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  1. 1. Overview of E-learning Practices in Singapore<br />Presented by : Group 7<br />Module : 5 – HRIS<br />EDHRM : 33<br />Members : 1. Krishnaveni Nagappan<br /> 2.<br /> 3.<br /> 4.<br /> 5. <br /> 6.<br /> 7.<br /> 8.<br />
  2. 2. Contents<br />Background of e-learning system in Singapore<br />E-learning in the schools in Singapore<br />E-learning in the corporate bodies in Singapore<br />Future of e-learning in Singapore<br />
  3. 3. Background of E-learning<br />1970’s - Mainframe computer-based training introduced. Only for government ministries and Big Multi-National Corporations (MNCs)<br />1980’s – Mini computer-based training, e.g.:<br /> (Programmed Data Processor) PDP machines & Honeywell computers <br />Mid 1980’s onwards – Apple II computers & IBM compatible PCs.<br />
  4. 4. Background of E-learning<br />Late 1980’s – video-based training, widespread use of laser disks<br />Early 1990’s – multimedia-based authoring systems, e.g.: IconAuthor, Authorware, ToolBook, CD-ROMs became very popular <br />Mid 1990’s – The Web took over everything. LMS gained widespread use.<br />Early 2000’s – SCORM specification promoted widely<br />
  5. 5. Current Form of E-learning<br />Now – Open Source Software based Learning Management System (LMS) giving commercial LMSs a run for their money, e.g.: Moodle, Sakai Project, A Tutor etc.<br />
  6. 6. Background in Educational Institutions<br />Polytechnics & universities are the early adopters of e-learning<br />Schools have two Masterplans:<br />1st IT Masterplan for Education (1997 – 2002)<br />2nd IT Masterplan for Education (2003 – 2007)<br />
  7. 7. Content<br />E-learning<br />Technology<br />Pedagogy<br />
  8. 8. 1st IT Masterplan in Education<br /><ul><li>Teachers to acquire basic proficiency in IT integration
  9. 9. All teachers to be trained in the IT core skills (30 – 50 hours per teacher per year)
  10. 10. All schools to be equipped with the IT infrastructure – networked and connected to the Internet
  11. 11. 2 teachers to share one Notebook PC
  12. 12. Pupil:PC ratio of 6.6 : 1 (primary schools). For secondary schools, the ratio is 5:1
  13. 13. Other accessory IT equipment (projectors and printers)
  14. 14. Every school to have one Technology Assistant</li></li></ul><li>2nd IT Masterplan in Education<br />Emphasis is on engaged learning<br />Intended outcomes:<br />Pupils use IT effectively for active learning<br />Teachers use IT for professional & personal growth<br />IT used to enhance connections between curriculum, instruction & assessment<br />Schools to use IT for school improvement (e.g. administrative work)<br />Active research on IT in education (e.g.: setting up the Centre for Research in Pedagogy & Practice, (CRPP)<br />
  15. 15. Use of LMS in Schools<br />Survey done by the Ministry of Education (MOE) between April – May 2005:<br /><ul><li>75% of schools own/subscribe to an LMS
  16. 16. 61% of schools that do not own/subscribe to an LMS intend to purchase/subscribe to </li></ul> an LMS<br /><ul><li>Average cost of procuring an LMS has dropped from about S$50 - S$80 in 2003 to about S$20 – S$50 in 2005
  17. 17. 62% of the schools preferred to procure their own LMS</li></li></ul><li>Importance of System, Content & Technical Support<br /><ul><li>73.1% of the schools have used their current LMS for an average of about 2 years
  18. 18. 57.1% of the schools have at least 100 pupils subscribing to an LMS
  19. 19. 58.1% of the schools ranked content as being the most important criterion in selecting an LMS
  20. 20. LMS was used more in Mathematics, Science and English and to a lesser extent, in subjects like Mother Tongue (Chinese, Malay, Tamil) and Humanities</li></li></ul><li>E-learning in the Institutions of Higher Learning (IHLs)<br />Decisions are made independently as all the institutions of higher learning (IHLs) are totally decentralized.<br />Every IHL has its own e-Learning system team and content development team.<br />E-learning in all the IHLs is delivered mainly via LMSs, e.g. Blackboard, IVLE, WebCT, Moodle.<br />Some contents are subscribed from vendors <br /> like SkillSoft and NETg.<br />
  21. 21. Types of Content used in IHLs<br />Institutions of higher learning tend to develop <br />their very own and specialized content<br />
  22. 22. E-learning in Corporate Bodies<br />E-learning is used mainly to train their staff in specific competency areas, e.g. sales, marketing, language proficiency, renewing taxi driver’s license, servicing bank loans<br />Pedagogical strategy is rather limited. Mostly based on behaviourist approach – e.g. learn company’s products and services and then go out to sell them. <br />LMS used may be customised for the company’s sole use, e.g. DHL eCampus<br />Companies tend to outsource the e-learning development<br />
