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ENTREPRENEURS'
GUIDE IN
MANAGING
MARKETING FOR
TOMORROW

Tkjain’s 10
simple principles
of marketing for
the fresh
entrepreneurs
Dr. Trilok Kumar Jain

Entrepreneurs’ Guide to Managing Marketing

Page 1
ENTREPRENEURS' GUIDE IN MANAGING MARKETING FOR
TOMORROW

by : Trilok Kumar Jain
Dean, ISBM, Suresh Gyan Vihar
University, Jaipur, India
jain.tk@gmail.com
Mobile : 9414430763
Author of book on: Marketing
Management

for whom?
Are you an entrepreneur? - this will help you
thow who have become entrepreneurs
Entrepreneurs Guide to Managing Marketing

Page 2
those who aspire to be entrepreneurs
those who aspire to train entrepreneurs
thow who aspire to support entrepreneurs

Introduction
Its great to be entrepreneur - its even greater to be
someone who creates innovative products and services
for the people - its even more greater to create solutions
for this small planet. Entrepreneurs are born to offer
solutions to humanity and to ease our lives.
Entreprenuers need support and mentoring. Let us all
join together to reduce bureaucratic, legalistic, social and
political hurdles that we are creating all around
entrepreneurs. The real growth in our times is created by
entrepreneurs, but all other segments of society take
away the rewards and ultimately curse the
entrepreneurs for all the pollution and degradation
created in the process. Let us recognise that we all have
come to this planet as a journey and this journey is
accomplished most beautifully if we are able to discover
Entrepreneurs Guide to Managing Marketing

Page 3
solutions for our (man-made) problems faster - which is
really possible.
No business without marketing. No entrepreneurship without customers. No survival without turnover.
Marketing is the blood and soul for every entrepreneur.
Marketing cant be learnt from books, it is an approch.
Dig yourself deep into a customer centric approch and
immerse yourself in the position of the customer. See
what fantasy can you create for the customer. See how
can you make the customer 'wow'.
Marketing is all about being innovative, techy, creative,
and artistic. Marketing is all about finding the gap in the
market and designing your offering to make the
customers hungry for the gap. You have to make the
customer aspire your products.
People have sold useless and harmful products even
through marketing. I wish that you should be one who
offers really useful and beneficial products to the society.
There are many difficulties and challenges faced by
society. More the challenges, more are the opportunities
for marketers. You should jump to the occasion and
Entrepreneurs Guide to Managing Marketing

Page 4
catch the challenge with your offerings. Poeple will salute
you, your cause, admire you, reward you and support
you for your initiatives. You will find that your customers
are your best brand ambassadors. You will discover that
real marketing is nothing but being prophet to your
customers. You will be amazed to know that its not you
cost, but its your imagination for which people will pay
and they will be grateful to you for all that you have
created and offered.
10 Principles of Marketing for the entrepreneurs of
tomorrow : 1. be

young : i am not talking about age - its about

ideas. Be young in your spirit, thougts and actions that will propel your company to a high growth path.
Your energetic voice and your youthful adventurous
approach will drive every employee to work with
zeal and energy, which is the first requirement for
any marketing. If you are youthful, you will adopt
technology also in marketing. You will add catchy
keywords in your online campaigns. You will add
energetic touch in your products and services
Entrepreneurs Guide to Managing Marketing

Page 5
through their attractive designing and positioning.
Being young means you are displaying youthfullness
in your products and services. People wish to be
associated with youth - and your initiatives will make
you appear youthful. See your company's logo, your
company's
names,
communication,
dress,
appearence, furniture, designing, internet campaign
- make all look young.
2. do

the opposite of other companies

:

Rules are made by companies and business norms
are set by the collective efforts of the companies.
The companies that innovate are different from
others. This difference should be eye-catching.
When Gramin Bank of Bangladesh started, it just did
opposite of the traditional banking system - and it
evolved what we recognise as the most fascinating
micro-finance system of our times. When IGNOU
spread, it introduced flexible education system not
found in traditional colleges - and IGNOU became
extremely popular among learners. Today the
distance education system created by IGNOU is
Entrepreneurs Guide to Managing Marketing

