Access Blue “ Online Solutions for Employers”
<ul><li>Enrollment and member maintenance solutions </li></ul><ul><ul><li>eEnrollment </li></ul></ul><ul><li>Health and we...
eEnrollment Features Billing 11/01/09 <ul><li>New Hire Application Entry </li></ul><ul><li>Application Tracking </li></ul>...
eEnrollment <ul><li>User-friendly navigation </li></ul><ul><li>Type and tab functionality </li></ul><ul><li>“ One stop sho...
Member Enrollment (10/01/09) <ul><li>New Hire Application Entry </li></ul><ul><li>Application Tracking </li></ul><ul><li>A...
Member Maintenance (10/01/09) <ul><li>Changes to Employee Contracts </li></ul><ul><li>Terminations </li></ul><ul><li>Membe...
eBilling (11/01/09) <ul><li>View Invoice </li></ul><ul><li>Electronic Payment Option </li></ul><ul><li>Payment History </l...
Healthcare Advisor (Available to Employers and Members) <ul><li>Learn about health information </li></ul><ul><li>Estimate ...
Coverage Advisor (Available to Employers and Members) <ul><li>Customizable tool to help customers estimate their future he...
Leader Board e-newsletter <ul><li>Current and archived issues of our e-mail newsletter for employers. </li></ul>
Forms and Marketing Collaterals
eLearning <ul><li>Online training via eLearning </li></ul><ul><li>Online user manuals </li></ul>Training
eBusiness Service Desk <ul><li>The eBusiness Service Desk was developed to assist the  Employers  with their  AccessBlue t...
Access Blue “ Online Solutions for Your Employees”
<ul><li>Claim Information </li></ul><ul><ul><li>Review Claims </li></ul></ul><ul><ul><li>Claims-based Health Records </li>...
Review Claims <ul><li>Searchable claims data </li></ul><ul><li>Detailed claim information </li></ul><ul><ul><li>Member </l...
Create a Blue Health Record (claims-based health record) <ul><li>Reports by member </li></ul><ul><li>Reports by type of se...
Personal Health Record (PHR) <ul><li>Enter and track your own lifelong health information such as symptoms, medications, d...
Personal Health Assessment (PHA) <ul><li>Learn your risks, use interactive tools and plan for a lifetime of good health.  ...
Wellness Discounts <ul><li>Health & wellness resources </li></ul><ul><li>Family care resources </li></ul><ul><li>Financial...
Member Self Service (only available if employer participates) <ul><li>Change address </li></ul><ul><li>Order ID cards </li...
Access Blue Register  TODAY !
www.bcbsla.com
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Blue Cross Blue Shield of Louisiana Access Blue Presentation

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Kellie Barbier is a trainer for the Marketing division of Blue Cross and Blue Shield of Louisiana, specializing in online services training. She has been with Blue Cross since 1987 and has served as a trainer for the last 11 years.

Kellie explains how to navigate through Access Blue, Blue Cross’s employer web page – including a number of NEW features rolling out in October and November of this year (Member Enrollment, Member Maintenance, and eBilling). She discuss the importance Louisiana 2 Step Wellness Program and other value adds Blue Cross has to offer.

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Blue Cross Blue Shield of Louisiana Access Blue Presentation

