Successfully reported this slideshow.

Sustained IT Governance: Bridging The Gap Between IT and Business

636 views

Published on

Overview of establishing sustainable governance procedures and their respective processes

Published in: Business, Technology
  • Be the first to comment

  • Be the first to like this

Sustained IT Governance: Bridging The Gap Between IT and Business

  1. 1. Bridging the Gap<br />Between <br />Corporate Business and IT<br />“If you can’t describe what you are doing as a process, you don’t know what you are doing.” -Deming<br />
  2. 2. Purpose<br />Discuss the overall process of establishing sustainable governance procedures and their respective processes<br />
  3. 3. Objective<br />Leverage information to establish and drive overall sustainable governance, bridging the gaps between the business and IT silos<br />
  4. 4. Governance Defined <br /><ul><li> Leadership and organizational framework
  5. 5. IT sustains organizational strategic objectives</li></li></ul><li>Briefing Baseline<br />
  6. 6. Where We Rank as a Country<br />The GMI research template is divided into six broad categories of analysis, including:<br /><ul><li> Board Accountability
  7. 7. Financial Disclosure and Internal Controls
  8. 8. Shareholder Rights
  9. 9. Corporate Behavior</li></ul># 5<br />GovernanceMetrics International, Sep 2007 <br />
  10. 10. ARE YOU HERE?<br />BEST POSSIBLE STATE<br />DESIRED STATE<br />?<br />X<br />Level 4 Managed<br />Level 1<br />Ad Hoc<br />Level 5<br />Streamlining<br />Where Are You? Where Do You Want To Be?<br />
  11. 11. Let’s Look at the Solution<br />“Every problem has in it the seeds of its own solution.” –Norman Vincent Peale<br />
  12. 12. Strategic Overview<br />
  13. 13. Building the Fundamental Framework<br />
  14. 14. Enterprise Level Governance<br />
  15. 15. Program Level Governance<br />
  16. 16. Approaches to Building the Process<br /> Cultural and Formal<br />
  17. 17. Establishing Cultural Governance<br /><ul><li> Commitment and energy demonstrated by leaders
  18. 18. Generate / support employee engagement
  19. 19. Build sustainability objectives into job descriptions and </li></ul> evaluation processes<br /><ul><li> Answer specific Top-Down questions
  20. 20. Answer Bottom-Up question: Why should I care?</li></li></ul><li>Establishing Formal Governance<br /><ul><li> Gain Buy-In from Executive Leadership
  21. 21. Get the right people in the right place
  22. 22. Baseline current procedures and processes
  23. 23. Establish a road map</li></li></ul><li>Governance Road Map<br />Trade tools include:<br /><ul><li>COBIT
  24. 24. PMI
  25. 25. Six Sigma
  26. 26. ITIL</li></li></ul><li>Metrics<br />“You can't manage what you don't measure.” –Morris Cohen<br />
  27. 27. Tracking Enterprise Success<br />
  28. 28. Tracking IT Program Success<br />
  29. 29. Benefits of Sustained Approach<br /><ul><li> Gain insight into IT / Enterprise business relationship
  30. 30. Assess specific IT processes
  31. 31. Leverage control objectives to measure success
  32. 32. Preparation for audits</li></li></ul><li>Risks<br /><ul><li> Lack of management and/or leadership support
  33. 33. Not involving the right people at all levels
  34. 34. Being overly ambitious
  35. 35. Implementing business process improvements w/o IT
  36. 36. Decisions made w/o proper intelligence</li></li></ul><li>Real World Successes 2005-2007<br /><ul><li> Blackboard, Inc (Education)
  37. 37. Harley Davidson (Commercial / Consumer)
  38. 38. Department of Defense (Government)</li></li></ul><li>What We Covered<br /><ul><li> Objective: information for sustainable governance
  39. 39. Identified the solution (COBIT, ITIL, etc.)
  40. 40. Framework: Enterprise and Program Levels
  41. 41. Culturaland Formal Governances
  42. 42. Benefits: portfolio insight, measure success, and preparation for audits
  43. 43. Risks: Lack of buy-in and wrong people/roles
  44. 44. Examples of real world successes</li></li></ul><li>Questions and Answers<br />
  45. 45. For More Information<br />Shane Molinari, PMP<br />Molinari Technical Solutions, LLC<br />shanem@mts-llc.org<br />(850) 625-2491<br />
  46. 46. References<br /><ul><li> Benbow, D. (2005). The Certified Six Sigma Black Belt Handbook. ASQ
  47. 47. Collins, J. (2001). Good to Great. HarperCollins
  48. 48. Defense Technical Information Center (DTIC) (www.dtic.mil)
  49. 49. Forbes Magazine (www.forbes.com )
  50. 50. Governance Metrics International (www.gmiratings.com)
  51. 51. Information Systems Audit and Control Association (www.isaca.org )
  52. 52. IT Governance Institute (www.itgi.org )
  53. 53. IT Infrastructure Library Version 3 (www.best-management-practice.com)
  54. 54. Palmer, R. (2005). IT Service Management Foundations. Gulf Stream Press
  55. 55. Project Management Institute. (2004). Project Management Body of Knowledge
  56. 56. University of Pennsylvania (www.wharton.upenn.edu)</li>

×