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Millennial Management

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Presentation prepared for the North Shore Convention and Tourism Group for 1/29/2010

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Millennial Management

  1. 1. Millennial Management: Addressing the Generational Divide<br />Presented by<br />Dr. Richard Nastasi<br />Dr. Chrystal Denmark Porter<br />
  2. 2. The Greatest Generation/ Traditionalist<br />
  3. 3. Baby Boomers<br />
  4. 4. Generation Jones<br />
  5. 5. Generation X<br />
  6. 6. Generation Y/ Millennials<br />
  7. 7. Generation Z?<br />
  8. 8. Which generation do you identify with?<br />Adapted from Margaret Weigel<br />
  9. 9. Do you have your own personal web page?<br />1 point<br />
  10. 10. Have you made a web page for someone else?<br />2 points<br />
  11. 11. Do you IM your friends?<br />1 point<br />
  12. 12. Do you text your friends?<br />2 points<br />
  13. 13. Do you watch videos on YouTube?<br />1 point<br />
  14. 14. Do you remix video files from the internet?<br />2 points<br />
  15. 15. Have you paid for and downloaded music or movies from the internet?<br />1 point<br />
  16. 16. Do you know where to download free (illegal) music or (newly released) movies from the internet?<br />2 points<br />
  17. 17. Do you blog for professional reasons?<br />1 point<br />
  18. 18. Do you blog as a means to keep an online diary?<br />2 points<br />
  19. 19. Have you visited MySpace at least 5 times?<br />1 point<br />
  20. 20. Do you communicate with friends on Facebook?<br />2 points<br />
  21. 21. Do you use e-mail to communicate with your friends & family?<br />1 point<br />
  22. 22. Do you take photos with your phone?<br />1 point<br />
  23. 23. Do you share photos with your friends with your phone?<br />2 points<br />
  24. 24. Scores<br />0-1 Baby Boomer<br />2-6 Generation Jones<br />7-12 Generation X<br />13 + Generation Y/Millennial<br />
  25. 25. Who are they really?<br />
  26. 26. Digital Natives<br />
  27. 27. 9 Realities<br />On-line Identity<br />Creativity <br />Quality<br />Safety<br />Opportunity<br />Piracy<br />Privacy<br />Advocacy<br />Adapted from Helene Blowers<br />
  28. 28. Digital Native v. Digital Immigrant <br />Print e-mails to archive<br />Print reports to edit<br />Keep online and another calender <br />
  29. 29. Millennials @ Work<br />
  30. 30. What do they expect?<br />Work that matters<br />
  31. 31. What do they expect?<br />Balance in assignments & flexibility<br />
  32. 32. What do they expect?<br />Accomplishments that are rewarded with increased responsibility<br />
  33. 33. What do they expect?<br />You to know them on both a personal level & <br />their abilities<br />
  34. 34. What do they expect?<br />Training and formal learning opportunities<br />
  35. 35. What do they expect?<br />Mentoring Relationships<br />
  36. 36. What do they expect?<br />Low-stress environments<br />
  37. 37. What do they expect?<br />Flexible Scheduling<br />
  38. 38. What do they expect?<br />Work (with a sense of humor)<br />
  39. 39. What do they expect?<br />A boss who is a team player<br />
  40. 40. What do they expect?<br />To be treated as colleagues (not “kids”)<br />
  41. 41. What do they expect?<br />To give respect, after they feel they are respected<br />
  42. 42. What do they expect?<br />Constructive feedback<br />
  43. 43. What do they expect?<br />Rewards for good work<br />
  44. 44. Managing Millennials<br />
  45. 45. Set clear goals from the outset<br />
  46. 46. Establish a regular time & place for one-on-one meetings<br />
  47. 47. Focus on solutions, not problems<br />
  48. 48. Keep track of their performances (especially the accomplishments)<br />
  49. 49. Teach them how to get what they need from you<br />
  50. 50. Customize Rewards<br />
  51. 51. Offer benefits in exchange for high performance<br />
  52. 52. Final Thoughts...<br />
  53. 53. Millennial Management: Addressing the Generational Divide<br />Presented by<br />Dr. Richard Nastasi<br />Dr. Chrystal Denmark Porter<br />

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