Twitter is here to stay and is quickly redefining how your customers and stakeholders interact online. How can you leverage the power of this microblogging platform to improve customer service, manage IT crises and build your brand?
In this interactive Lunch+Learn Webinar, you'll get a step-by-step breakdown of how the Twitter service works and how to get started using it. Moreover, you'll be able to engage with industry experts on best practices, case studies and pitfalls to avoid.
Attend this one-hour Webinar to learn:
* The Twitter basics and relevant software tools to drive a corporate Twitter strategy
Guidelines for creating Twitter policies, and the consequences if you don't.
* the case of Fake Stephen Conroy
* How to support customers in 140 characters or less: the experiences of Macquarie Telecom and Net Registry
* And more...