Page 6
being admired and followed across the country. New
products and services evolve out of dis-engagement
with the traditional ones.
3. dont

spend money on advertisements,
invest in PR & promotions: for new
entrepreneurs - advertisements only prove to be
burden. Advertisements generate revenues - but
that takes time. Entrepreneurs need quick cash flows
in the beginning. PR and sales promotions generate
quick returns. This will enable entrepreneur to
strenthen the position of the company and build a
brand slowly but steadily. There are many options in
PR, which can help the entrepreneurs in generating
quick sales. There are also various types of
promotion schemes including online marketing
promotions schemes, special discount schemes etc.
These schemes should be carefully designed not to
dilute the brand value of your company (as discount
schemes generally dilute the brand value and
therefore should be avoided).

Entrepreneurs Guide to Managing Marketing

Page 7
4. redifine

your product

: what is your product

(or service) ? If you selling a car, you are mistaken, so
whats the product? the product is the bundle of
benefits that you are offering to your customers.
Why is your customer buying your product? Its not
the car, but its the benefit that you promise to
deliver - that makes customer come to you. You
have to redefine the product again and again - as the
customers' requirements also change. The benefits
that the customers expect also change. So why dont
you also redefine your product. When I was studying
in school, my parents expected the school to train
me in Hindi, Mathematics, Science, and
fundamentals of English. Today's parents are not
satisfied with this much. They expect much more.
They expect the school to do all that they are not
able to do - from teaching, to personality
development, to hobby classes, to developing
ettiquettes, to communication skill enhancement ...
so on. The product that the schools are offering
today is different from what it was 25 years back.
The situation has changed, the customers are
Entrepreneurs Guide to Managing Marketing

Page 8
different, their expectations are different. As an
entrepreneur, you also have to redefine your
products and services.
5. learn

from product failures : Product failures

should be your gurus. Take them as case studies.
Meet the team behind such products and services
and learn from them. They have tried somethings which proved failures - you can know about these
things without trying. Meet the laboratories and the
product development teams and understand how
they designed products - so that you can avoid those
mistakes that they have committed.
6. learn

from retailers

: retailers feel the

customers. If you can feel the customers - its the
best. If you can talk to the customers - its the best.
Otherwise, talk to retailers, who will tell you the
pulse of the customers.
7. extend

supply chain relations from last
supplier to the ultimate customer : supply
chain is to create a strong relation with the suppliers

Entrepreneurs Guide to Managing Marketing

Page 9
as well as customers. It is to understand that they
are also a part of your team. It is to understand that
growth in your business is dependent on them as
well as instrumental in their development. It is to
have detailed discussions, frequent communication,
and a strong strategy formulation with them. It is to
involve them in your important decision making.
Strong linkage with the supply chain will ensure that
you are able to have a very strong winning chances.
8. rural

marketing - the key to the future :

companies like HUL send their executives for a rural
orientation programme and design their marketing
programmes keeping the rural India in perspective.
This is the need of today. The rural market is just like
urban market, but the marketing strategies are
slightly different. The urban market is hard to please,
difficult to change, indifferent to your messages and
aspiring for alien brands, but the rural market is one,
which is easier to approach, easier to talk to. Rural
market takes decisions based on referrals of retailers
and other communicators - which is the forte for
Entrepreneurs Guide to Managing Marketing

