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TMA Solutions


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TMA - a leading software outsourcing company in Vietnam ( )

`14 years of experience in software outsourcing
`Engineering team exceeds 1,200 people
`Clients includes world leading companies from 20+ countries
`11 offices (6 in Vietnam and 5 overseas)
`CMMi Level 5, TL 9000 and ISO 9001:2000

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TMA Solutions

  1. 1. LEADING SOFTWARE COMPANY IN VIETNAMYour Quality Partner for Software Solutions 1
  2. 2. Contents  TMA Overview  Technical Competencies  Why TMA?  Appendices 2
  3. 3. TMA Overview Leading software company in Vietnam  Currently 1,200+ engineers  Clients include world leading companies: Avaya, Alcatel-Lucent, Ericsson, Genband, Siemens, Amdocs, Nortel, NTT, NEC, Toshiba, Andrew, IBM, Oracle, Flextronics, Juniper Networks, Shoretel, GBST, FCS, Brightstar 15+ years experience in R&D software outsourcing  Telecom & Networking  Business & Mobile applications Clients from 20+ countries  Overseas offices: Canada, USA, Europe, Japan, Australia 3
  4. 4. Service Offerings Software Development Software Testing • Full-cycle development • Test solution, planning and design • Implementation • Test execution and reporting • Maintenance and supporting • Full product verification support • Application porting Professional Services • User training and deployment • Production support (24/7, On-call, Onsite) • Troubleshooting, patching and hot fixes 4
  5. 5. Our People Hire only top 5% of candidates 90% B.Sc, 10% M.Sc/PhD •US 40% have overseas experience •Canada All engineers can speak English •Ireland •France •Japan •India •Australia •Singapore Overseas •Denmark experience 40% •Turkey •Brazil •China •Hong Kong •Korea •Malaysia •Indonesia •Philippine 5
  6. 6. Technical Competencies Core and Enterprise networks Telecommunications o VoIP & Networking o Wireless o Network Management Finance, Retail, Healthcare, E-commerce Business o C#, VB.Net, Java, C/C++, PHP, Ruby, Perl o SharePoint, Alfresco, Vignette Applications o Crystal Report, Jasper Report o SQL Server, Oracle, MySQL, PostgreSQL Enterprise and Consumer products Mobile o iOS, Android, Windows Phone, Applications Windows 8, Blackberry, Symbian, HTML5 6
  7. 7. Sample Telecom Projects Service Edge Router/GGSN  Blade Servers Mobile Centrex  Security Router IVR  Firewall Contact Center  Network Management Soft phone development  Access Management Dual-mode Mobile Phone  Lab Manager Carrier VoIP and Applications  Enterprise Communication Systems 7
  8. 8. Sample Business Applications Retail Management  Web Store Bid Management  Online Fax Web-based Marketing Solutions  Timesheet Web-based Business Tools  Event Notification Financial Analyst Tool  ECM and Collaboration System BI Financial Reporting  Commodity Handling Solutions Survey  Messaging Server Yellow Pages  Electronic Health Record Hotel Management  Human Resource Management 8
  9. 9. Sample Mobile Applications Mobile Catalogue  Mobile Furniture  Soft Phone Mobile Media  3D apps  Roaming Apps Visual Yellow Pages  Mobile Traffic  Mobile QoS Dual Mode Phone  Mobile Conference  Hotel Apps Mobile Survey  Location Finder  Retail Apps Mobile Self Services  E-Book & Magazine Reader  Work Site Auditing Tool Auto SMS  Mobile Directory  Mobile Messaging Secure SMS  Sale Analysis Tool  Task Manager Auto Voice  Insurance Quotation Tool  Mobile Backup & Security 9
  10. 10. Why TMA? Track records  Completed successfully many projects for world leading companies: Avaya, Alcatel-Lucent, Genband, Siemens, Amdocs, Nortel, IBM, Flextronics, NTT, NEC, Toshiba, Shoretel, FCS 15+ years of experience in providing software services  Wide-range of technologies  Large and complex projects Leverage TMA’s experience and brand name in attracting and retaining talent  University interaction program with 20+ universities  Guarantee < 10% attrition Ability to scale  Human resources and infrastructure Well-established quality process  Based on CMMI Level 5, TL 9000, ISO 9001:2000  Meet stringent requirements from leading companies 10
  11. 11. Appendices  Technical Skill Set  Cloud Migration Services  Quality Process  Project Management Tools  Security & IP Protection 11
