Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

SAP Forum South Africa -- Connect & Collaborate

2,793 views

Published on

Presentation given at SAP Forum South Africa, on the themes of connecting people and collaborating. Includes information about SAP Fiori, SAP Jam, Collaboration in BusinessObjects, etc.

Published in: Technology
  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ,DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/yyxo9sk7 } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Be the first to like this

SAP Forum South Africa -- Connect & Collaborate

  1. 1. Timo Elliott, Global Innovation Evangelist Connect & Collaborate
  2. 2. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 2 Software — For Humans New user interfaces with SAP Fiori Social collaboration with SAP Jam
  3. 3. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 3 Consumer user experience is the new standard The world is changing
  4. 4. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 4 An Example of SAP Fiori in Action: SAP Cash Management
  5. 5. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 5 DIGITALLY CONNECTED SOCIALLY NETWORKED BETTER INFORMED Empowerment is changing the rules for customers, employees and suppliers
  6. 6. 6© 2015 SAP SE or an SAP affiliate company. All rights reserved. Simplify your world through design Our mission
  7. 7. 7© 2015 SAP SE or an SAP affiliate company. All rights reserved. design thinking points the way
  8. 8. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 8 The Shift from Features to Experience
  9. 9. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 9 Make Experience Coherent Across the Enterprise Provides only on the relevant tasks and activities for an end user Finance Human Resources CRM Procurement
  10. 10. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 10 SAP User Experience Strategy Usage/reach Existing Applications RENEW ENABLENEW New Applications UX Design Services SAP Fiori UX
  11. 11. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 11 Unified UX Direction for All SAP Software All applications & UI technologies to converge to the SAP Fiori UX SAP HANA Platform Applications Analytics SAP Fiori User Experience
  12. 12. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 12 SAP Fiori Launchpad Web-based entry point for SAP business applications across platforms and devices SAP Fiori Launchpad is a role based, personalized, real-time, and contextual aggregation point for business applications and analytics. It runs on multiple devices, using responsive web design, and is deployable on multiple platforms. It is designed according to the simple and intuitive SAP Fiori user experience, while supporting established UI technologies.
  13. 13. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 13 SAP Fiori App types Run on: • Exceptions apply for Financials and MRP • Selected apps were downported For SAP Smart Business, consider «HANA side car» approach as long as you are not running Suite on HANA Run on: Run on: Transactional Task-based Access Access to tasks like change, create, or approve processes with guided navigation Insights Visual overview of a dedicated topic for further KPI related analyses Analytical Factsheet Search and Explore View essential information about objects and contextual navigation between related objects Run on: Run on: Run on:
  14. 14. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 14 Smart Business Cockpits
  15. 15. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 1515 SAP Smart Business cockpits Applying the Fiori design principles to the SAP Business Suite experience Personalized, role-based cockpits Responsive Bringing together transactions and analytics to close the gap between insight and action Personalized Offering personalized role-based tailored KPIs, actionable insights, news feeds and tasks Beautiful Combining simplicity, easy of use, and functionality with a completely reimagined user interface © 2014 SAP AG or an SAP affiliate company. All rights reserved. Seamless Delivering the same real-time insights and user experience across desktops, mobiles and tablets
  16. 16. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 16 …personalized Designed around how people work 16 Do I have enough cash on hand? What's the opportunity cost of my inventory? How can I reduce my delivery time? How does my contract utilization look like? Transportation Manager Purchasing Manager Inventory Officer Cash Manager © 2014 SAP AG or an SAP affiliate company. All rights reserved.
  17. 17. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 1717 …seamless Meeting the multi-device expectations of business users today Color-coded KPIs and graphical visualization Mobile ready for on-the-go decision making Embedded SAP jam for easier collaboration Simplified tile design and drag & drop capabilities © 2014 SAP AG or an SAP affiliate company. All rights reserved.
  18. 18. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 18 Try It Yourself! www.sap.com/fiori-demo
  19. 19. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 19 Social Collaboration