Page 10
entrepreneurs in the beginning.
9. create

unique products

- with distinct brands

and distinct market segments : experiment,
experiment, experiment, and ultimately break the
rules of the business. When a fast forward bank
introduced flexi-fixed deposits - it clicked - because it
was different. When you go to the market - identify
products that fail to meet the aspirations of the
customers. Look into the market gap and try to fill
up the gap with your unique offerings. Break the
product into a bundle of offereings (benefits) remove some, add some, add some which have not
yet been imagined and see what product can you
offer. Explore the possibilities of combining /
detaching / removing product features and ensure
that your product is beyond the expectations of the
customers. It should create a 'WoW' experience. It
whould offer surprises. A small growing market
segment is better than a large market segment
without unique positioning. A strong market niche
will be formed only if there are clarity about what
Entrepreneurs Guide to Managing Marketing

Page 11
distinct you are offering and how are your offerings
able to meet the aspirations and dreams of your
target segment. Customers search for their dreams
in the products and services they buy. Customers
wish to buy products and services to feel glorious, to
feel special and to feel that they are able to achieve
what they aspired. Customers would be willing to
promote your brands if they find your brand to be
admirable. You have to cultivate the habit of
recognising, accpting and changing the change. You
have to question yourself daily and break your habits
regularly so that you can be the one who can bring
changes for the society. The tendency to accept
what is going on is the inertia that will kill your
entrepreneurial spirit.
10.be

loud, make your products louder,
bolder and confident : your products and
services carry a personality, marketing is all about
being visible, being audible, being talked about.
Marketing is about those who are bold and
beautiful. Marketing is all about being the most

Entrepreneurs Guide to Managing Marketing

Page 12
admired, most aspired and most desired brands.
Marketing is to create a personality that is an ideal
personality for the segment. Marketing will succeed
only if there are strong communications with the
market. This communication will be based on what
strengths you are able to place before the market.
Identify your strengths, identify your uniqueness,
identify your difference, and go loud to the market.

Pl. do read my other articles also - which are freely available on the net : 10 Point Orientation Programme for the Future Entrepreneurs
Beginners Guide to Career Enrichment
Biographies of Great Scholars from Bikaner
Bikaner’s Greatest Role Models of our times
Sujit Lalwani – An Inspirational Leader and Social Entrepreneur
Abhay Jain Granthalaya Bikaner
Harakh Chand Nahata – The Great Social Entrepreneur

I also need your support - I also need your network - I also need your patronage - I also need you.

Entrepreneurs Guide to Managing Marketing

Page 13

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Entrepreneurs' guide in managing marketing for tomorrow

