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May 2010 lunch and learn on legal technology

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Presentation gven by Total Networks to Arizona legal community at lunch on May 19 hosted at Ruth's Chris Steakhouse

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May 2010 lunch and learn on legal technology

  1. 1. Arizona’s Legal Technology<br />May 19, 2010<br />
  2. 2. Introductions<br />
  3. 3. Founded in 1986 to provide document management to legal industry<br />Provides IT support to law firms of all sizes<br />Support Assist<br />Total Support<br />Document Management Support<br />Services also include:<br />Business phone systems<br />Backup Disaster Recovery<br />About Total Networks<br />
  4. 4. What technology tools are Arizona’s law firms using?<br />Total Networks sent survey to Arizona law firms<br />
  5. 5. Software Comparison<br />Litigation Support<br />Practice Management<br />
  6. 6. Software Comparison<br />Document Management<br />Research<br />
  7. 7. “iManageis the absolute best document management program there is for organizing each client's directory, providing document numbers, and all of the other features the program offers.”<br />“Omegais a great system because it is so all-inclusive.”<br />“ProLawis a very comprehensive system and easy to use.”<br />“The CaseMap Suite works well for attorneys - flexible. It has great technical support, and they continue to improve the software's features regularly.”<br />“Amicus: Easy use interface; good at calendaring and docketing.”<br />“Timeslipsis a solid billing and time keeping program.”<br />“TABS: The case management/calendaring portion works well.”<br />What Works Well<br />
  8. 8. “TrialDirector: not particularly intuitive”<br />“TrialWorks: We don't like at all”<br />“Summation has poor technical support, and they're over-priced”<br />“Equitrac is extremely over-priced & is extremely slow”<br />“Making double entries between Timeslips and Quickbooks is a recipe for error and a time killer”<br />“redundant to enter things between Amicus, TimeSlips and QuickBooks”<br />What Isn’t Working Well<br />
  9. 9. iManage WorkSite<br />Pros <br />Cons<br />iManage is highly customizable and can be tailored to meet the unique needs of almost any firm<br />“Great to create paperless office”<br />Most used document management software in the legal industry<br />Superior functionality<br />Software cost and hardware requirements may make it cost-prohibitive for the smallest firms<br />The multitude of ways that things can be done in iManage make user training and follow-up a must. If users are left to figure it out on their own, they may discover a difficult way to do something that would otherwise be very simple<br />
  10. 10. PC Law<br />Pros<br />Cons<br />“Easy to use”<br />“Easy to manage”<br />“Very stable”<br />Compliments Time Matters<br />Very limited case management<br />Does not scale well for very large firms<br />User interface is dated<br />
  11. 11. Omega<br />Pros<br />Cons<br />“Omega is a great system because it is so all-inclusive: billing, timekeeping, docket, client matter control.”<br />“Functions well”<br />Good local support<br />“No globalization, too many steps to perform simple tasks/functions”<br />“Troublesome, and does not seem to gather feedback from their customers”<br />“Does not highlight the target word when performing spell check, so you have to read the entire entry to find the selected word and context”<br />“Omega is not user friendly, limited information allowed on file labels”<br />“outdated”<br />
  12. 12. ProLaw<br />Pros<br />Cons<br />“Comprehensive system and easy to use”<br />“An integrated software for both front and back office and has docketing modules for IP Firms”<br />“Auto allocation of fee income into o/a and w/a profit centers”<br />“Integrates with Westlaw for billing purposes”<br />Integrates with iManage<br />“No preset report for cash receipts by billing attorney”<br />“Incompatible with WordPerfect”<br />User interface requires a learning curve<br />Migration from Sybase to SQL server can be expensive<br />
  13. 13. Westlaw<br />Pros<br />Cons<br />“Integrates well with ProLaw”<br />“Very user friendly and you are able to contact them with questions and received a quick and helpful response.”<br />“Expensive”<br />
  14. 14. TABS<br />Pros<br />Cons<br />“The case management/calendar-ing portion works well”<br />Simple network deployment; requires minimal time to set up on work stations<br />“The accounting portion of TABS is really bad. Becomes very cumbersome when needing locations/departments”<br />
  15. 15. Time Matters<br />Pros<br />Cons<br />Integrates relationships of contacts, documents, matters<br />Docketing feature-rich<br />Integrates well with iManage<br />Total Networks is certified<br />Older versions don’t integrate well with mobile devices<br />Multitude of features requires guidance during system implementation<br />Customization not always implemented<br />
  16. 16. How to Create a Paperless Office<br />Kevin Newell, Hymson Goldstein & Pantiliat<br />
  17. 17. Eliminate all those file cabinets!<br />Go from this…<br />…To this!<br />
  18. 18. Document Management Solutions<br />
  19. 19. Other Network Solutions<br />Total Networks<br />
  20. 20. Tapeless Backup<br />
  21. 21. Total Networks is Platinum reseller of Fonality – Big business phone system for small business price<br />HUD (Heads Up Display) – powerful application that connects your phone, your desktop, and your organization in one easy-to-use interface<br />Business Phone Systems<br />
  22. 22. Questions or Comments?<br />Thank you for joining us today!<br />
  23. 23. Schedule an appointment with our Sales Team today and we will provide 2 free hours of support – a $300 value<br />Special Offer Today Only<br />

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