  20. 20. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 20 *McKinsey Global Institute (2012) Why consider social collaboration? Solve challenges to drive business results $1.3 trillion 2X 40-60% Annual value that can be unlocked by social technologies* Value from better enterprise communication and collaboration* Value from improvement in customer interactions* Challenges Opportunities The average interaction worker spends an estimated 28% of the workweek managing e-mail and nearly 20% looking for internal information or tracking down colleagues who can help with specific tasks. McKinsey, The social economy: Unlocking value and productivity through social technologies 65% of sales rep time is not spent selling. Jeff Ernst, New Rules of Sales Enablement It costs on average $1,398 to create one learning hour. ASTD, State of the Industry Report A majority of new hires do not complete their first milestone on time. 39% are not retained at one year. Aberdeen, Onboarding: The Missing Link to Productivity, April 2012
  21. 21. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 21 Standalone social networking isn’t enough Result: Social ghost towns 77% of employees never use their enterprise social network and only 3% use it once each day. Forrester Research, 2012 Disconnected from business process Minimal adoption Lacking business value
  22. 22. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 22 SAP social vision Bring together people, data, content and process to deliver results Employee engagement Customer success Supplier and partner performance Social processes to drive: Where you work Driving Results On a Secure Social Foundation Social Collaboration Native Connection to Business Applications SAP HANA Database/Data
  23. 23. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 23 SAP Jam capabilities External collaboration Structured collaboration Business process social Security and Administration Enterprise social networking 17.5M Subscribers and growing!
  24. 24. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 24 R&D Collaborate with experts anywhere PR Quickly determine best response IT Drive projects and issue resolution Operations Shipment updates HR Engage every employee Finance Pricing exceptions Marketing Improve campaign planning Service Catch customer satisfaction problems early Specialist Sales Improve deal teams and strategy SAP Jam: Social collaboration across your entire network Supporting company-wide or cross-departmental social processes Any Employee
  25. 25. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 25 SAP Jam capabilities: Social networking Collaborate with colleagues Connect and communicate  Share and discover  Manage work  Motivate and reward  Stay connected on the go
  26. 26. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 26 SAP Jam capabilities: Structured collaboration Solve problems with business tools Organize work, brainstorm, strategize, build consensus, drive decisions
  27. 27. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 27 SAP Jam capabilities: External collaboration Engage customers, partners, suppliers, or vendors Streamline work, increase engagement, and speed decision making
  28. 28. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 28 SAP Jam capabilities: Business process social Social where you work – in your apps and processes SAP CRM Interaction Center SAP Financials OnDemand Processes for SAP Jam + … HR Social learning, onboarding, expert mentoring SuccessFactors BizX Suite Sales Social opportunity management SAP CRM/SAP Customer OnDemand Customer and partner engagement SAP Jam standalone or with SAP CRM/SAP Customer OnDemand SuccessFactors Learning
  29. 29. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 29 SAP Jam capabilities: Business process social Social where you work – in your apps and processes Processes for SAP Jam + … Service Collaborative service request resolution SAP CRM, SAP Service OnDemand, SAP Social Media Analytics by NetBase Marketing Manage brand perception and crisis response SAP CRM, SAP Social OnDemand, SAP Social Media Analytics by NetBase And many more… SAP Business Suite, SAP Financials OnDemand, etc. SAP CRM for Service
  30. 30. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 30 SAP Jam: Revolutionize work, transform your business Take social collaboration to the next level Work patterns Customize Integrate Extend Connecting people “Share” “Solve” “Act” Document sharing External collaboration “Discuss” Problem solving Social processes Data Best practices
  31. 31. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 31 What is a work pattern? Repeatable, collaborative business process Work patterns: In process, when and where needed, real-time Data & Apps ExpertiseProblem Solving Expertise Content Problem Solving Best Practices Data and Apps Templates Best Practices Templates Content
  32. 32. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 32 SAP Jam Capabilities: Security & administration Deliver a single, secure social foundation Extend, customize, and manage  Avoid multiple collaboration silos  Deliver a unified social experience  Infuse collaborative capabilities in any application or process  Rapidly implement & easily manage in the cloud  Protect key corporate information with enterprise grade security  Monitor users, content, & groups for top contributors & most valuable content *See slide notes for more detail
