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Words Hard to Say and Hard to Hear
   Failure to observe                                          Bad experiences in the    performance first-hand         ...
Feedback in an IdealWorld   Feedback   Feedback     Giver     Receiver
Feedback in the Real World ofTwo-Way Communication   Feedback Giver    Feedback Receiver Conceale                    Conce...
The Idea Behind ReceivingFeedback          Feedback Receiver        Conceale           d                   Open        Unk...
The Ultimate Goal of Feedback:To Create a More Open DialogueBetween Giver AND Receiver      Feedback Giver      Feedback R...
Recommended    Non-Recommended                                     Techniques   Based on hearsay                    Base...
Communication and deliberate feedback
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Communication and deliberate feedback

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Communication and deliberate feedback

  1. 1. Words Hard to Say and Hard to Hear
  2. 2.  Failure to observe  Bad experiences in the performance first-hand past receiving feedback Lack of clearly defined  Perception that feedback standards about what is a statement about constitutes competent personal worth or performance potential as an educator Concerns that feedback will  Concerns that feedback elicit an emotional reaction/ be will elicit an emotional hurtful / or damage the relationship reaction/ be hurtful / or damage the relationship Giver’s Point of View Receiver’s Point of View
  3. 3. Feedback in an IdealWorld Feedback Feedback Giver Receiver
  4. 4. Feedback in the Real World ofTwo-Way Communication Feedback Giver Feedback Receiver Conceale Conceale Open Open d d Unknown Blind Blind Unknown
  5. 5. The Idea Behind ReceivingFeedback Feedback Receiver Conceale d Open Unknown Blind
  6. 6. The Ultimate Goal of Feedback:To Create a More Open DialogueBetween Giver AND Receiver Feedback Giver Feedback Receiver Conceale Concealed d Open Open Unknown Unknown Blind Blind
  7. 7. Recommended Non-Recommended Techniques Based on hearsay  Based on observations Disrespectful climate  Respectful climate  Non-judgmental approach Judgmental approach  Focus on specifics Focus on generalities  Right amount of feedback Too much/too little  Focus on behaviors Focus on personality  Based on agreed upon goals Not goal-based  Thoughts/feelings of receiver Thoughts/feelings not elicited elicited No suggestions for  Suggestions for improvement improvement

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