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Top 5 Tips for Creating a High Performing Team

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Based on the results of our research with High Performing Teams we have identified the key drivers of High Performance.

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Top 5 Tips for Creating a High Performing Team

  1. 1. TLC SOLUTIONS HIGH PERFORMINGELITE TEAMS (HPET) QUESTIONNAIRE VALIDATION RESULTSDeveloped by Greg BayneDirector / Leadership Capability ConsultantTotal Leader and Coach Solutions High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  2. 2. Context for the development of the HPET Questionnaire TLC HPET QUESTIONNAIRE VALIDATION STUDY 1. We are fascinated and passionate about teams attaining a sustainable high performing state. 2. We are passionate about seeking new ways of looking at challenges and seek to develop new thinking and innovative models and frameworks. 3. We believed that we could develop a new framework for understanding, diagnosing and assisting teams with a vehicle for attaining a high performing state. 4. We went about developing a High Performing Elite Teams (HPET) framework based on an analysis of the last ten years of research into high performing teams. 5. Finally, once we had developed the model, we developed a diagnostic tool to assess the high performing state of teams – the TLC HPET Questionnaire. High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  3. 3. TLC Solutions High Performance Team Model FOUR LEVELS OF HIGH TEAM PERFORMANCE INTERVENTIONS Cognitive Clarity & Shared Sense of Why & How Purpose IV III Intra-Personal Inter-Personal II I Awareness Skills & Knowledge Mindful Deliberate Practice Calm & Behaviours Self- Confident & directed Collaborative Emotive High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  4. 4. TLC SOLUTIONS HPET FRAMEWORKQ1: Clarity & Sense of Purpose Clarity of Accountability, Responsibility & Clarity of Personal Q1 Level of Authority Purpose Clarity of Job Role High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  5. 5. Q2: Calm & Self-Directed TLC SOLUTIONS HPET FRAMEWORK Presence: Self-aware: Displays the able to Q2 appropriate verbalise emotion & strengths and passion weaknesses Proactive: constantly seeking opportunities to improve High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  6. 6. Q3: Shared Why & How TLC SOLUTIONS HPET FRAMEWORK Shared Purpose & Agreed and Q3 Common Goal Shared Way of Working Agreed Measures of Success High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  7. 7. Q4: Confident & Collaborative TLC SOLUTIONS HPET FRAMEWORK Trust: High levels of Rigorous Debate: trust demonstrated by Willingness and Q4 sharing of knowledge ability to engage in and stories rigorous debate Effective Conflict Resolution: High task conflict & low relationship conflict High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  8. 8. TLC Solutions High Performance Team Model FOUR LEVELS OF HIGH TEAM PERFORMANCE INTERVENTIONS Cognitive Clarity & Shared Sense of Why & How Purpose IV III Intra-Personal Inter-Personal II I Awareness Skills & Knowledge Mindful Deliberate Practice Calm & Behaviours Self- Confident & directed Collaborative Emotive High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  9. 9. Top Ten Items in High Performing Elite Teams TLC HPET QUESTIONNAIRE VALIDATION RESULTS TLC Solutions HPET Research TOP TEN ITEMS OF THE HIGH PERFORMING TEAMS Score % Quad I am passionate about the work that I do 4.31 86% Q1 I am competent and capable in my current role 4.25 85% Q1 Team members are flexible and willing to work with others 4.25 85% Q2 The team appreciate and tap into each others different approaches, 4.19 84% Q2 skills and experiences There is a strong and shared belief in the strength of the team 4.14 83% Q3 There is a high level of trust within the team 4.11 82% Q4 The team members are proactive and seek solutions rather than focus 4.08 82% Q2 on the problem The team members have a high level of confidence and self - belief 4.06 81% Q2 Collaboration (Seek to understand first and then negotiate) 4.03 81% BEHAVIOUR Pro-activity (Willingness to tackle issues rather than reacting) 4.03 81% BEHAVIOUR My current role fits well with my personal career goals 4.01 80% Q1 High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  10. 10. Motivators in High Performing Elite Teams Drivers TLC HPET QUESTIONNAIRE VALIDATION RESULTS TLC HPET Research – Motivation HPET Item Quad My current role fits well with my personal career goals 0.78 Q1 I am passionate about the work that I do 0.67 Q1 The team members all display the appropriate emotions in all situations 0.59 Q2 Communication in the team environment is constructive 0.61 Q2 The team proactively seek continuous improvement by regularly questioning 0.61 Q3 how they are working The team appreciate and tap into each others different approaches, skills and 0.55 Q4 experiences Constructive feedback (Both positive and negative feedback delivered well) 0.59 Continuous improvement (A commitment to weekly/regular CI discussions) 0.63 Quad1 (/50) – Clarity & Sense of Purpose 0.61 Quad2 (/50) – Calm & Self-Directed 0.47 Quad3 (/50) – Shared Why & How 0.39 Quad4 (/50) – Confident & Collaborative 0.55 Quad total (/200) 0.57 High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  11. 