  33. 33. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 33 Extend your Microsoft SharePoint investment Integrate with SAP Jam for collaboration 1 SharePoint documents in SAP Jam via CMIS 2 SAP Jam feeds in SharePoint web parts 3 SAP Jam content in SharePoint federated search
  34. 34. Collaborative BI SAP BusinessObjects BI Platform and SAP Jam - 4.1
  35. 35. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 35 Analyze Collaboration With Analytics Gain insights with robust visualization in SAP Lumira Benefits  Gain insights into usage, consumption, and engagement of SAP Jam  Take advantage of robust visualization capabilities for free Capabilities  Save reports in CSV or XLS format  Work with SAP Lumira or a third- party analytic application  Use new reports to provide views of links consumed, overview page metrics, content ranking, and so on SAP Lumira
  36. 36. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 36 Collaborative Analytics
  37. 37. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 37 Analytics Collaboration
  38. 38. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 38 Bring business context to reports and dashboards Follow key reports: Track and participate in conversations Features  Select key reports to follow including those created with SAP Crystal Reports, SAP Crystal Dashboard Design, SAP BusinessObjects Web Intelligence, and BI workspace.  Track comments, and discussions related to a followed report  Participate in a discussion for any report and to share hypotheses or findings with others.
  39. 39. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 39 Collaborate while viewing report instances in BI launch pad and OpenDocument
  40. 40. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 40 Follow/Unfollow individual instances via the History Page When following a report template a user automatically follows the report instances.
  41. 41. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 41 View instance comments via the document listing page
  42. 42. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 42 Collaboration Security Rights Additional security rights allow fine grained control about who is able to view and post comments on a particular report  Comment on documents right  View comments on documents right
  43. 43. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 43 Parmalat Journey Parmalat is looking for the right path in terms of Collaboration… …Some good tools and initiatives were implemented but they haven’t yet took solid roots… …mostly because of people resistance to change.
  44. 44. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 44 Parmalat Journey According to their behavior when facing a change, our people can be divided in three main categories: Followers: Most of the people will try something new only if everyone else is using it. Pioneers: Few of the people are more receptive, these can be considered as our leverage to drive the change. Reluctant: people that will try something new only if required by their management.
  45. 45. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 45 Parmalat Journey …Some of the teams within the Company may have a stronger presence of pioneers some of them may have none of them but this is likely the kind of scenario that may occur in all the teams across the whole organization. Most of the times, group dynamics tend to left Pioneers by their selves, this trend make them not able to become Ambassadors of Change. Solitude of Pioneer
  46. 46. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 46 Parmalat Journey 46 Collaboration tools will help Pioneers to stay connected even if they belong to different Teams located in different countries… ..with the implementation of JAM and well identified guidelines, Pioneers will be able to share experiences, expertise, tips, and create success stories that will be the basis for making the change appealing even for the rest of the people… …in this way we believe that our «Pioneers» will be able to become «Change Ambassadors» and it will be possible to let the change spread.
  47. 47. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 47 Corporate Culture Transformation SAP Jam has become the systemic social glue that ties the organization together ” “ —Dan Pontefract, Telus
  48. 48. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 48 SAP Jam is market-leading collaboration software “And that’s what I like about Jam. It is not social for the sake of social. It just helps people get the job done. Alex Williams, TechCrunch, 9/27/2012 ” “With SAP Jam, SAP moves to the front of the pack for enterprise social collaboration solutions. It is a rich, social platform that supports multiple collaboration modes, making it much more useful to wider swaths of a mid-sized to large company. Tom Petrocelli, Enterprise Strategy Group ” Established leadership:  Visionary in Gartner’s Social Software in the Workplace Magic Quadrant 2010-12  Leader in IDC’s Social Use in Integrated Talent Mgmt 2012  Champion in Info-Tech’s Collaboration Platforms Vendor Landscape 2012  Major Player in IDC's Social Software MarketScape 2012
  49. 49. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 49 Conclusion
  50. 50. © 2015 SAP SE or an SAP affiliate company. All rights reserved. 50 Beautiful, social interfaces, made for human beings
  51. 51. Timo Elliott Innovation Evangelist, SAP timo.elliott@sapcom @timoelliott timoelliott.com Thank You

×