  12. 12. Technical Skill Set Domain Sub-domain Skills VoIP, NGN, IMS, MPLS, GSM, UMTS, GPRS, CDMA, ISDN, PSTN, VRRP, SIP, Technologies SNMP, 802.11-WiFi, 802.16-WiMax Signaling & Protocols SIP, H.323, H.248/MEGACO, SS7/CCS7, Codecs, ISDN Network Management SNMP, OSS/BSS, Oracle, FTP, SFTP, ISAM, SOAP, XML Telecom/Networking IMS Core, SIP, RTP, RTSP, HTTP, SSH, DHCP, SNMP, Unified Applications/Services Communication,Contact Center,Audio Voice Services Layer3 Protocols/Routing ICMP, BGP, ISIS, MPLS, OSPF Layer2 Protocols 1483 Bridge Group, ARP, STP, L2TP, PPP Infrastructure/Security ATM, TCP/IP, LAN/VLAN, NGN, MPLS, IPv6, IPSec, SSH Platforms iOS, Android, Symbian, Blackberry, Windows Phone, Windows 8 Mobile WML/xHTML, HTML5, SMS, OTA SMS, GPS/LBS, 3D/OpenGL, AR, QR Code, Technologies Camera, Streaming, Softphone, Call control OS Platforms VxWorks, Linux/Real-time Linux, Android Embedded Device Drivers & Firmware Infrared, Line Module, IO driver, USB, Sound, Keyboard, LCD Programming Languages C/C++, Java, Perl, TCL/TK, Assembly, Unix Shell Script Java Java, JavaScript, J2SE, J2EE, JSF, JMS, JavaMail C/C++ C/C++, MFCCustom Applications Microsoft C#, ASP/ASP.NET, VB.NET, VB, SharePoint Other Languages PHP, Perl, Python, Ruby on Rails Database Database Microsoft SQL Server, Oracle, MySQL, PostgreSQL Java J2EE, J2SE, J2ME(JSP/Servlets, AJAX, JMS, RMI,JavaMail) Microsoft ASP, .NET(ASP.NET, VB.NET, C#, ADO.NET) Web Technologies Other Languages PHP, Perl, Python, Ruby on Rails Technologies HTML/DHTML, XHTML, XML, ActiveX, COM/DCOM, SOAP Technologies Java, PHP, Perl, Python, Ruby on Rails, Apache, Linux Open Source Solutions osCommerce, Alfresco, SugarCRM, Bugzilla, Redmine Data-driven automation scripts, GUI-independent scripts, Language-independent Script TechniquesProduct Verification & scripts Validation Tracking Tools TCAT, Quality Centers, Clarify, Remedy, Team Track GUI/CLI Test Tools WinRunner, SILK, QA Run, Robot Test, TCL/TK, Perl, Java 12
  13. 13. Cloud Migration Services SaaS implementation: implement a SaaS solution or transition a current application to a SaaS model Application development based on Cloud: build and maintain a custom application by using cloud delivery platforms such as Azure,, Amazon, Google AppEngine, etc. Porting application to Cloud: port current applications to new platforms 13
  14. 14. Quality Process Certified by international quality standards  CMMI-Level 5  ISO 9001:2000  TL 9000 Integrating different methodologies:  RUP/Iteration, Agile/SCRUM, XP Dedicated Quality Assurance team for all projects  To make sure all engineers follow process consistently Regular reporting of productivity and quality metrics to clients  To demonstrate performance and quality improvements Weekly Review Monthly Review Milestone Review Task status Overall status Status Schedule deviation Accomplishment Achievement Effort deviation Milestones Best practices and Productivity Metrics lessons learnt Quality Risks, issues & actions Risks, issues & actions Process application Staffing Training Improvement 14
  15. 15. Project Management Tools Task My Timesheet Management CR Tracking Online Review SCRUM PM Risk (Agile) Management Project Management Tool Test Manger MA Tracking Report System Chat Catcher Import WIKI Others News Checklist Forum RTM File Management Project Reports Document Management Repository (Integrated with SVN) 15
  16. 16. Security & IP ProtectionPhysical Security Human Resources & Organization24/7 security guards Mandatory security training for all new hires24/7 power supply NDA agreement signed by all staffMagnetic ID card authentication Dedicated security groupCCTV Security prime in each project/groupNetwork Security Data SecuritySecured, separate subnet for each No storage media or camera allowedclient File transfer outside the company not permittedVPN available between TMA and Firewall system and log checkingclientFirewall with integrated IPS(Intrusion Protection System) Backup/RecoveryAnti-virus software for all Business Continuity Plan (BCP) for the wholecomputers company and Operational Continuity Plans (OCP)Virus screening of all incoming & for each projectoutgoing emails Data backup plan for each projectAll software are scanned for virus Backup tapes stored on-site & off-site in securebefore delivery and safe (water proof, fire proof) cabinets 16
  17. 17. For more information, please contact:Business DevelopmentEmail: +84-839-903-848, ext 5476Mobile: +84-908-676-212North America number: +1 909-297-8899Australia number: +61 414 734 17