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Chinese Whispers Training
The main problem with historical on-the-job (OTJ) training is that bad habits are passed on. Every layer of field personnel adds to the risk of “Chinese Whispers” practices, rules and training.
Even good store staff become isolated from new practices and processes.
In a chain of stores its easy for breakaway clusters to form.
VMRemote takes the best of both worlds by allowing staff to train on their own shop-floor but be trained directly from head office by expert trainers.