When the lights go out: Crisis Communications and Social Media

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When the lights go out: Crisis Communications and Social Media

  1. 1. WHEN THELIGHTS GO OUTCRISIS COMMUNICATIONS AND SOCIAL MEDIATom Cochrane@tomcochrane#PSEWEB – June 24, 2013
  2. 2. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  3. 3. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  4. 4. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  5. 5. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  6. 6. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  7. 7. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  8. 8. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  9. 9. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  10. 10. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  11. 11. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  12. 12. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  13. 13. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  14. 14. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  15. 15. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  16. 16. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  17. 17. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  18. 18. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  19. 19. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  20. 20. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  21. 21. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  22. 22. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Integrating social media into your crisiscommunications plan.
  23. 23. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Decide who is responsible for social mediain a crisis situation.
  24. 24. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Integrate that person into the crisiscommunications plan.
  25. 25. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  26. 26. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Post messaging on social media channels.
  27. 27. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Monitor and respond.
  28. 28. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Provide updates when available.
  29. 29. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  30. 30. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  31. 31. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  32. 32. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013
  33. 33. #PSEWEB 2013 Tom Cochrane // @tomcochrane June 24, 2013Thank you.@tomcochranetom@cornerbrooker.com

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