  23. 23. National Trade Union Congress (NTUC)<br /><ul><li> Cooperative Insurance company – one of the big 4 insurance companies in Singapore
  24. 24. 800 office staff; 4,500 insurance advisors
  25. 25. No. of training hours per staff per year: 40
  26. 26. Annual training budget: 4% of company’s payroll
  27. 27. Rationale for e-learning:
  28. 28. Recognizes limitation of classroom learning; e-learning own time and pace, wider range of courses
  29. 29. Wants to be an organization which uses technology to train their employees</li></li></ul><li>National Trade Union Congress (NTUC) Cont’d<br />Started exploring since 1995 – On Intranet - simple documents on instructions (e.g. How to) for learning (e.g. Clerical to technical, covering duties) <br /><ul><li> Actual e-learning initiative: Started in Oct 2001; now 10 years into initiative
  30. 30. Assigned 1 full-time staff to coordinate
  31. 31. 500 staff now receiving e-learning – 62.5% of office staff
  32. 32. No. of e-learning hours per staff: 10 hours per year
  33. 33. Total as at 30 June 2010: 5,500 hours</li></li></ul><li>National Trade Union Congress (NTUC) Cont’d<br /><ul><li>Types of e-learning content:
  34. 34. Off-the-shelf (e.g. from SkillSoft, NETg)
  35. 35. Procedures to guide staff in their jobs
  36. 36. Product knowledge
  37. 37. Courses preparing staff for professional exams – e.g. Financial Planning
  38. 38. Future Directions:
  39. 39. Use gaming for learning purpose
  40. 40. Introduce virtual classrooms
  41. 41. Develop in-house course development capability – i.e. develop own e-learning courses
  42. 42. Offer e-learning courses to company’s 1 million policy holders
  43. 43. Wants to have own company’s LMS</li></li></ul><li>NTUC’s Success/Failure Depends On<br /><ul><li> Management support is important.
  44. 44. Mindset change is difficult.
  45. 45. Sourcing & selecting vendor is a hassle.
  46. 46. IT support is crucial.</li></li></ul><li>Civil Service College<br /><ul><li> Civil Service College: training institute of Singapore’s public servants
  47. 47. Total no. of civil servants: 160,000
  48. 48. Training hours per staff per year: 100
  49. 49. No. of full-time e-learning staff: 16
  50. 50. No. of staff receiving e-learning: 12,000
  51. 51. Serving e-learning to statutory boards and other government ministries</li></li></ul><li>Civil Service College<br />
  52. 52. Civil Service College <br />Launched Open Academy, the eLearning portal <br /> in July 2001<br />Serving public sector:<br />Offer about 220 off-the-shelf e-learning courses, duration ranges from 4 to 13 hours, vendors include SmartForce, NETg, SkillSoft, etc.)<br />Help build e-learning portal<br />Offer admin & maintenance services<br />Host the online courses<br />Early adopters – Attorney General Department, Ministry of Education<br />Use synchronous platform for certain courses<br />About 12,000 trained in online courses<br />
  53. 53. E-Learning Early Adopters Programme (ELEAP)<br />E-learning Early Adopters Programme<br />Introduced by the IDA from June 2002 to mid 2003.<br />Pilot project meant to encourage companies to use e-learning.<br />Objectives:<br />Facilitate the development of the e-learning infrastructure<br />Encourage companies to embrace e-learning for continual and effective employee training<br />Develop the e-learning industry<br />
  54. 54. E-Learning Early Adopters Programme (ELEAP) cont’d<br />Criteria for participating companies:<br />Singapore-registered companies<br />At least 70% of the trainees must be Singapore citizens and/or Permanent Residents<br />Company must train at least 30% or 150 employees for a minimum of 20 e-learning hours per employee for a period of 3 years<br />Funding can come up to 50% of development cost but not exceeding S$100,000.<br />Courseware & E-learning activities are subject to quality review.<br />
  55. 55. Future of E-learning in Singapore<br /><ul><li> Schools putting much of their content learning online
  56. 56. Schools trying out new models of learning, e.g. simulations, games, virtual reality
  57. 57. Schools using ICT tools to help in project works assessment, self and peer assessment
  58. 58. Companies using customized LMSs for HR training</li></li></ul><li>Conclusions<br />E-learning has now been accepted as the norm in the delivery of education and training.<br />There are differences amongst the schools, the polytechnics and the IHLs.<br />MOE now working on a using e-learning during national emergencies like bird flu pandemic. We learnt much from the SARS pandemic in 2003!<br />E-learning companies going to regional countries to get the e-learning business<br />