11. Drivers HPET Performing EliteHPET Drivers TLC of High Research – Teams TLC HPET QUESTIONNAIRE VALIDATION RESULTS Most Significant Drivers of the Overall HPET Score Quadrant The accountabilities and responsibilities of my role are very 0.76 Q1 clear Communication in the team environment is constructive 0.76 Q2 Team members are given permission and feel comfortable holding each other accountable to the agreed way of 0.81 Q3 working The team appreciate and tap into each others different 0.77 Q4 approaches, skills and experiences Conflict in the team is resolved effectively and in a timely 0.76 Q4 manner Quad1 (/50) – Clarity & Sense of Purpose 0.88 Quad2 (/50) – Calm & Self-Directed 0.89 Quad3 (/50) – Shared Why & How 0.92 Quad4 (/50) – Confident & Collaborative 0.88 High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  12. 12. Key Messages TLC HPET QUESTIONNAIRE VALIDATION RESULTS 1. Age, years in the team & years in the profession have no significant impact on the performance of the team, but have a small impact on competence (as would be expected). 2. Clarity around accountabilities and responsibilities is significantly correlated with Q1, Q2, Q3 and the overall HPET score. 3. [Team members are given permission and feel comfortable holding each other accountable to the agreed way of working] most highly correlated with the overall HPET score 4. To achieve a High Performing Team, you need to take care of all four Quadrants 5. Effective conflict resolution is CRITICAL!! High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  13. 13. TLC Solutions High Performance Team Model FOUR LEVELS OF HIGH TEAM PERFORMANCE INTERVENTIONS Cognitive Clarity & Shared Sense of Why & How Purpose IV III Intra-Personal Inter-Personal II I Awareness Skills & Knowledge Mindful Deliberate Practice Calm & Behaviours Self- Confident & directed Collaborative Emotive High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  14. 14. TLC SOLUTIONS HPET FRAMEWORKQ1: Clarity & Sense of Purpose Clarity of Accountability, Responsibility & Clarity of Personal Q1 Level of Authority Purpose Clarity of Job Role High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  15. 15. Accountability & LevelLevel of Authority Accountability & of Authority TLC SOLUTIONS HPET FRAMEWORK Held Level of Authority Manager Accountable Delegated Supervisor SupervisorResponsibilities Delegated Employee Employee Employee Tasks High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  16. 16. RAPID TLC SOLUTIONS HPET FRAMEWORK R • Recommend A • Approve/Agree • Perform Only One ‘D’ P I • Inform/Input D • Decide Q: Who holds the ‘D’ OR What ‘D’ do you hold? High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  17. 17. Q2: Calm & Self-Directed TLC SOLUTIONS HPET FRAMEWORK Presence: Self-aware: Displays the able to Q2 appropriate verbalise emotion & strengths and passion weaknesses Proactive: constantly seeking opportunities to improve High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  18. 18. Q3: Shared Why & How TLC SOLUTIONS HPET FRAMEWORK Shared Purpose & Agreed and Q3 Common Goal Shared Way of Working Agreed Measures of Success High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  19. 19. Q4: Confident & Collaborative TLC SOLUTIONS HPET FRAMEWORK Trust: High levels of Rigorous Debate: trust demonstrated by Willingness and Q4 sharing of knowledge ability to engage in and stories rigorous debate Effective Conflict Resolution: High task conflict & low relationship conflict High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  20. 20. TLC Solutions High Performance Team Model FOUR LEVELS OF HIGH TEAM PERFORMANCE INTERVENTIONS Cognitive Clarity & Shared Sense of Why & How Purpose IV III Intra-Personal Inter-Personal II I Awareness Skills & Knowledge Mindful Deliberate Practice Calm & Behaviours Self- Confident & directed Collaborative Emotive High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  21. 21. Most Importantly TLC HPET QUESTIONNAIRE VALIDATION RESULTS1. Motivate: Give your team members a reason to work together2. Inspire: Provide a shared and agreed vision3. Collaborate: Work together to develop a shared way of working4. Innovate and Decide: Challenge status quo, challenge each other, and facilitate creative tension to develop outstanding decisions High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012
  22. 22. Implement a High Performing Team Project WHAT NEXT? Is your team high performing? Gregory Bayne Director / Leadership Capability Consultant Total Leader & Coach Solutions Email: greg@tlcsolutions.com.au Web: www.tlcsolutions.com.au Mobile: 0413 046870 Phone: 08 6468 1989 Skype: tlcsolutionsgb Maximising People Potential High Performing Elite Teams Presented by Gregory Bayne Copyright © TLC Solutions Australia Pty Ltd 2012

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