  1. 1. Access Blue “ Online Solutions for Employers”
  2. 2. <ul><li>Enrollment and member maintenance solutions </li></ul><ul><ul><li>eEnrollment </li></ul></ul><ul><li>Health and wellness tools </li></ul><ul><ul><li>Healthcare Advisor </li></ul></ul><ul><ul><li>Coverage Advisor </li></ul></ul><ul><li>Updates and information </li></ul><ul><ul><li>Leader Board e-newsletter </li></ul></ul><ul><li>Forms and brochures </li></ul><ul><ul><li>Forms for Employers </li></ul></ul><ul><ul><li>Marketing Materials Collateral Library </li></ul></ul><ul><li>Online training and resources </li></ul><ul><ul><li>eLearning </li></ul></ul>
  3. 3. eEnrollment Features Billing 11/01/09 <ul><li>New Hire Application Entry </li></ul><ul><li>Application Tracking </li></ul><ul><li>Auto-Upload </li></ul><ul><li>Changes to Employee Contracts </li></ul><ul><li>Terminations </li></ul><ul><li>Membership Material Requests </li></ul><ul><li>Employee Entered Option </li></ul><ul><li>View Invoice </li></ul><ul><li>Electronic Payment Option </li></ul><ul><li>Payment History </li></ul>Member Maintenance (10/01/09) Member Enrollment (10/01/09)
  4. 4. eEnrollment <ul><li>User-friendly navigation </li></ul><ul><li>Type and tab functionality </li></ul><ul><li>“ One stop shop” for </li></ul><ul><li>employers </li></ul><ul><li>Access options </li></ul>
  5. 5. Member Enrollment (10/01/09) <ul><li>New Hire Application Entry </li></ul><ul><li>Application Tracking </li></ul><ul><li>Auto-Upload </li></ul>Member Enrollment (10/01/09)
  6. 6. Member Maintenance (10/01/09) <ul><li>Changes to Employee Contracts </li></ul><ul><li>Terminations </li></ul><ul><li>Membership Material Requests </li></ul><ul><li>Employee Entered Option </li></ul>Member Maintenance (10/01/09)
  7. 7. eBilling (11/01/09) <ul><li>View Invoice </li></ul><ul><li>Electronic Payment Option </li></ul><ul><li>Payment History </li></ul>eBilling (11/01/09)
  8. 8. Healthcare Advisor (Available to Employers and Members) <ul><li>Learn about health information </li></ul><ul><li>Estimate the cost of services </li></ul><ul><li>Find & compare hospitals </li></ul>
  9. 9. Coverage Advisor (Available to Employers and Members) <ul><li>Customizable tool to help customers estimate their future health care costs. </li></ul>
  10. 10. Leader Board e-newsletter <ul><li>Current and archived issues of our e-mail newsletter for employers. </li></ul>
  11. 11. Forms and Marketing Collaterals
  12. 12. eLearning <ul><li>Online training via eLearning </li></ul><ul><li>Online user manuals </li></ul>Training
  13. 13. eBusiness Service Desk <ul><li>The eBusiness Service Desk was developed to assist the Employers with their AccessBlue technical and “user assist” questions such as: </li></ul><ul><ul><li>error messages </li></ul></ul><ul><ul><li>AccessBlue password and/or login assistance </li></ul></ul><ul><ul><li>online enrollment technical issues </li></ul></ul>
  14. 14. Access Blue “ Online Solutions for Your Employees”
  15. 15. <ul><li>Claim Information </li></ul><ul><ul><li>Review Claims </li></ul></ul><ul><ul><li>Claims-based Health Records </li></ul></ul><ul><li>Health and Wellness </li></ul><ul><ul><li>Personal Health Record (PHR) </li></ul></ul><ul><ul><li>Personal Health Assessment (PHA) </li></ul></ul><ul><ul><li>Wellness Discounts </li></ul></ul><ul><ul><li>Healthcare Advisor </li></ul></ul><ul><li>Self-service </li></ul><ul><ul><li>Member Self-Service (if employer participates) </li></ul></ul>
  16. 16. Review Claims <ul><li>Searchable claims data </li></ul><ul><li>Detailed claim information </li></ul><ul><ul><li>Member </li></ul></ul><ul><ul><li>Date of service </li></ul></ul><ul><ul><li>Provider </li></ul></ul><ul><ul><li>Totals </li></ul></ul><ul><ul><li>Status </li></ul></ul>
  17. 17. Create a Blue Health Record (claims-based health record) <ul><li>Reports by member </li></ul><ul><li>Reports by type of service </li></ul><ul><li>Detailed information </li></ul>
  18. 18. Personal Health Record (PHR) <ul><li>Enter and track your own lifelong health information such as symptoms, medications, diagnoses, test results and allergies. </li></ul>
  19. 19. Personal Health Assessment (PHA) <ul><li>Learn your risks, use interactive tools and plan for a lifetime of good health. </li></ul>
  20. 20. Wellness Discounts <ul><li>Health & wellness resources </li></ul><ul><li>Family care resources </li></ul><ul><li>Financial planning </li></ul><ul><li>Healthy travel </li></ul>
  21. 21. Member Self Service (only available if employer participates) <ul><li>Change address </li></ul><ul><li>Order ID cards </li></ul><ul><li>Update information </li></ul>Member Self-service
  22. 22. Access Blue Register TODAY !
  23. 23. www.bcbsla.com
  24. 24. Questions

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