centers for Disease Control and Prevention (CDC). Prevalenceof Autism Spectrum Disorders–Autism and Developmental DisabilitiesMonitoring Network.Fixsen, D., Blase, K., Metz, A., & Dyke, M. V. (2013). Statewide Implementationof Evidence-Based Programs. Exceptional Children, 79(2), 213-230.Foote, N. L. (2004). Challenges of Testing Autistic Patients. American Journal ofElectroneurodiagnostic Technology, 44(2), 103-107.
  16. 16. References continued16Odom, S. L., Cox, A. W., & Brock, M. E. (2013). Implementation Science,Professional Development, and Autism Spectrum Disorders. ExceptionalChildren, 79(2), 233-251.Pascale, C., & Marla, C. H. (2003). Balanced work system and participation inquality management: applications in the community. AI & Society, 17(2),97-113.
  17. 17. Questions?17

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