  • 1. ENTREPRENEURS' GUIDE IN MANAGING MARKETING FOR TOMORROW Tkjain’s 10 simple principles of marketing for the fresh entrepreneurs Dr. Trilok Kumar Jain Entrepreneurs’ Guide to Managing Marketing Page 1
  • 2. ENTREPRENEURS' GUIDE IN MANAGING MARKETING FOR TOMORROW by : Trilok Kumar Jain Dean, ISBM, Suresh Gyan Vihar University, Jaipur, India jain.tk@gmail.com Mobile : 9414430763 Author of book on: Marketing Management for whom? Are you an entrepreneur? - this will help you thow who have become entrepreneurs Entrepreneurs Guide to Managing Marketing Page 2
  • 3. those who aspire to be entrepreneurs those who aspire to train entrepreneurs thow who aspire to support entrepreneurs Introduction Its great to be entrepreneur - its even greater to be someone who creates innovative products and services for the people - its even more greater to create solutions for this small planet. Entrepreneurs are born to offer solutions to humanity and to ease our lives. Entreprenuers need support and mentoring. Let us all join together to reduce bureaucratic, legalistic, social and political hurdles that we are creating all around entrepreneurs. The real growth in our times is created by entrepreneurs, but all other segments of society take away the rewards and ultimately curse the entrepreneurs for all the pollution and degradation created in the process. Let us recognise that we all have come to this planet as a journey and this journey is accomplished most beautifully if we are able to discover Entrepreneurs Guide to Managing Marketing Page 3
  • 4. solutions for our (man-made) problems faster - which is really possible. No business without marketing. No entrepreneurship without customers. No survival without turnover. Marketing is the blood and soul for every entrepreneur. Marketing cant be learnt from books, it is an approch. Dig yourself deep into a customer centric approch and immerse yourself in the position of the customer. See what fantasy can you create for the customer. See how can you make the customer 'wow'. Marketing is all about being innovative, techy, creative, and artistic. Marketing is all about finding the gap in the market and designing your offering to make the customers hungry for the gap. You have to make the customer aspire your products. People have sold useless and harmful products even through marketing. I wish that you should be one who offers really useful and beneficial products to the society. There are many difficulties and challenges faced by society. More the challenges, more are the opportunities for marketers. You should jump to the occasion and Entrepreneurs Guide to Managing Marketing Page 4
  • 5. catch the challenge with your offerings. Poeple will salute you, your cause, admire you, reward you and support you for your initiatives. You will find that your customers are your best brand ambassadors. You will discover that real marketing is nothing but being prophet to your customers. You will be amazed to know that its not you cost, but its your imagination for which people will pay and they will be grateful to you for all that you have created and offered. 10 Principles of Marketing for the entrepreneurs of tomorrow : 1. be young : i am not talking about age - its about ideas. Be young in your spirit, thougts and actions that will propel your company to a high growth path. Your energetic voice and your youthful adventurous approach will drive every employee to work with zeal and energy, which is the first requirement for any marketing. If you are youthful, you will adopt technology also in marketing. You will add catchy keywords in your online campaigns. You will add energetic touch in your products and services Entrepreneurs Guide to Managing Marketing Page 5
  • 6. through their attractive designing and positioning. Being young means you are displaying youthfullness in your products and services. People wish to be associated with youth - and your initiatives will make you appear youthful. See your company's logo, your company's names, communication, dress, appearence, furniture, designing, internet campaign - make all look young. 2. do the opposite of other companies : Rules are made by companies and business norms are set by the collective efforts of the companies. The companies that innovate are different from others. This difference should be eye-catching. When Gramin Bank of Bangladesh started, it just did opposite of the traditional banking system - and it evolved what we recognise as the most fascinating micro-finance system of our times. When IGNOU spread, it introduced flexible education system not found in traditional colleges - and IGNOU became extremely popular among learners. Today the distance education system created by IGNOU is Entrepreneurs Guide to Managing Marketing Page 6
  • 7. being admired and followed across the country. New products and services evolve out of dis-engagement with the traditional ones. 3. dont spend money on advertisements, invest in PR & promotions: for new entrepreneurs - advertisements only prove to be burden. Advertisements generate revenues - but that takes time. Entrepreneurs need quick cash flows in the beginning. PR and sales promotions generate quick returns. This will enable entrepreneur to strenthen the position of the company and build a brand slowly but steadily. There are many options in PR, which can help the entrepreneurs in generating quick sales. There are also various types of promotion schemes including online marketing promotions schemes, special discount schemes etc. These schemes should be carefully designed not to dilute the brand value of your company (as discount schemes generally dilute the brand value and therefore should be avoided). Entrepreneurs Guide to Managing Marketing Page 7
