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Timo Elliott, December 2016
Analytic Trends
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Internal
Agenda
Top Trends
Supporting “Modern BI”
Big Dat...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 3Internal
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Internal
Lufthansa Systems LIDO
Lufthansa integrated
disp...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Internal
TrenItalia
© 2014 SAP AG. All rights reserved. 7
Competition
from NTV &
other
operators
reliability
availability
maintainability
main...
© 2014 SAP AG. All rights reserved. 8
© 2014 SAP AG. All rights reserved. 9
© 2014 SAP AG. All rights reserved. 10
© 2014 SAP AG. All rights reserved. 11
Health indicators across fleet
© 2014 SAP AG. All rights reserved. 12
New Business Models
Kaeser Compressor, a global leader in
air compressors
≈€500 million, 4,800 employees, 50
countries, pa...
Modeling Example
E.g. Total energy consumption
• Aggregation of 10 sec values
• Calculation of typical consumption pattern...
Predictive Examples
Model combines sensor readings and ERP data (location, type of usage, last service, etc.)
• Status ale...
High-Level Technical View
Predictive Model
(in-memory)
Long-term
disk storage
User Interfaces
CRM
ERP
Event Stream Process...
Benefits
Customers
• Less downtime
• Decreased time to resolution
• Optimal longevity and performance
Kaeser
• More effici...
18
Top Trends
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Internal
Technology Priorities for 2016 and beyond
Rank ...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Internal
BI Success …
“BI initiatives described as
‘succ...
© 2014 SAP AG. All rights reserved. 22
The Penetration of BI Remains Low
Penetration of
business
intelligence
solutions
0%...
Enterprise systems are
too slow
31% wait days or
weeks for an average BI request
Enterprise BI: too little data, and too hard to use
© 2014 SAP AG. All rights reserved. 25
Business Users Do Not Fully Trust Enterprise Data
@timoelliott
© 2014 SAP AG. All rights reserved. 26
Do People Actually USE Data?
Room for improvement…
Most of the data users need isn’t in the system
“We found, on average, that 45% of the
data business people use resides ou...
40% are using an equal
amount or more of
homegrown applications
So users turn to their
own systems…
Supporting “Modern BI”
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Internal
Data-Driven Approach
Push:
• From IT
• Data-Dri...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 31Internal
Value-Driven Approach
Pull:
• From LOB
• Outcom...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Internal
Combination Approach
Push:
• From IT
• Data-Dri...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Internal
“Systems of Insight”
“Earlier-Generation BI Is ...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Internal
You Need Both of These…
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Internal
Invest in Self-Service Data Discovery Tools
“Th...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Internal
Invest in Self-Service Data Preparation
SAP Agi...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 37Internal
Invest in Predictive Analytics
Model deployed u...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 38Internal
SAP BusinessObjects Cloud
Organizing For BI
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 40Internal
What Is a BICC?
A Business Intelligence Compete...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 41Internal
The Basic BICC Setup
Business Intelligence that...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 42Internal
Basic Goal: Make BI More Strategic and Cost Eff...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 43Internal
BICCs Bring Big Benefits
Every winner of a BI B...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 44Internal
BICC Key Skills
@timoelliott
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 45Internal
BICC Key Skills
Store, maintain, integrate data...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 46Internal
The Main Functions and Responsibilities of a BI...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 47Internal
Functional Areas of the BICC
Text
Business
Inte...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 48Internal
Embrace Shadow IT
Don’t fight back — be a co-co...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 49Internal
Updating the Traditional BICC to Include Commun...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 50Internal
It’s About Culture Change First and Foremost
Fr...
Conclusion
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 52Internal
“Judge a man by his questions rather
than his a...
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 53Internal
It’s All About the
Relationship!
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 54Internal
Thank You!
Timo Elliott
VP, Global innovation E...
Mombasa Analytic Trends
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Mombasa Analytic Trends

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Presentation from BI Dreamzone event, Mombasa, Kenya