  • 8. 4. redifine your product : what is your product (or service) ? If you selling a car, you are mistaken, so whats the product? the product is the bundle of benefits that you are offering to your customers. Why is your customer buying your product? Its not the car, but its the benefit that you promise to deliver - that makes customer come to you. You have to redefine the product again and again - as the customers' requirements also change. The benefits that the customers expect also change. So why dont you also redefine your product. When I was studying in school, my parents expected the school to train me in Hindi, Mathematics, Science, and fundamentals of English. Today's parents are not satisfied with this much. They expect much more. They expect the school to do all that they are not able to do - from teaching, to personality development, to hobby classes, to developing ettiquettes, to communication skill enhancement ... so on. The product that the schools are offering today is different from what it was 25 years back. The situation has changed, the customers are Entrepreneurs Guide to Managing Marketing Page 8
  • 9. different, their expectations are different. As an entrepreneur, you also have to redefine your products and services. 5. learn from product failures : Product failures should be your gurus. Take them as case studies. Meet the team behind such products and services and learn from them. They have tried somethings which proved failures - you can know about these things without trying. Meet the laboratories and the product development teams and understand how they designed products - so that you can avoid those mistakes that they have committed. 6. learn from retailers : retailers feel the customers. If you can feel the customers - its the best. If you can talk to the customers - its the best. Otherwise, talk to retailers, who will tell you the pulse of the customers. 7. extend supply chain relations from last supplier to the ultimate customer : supply chain is to create a strong relation with the suppliers Entrepreneurs Guide to Managing Marketing Page 9
  • 10. as well as customers. It is to understand that they are also a part of your team. It is to understand that growth in your business is dependent on them as well as instrumental in their development. It is to have detailed discussions, frequent communication, and a strong strategy formulation with them. It is to involve them in your important decision making. Strong linkage with the supply chain will ensure that you are able to have a very strong winning chances. 8. rural marketing - the key to the future : companies like HUL send their executives for a rural orientation programme and design their marketing programmes keeping the rural India in perspective. This is the need of today. The rural market is just like urban market, but the marketing strategies are slightly different. The urban market is hard to please, difficult to change, indifferent to your messages and aspiring for alien brands, but the rural market is one, which is easier to approach, easier to talk to. Rural market takes decisions based on referrals of retailers and other communicators - which is the forte for Entrepreneurs Guide to Managing Marketing Page 10
  • 11. entrepreneurs in the beginning. 9. create unique products - with distinct brands and distinct market segments : experiment, experiment, experiment, and ultimately break the rules of the business. When a fast forward bank introduced flexi-fixed deposits - it clicked - because it was different. When you go to the market - identify products that fail to meet the aspirations of the customers. Look into the market gap and try to fill up the gap with your unique offerings. Break the product into a bundle of offereings (benefits) remove some, add some, add some which have not yet been imagined and see what product can you offer. Explore the possibilities of combining / detaching / removing product features and ensure that your product is beyond the expectations of the customers. It should create a 'WoW' experience. It whould offer surprises. A small growing market segment is better than a large market segment without unique positioning. A strong market niche will be formed only if there are clarity about what Entrepreneurs Guide to Managing Marketing Page 11
  • 12. distinct you are offering and how are your offerings able to meet the aspirations and dreams of your target segment. Customers search for their dreams in the products and services they buy. Customers wish to buy products and services to feel glorious, to feel special and to feel that they are able to achieve what they aspired. Customers would be willing to promote your brands if they find your brand to be admirable. You have to cultivate the habit of recognising, accpting and changing the change. You have to question yourself daily and break your habits regularly so that you can be the one who can bring changes for the society. The tendency to accept what is going on is the inertia that will kill your entrepreneurial spirit. 10.be loud, make your products louder, bolder and confident : your products and services carry a personality, marketing is all about being visible, being audible, being talked about. Marketing is about those who are bold and beautiful. Marketing is all about being the most Entrepreneurs Guide to Managing Marketing Page 12
  • 13. admired, most aspired and most desired brands. Marketing is to create a personality that is an ideal personality for the segment. Marketing will succeed only if there are strong communications with the market. This communication will be based on what strengths you are able to place before the market. Identify your strengths, identify your uniqueness, identify your difference, and go loud to the market. Pl. do read my other articles also - which are freely available on the net : 10 Point Orientation Programme for the Future Entrepreneurs Beginners Guide to Career Enrichment Biographies of Great Scholars from Bikaner Bikaner’s Greatest Role Models of our times Sujit Lalwani – An Inspirational Leader and Social Entrepreneur Abhay Jain Granthalaya Bikaner Harakh Chand Nahata – The Great Social Entrepreneur I also need your support - I also need your network - I also need your patronage - I also need you. Entrepreneurs Guide to Managing Marketing Page 13