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Mombasa Analytic Trends

  1. 1. Timo Elliott, December 2016 Analytic Trends
  2. 2. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Internal Agenda Top Trends Supporting “Modern BI” Big Data Architectures Organizing for BI Conclusion
  3. 3. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 3Internal
  4. 4. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Internal Lufthansa Systems LIDO Lufthansa integrated dispatch operations
  5. 5. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Internal TrenItalia
  6. 6. © 2014 SAP AG. All rights reserved. 7 Competition from NTV & other operators reliability availability maintainability maintenance costs maintenance stops Competition from other modes: air, road General economic situation
  7. 7. © 2014 SAP AG. All rights reserved. 8
  8. 8. © 2014 SAP AG. All rights reserved. 9
  9. 9. © 2014 SAP AG. All rights reserved. 10
  10. 10. © 2014 SAP AG. All rights reserved. 11 Health indicators across fleet
  11. 11. © 2014 SAP AG. All rights reserved. 12
  12. 12. New Business Models Kaeser Compressor, a global leader in air compressors ≈€500 million, 4,800 employees, 50 countries, partners in additional 60 countries
  13. 13. Modeling Example E.g. Total energy consumption • Aggregation of 10 sec values • Calculation of typical consumption patterns • Pattern associated with each compressor and day Repeat for temperature, pressure, vibration, etc.
  14. 14. Predictive Examples Model combines sensor readings and ERP data (location, type of usage, last service, etc.) • Status alerts: “Oil change / oil analyze / no action” • Predict machine failure 24 hours in advance
  15. 15. High-Level Technical View Predictive Model (in-memory) Long-term disk storage User Interfaces CRM ERP Event Stream Processing all sampled Customer Field Svs Sales R&D DW
  16. 16. Benefits Customers • Less downtime • Decreased time to resolution • Optimal longevity and performance Kaeser • More efficient use of spare parts, etc • New sales opportunities • Better product development “We are seeing improved uptime of equipment, decreased time to resolution, reduced operational risks and accelerated innovation cycles. Most importantly, we have been able to align our products and services more closely with our customers’ needs.” Kaeser CIO Falko Lameter
  17. 17. 18
  18. 18. Top Trends
  19. 19. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Internal Technology Priorities for 2016 and beyond Rank Technology Trend 1 BI/Analytics 2 Cloud 3 Mobile 4 Digitalization / Digital Marketing 5 Infrastructure & Data Center 6 ERP 7 Security 8 Industry-Specific Applications 9 Customer Relationships 10 Networking, Voice, and Data Comms Gartner: 2016 Nine out of eleven years 2006-2016 ANALYTICS #1
  20. 20. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Internal BI Success … “BI initiatives described as ‘successful’ dropped from 41% to 35% in 2015” Techtarget, 2015 Source: TechTaget
  21. 21. © 2014 SAP AG. All rights reserved. 22 The Penetration of BI Remains Low Penetration of business intelligence solutions 0% 5% 10% 15% 20% 25% 30% 35% 40% Under 10% 11-20% 21-40% 41-60% 61-80% 81% or more “Close to 40% of organizations report fewer than 10% of employees using BI. The two highest levels of penetration actually declined year over year. “
  22. 22. Enterprise systems are too slow 31% wait days or weeks for an average BI request
  23. 23. Enterprise BI: too little data, and too hard to use
  24. 24. © 2014 SAP AG. All rights reserved. 25 Business Users Do Not Fully Trust Enterprise Data @timoelliott
  25. 25. © 2014 SAP AG. All rights reserved. 26 Do People Actually USE Data? Room for improvement…
  26. 26. Most of the data users need isn’t in the system “We found, on average, that 45% of the data business people use resides outside of the enterprise BI environments. An astonishingly miniscule 2% of business decision-makers reported using solely enterprise BI applications.” - Forrester 55% 45% In enterprise systems Not in enterprise system
  27. 27. 40% are using an equal amount or more of homegrown applications So users turn to their own systems…
  28. 28. Supporting “Modern BI”
  29. 29. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Internal Data-Driven Approach Push: • From IT • Data-Driven • Data to Insight • Technology-Centric A.S.P.I.R.E.
  30. 30. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 31Internal Value-Driven Approach Pull: • From LOB • Outcome-Driven • Insight to Data • Use-Case-Centric
  31. 31. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Internal Combination Approach Push: • From IT • Data-Driven • Data to Insight • Technology-Centric Pull: • From LOB • Outcome-Driven • Insight to Data • Use-Case-Centric
  32. 32. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Internal “Systems of Insight” “Earlier-Generation BI Is No Longer Enough” • Earlier-generation BI can’t keep up in the age of the customer. • Agile BI and big data are the building blocks of systems of insight Source: Forrester Research, Inc. Systems of insight Big data Earlier- generation BI and analytics Agile BI Less More Less More Business agility Amount and availability of data
  33. 33. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Internal You Need Both of These…
  34. 34. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Internal Invest in Self-Service Data Discovery Tools “Through 2020 spending on self-service visual discovery and data preparation market will grow 2.5x faster than traditional IT-controlled tools for similar functionality” – IDC, 2015
  35. 35. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Internal Invest in Self-Service Data Preparation SAP Agile Data Preparation I.e., “Data Blending” — combine, merge, cleanse data
  36. 36. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 37Internal Invest in Predictive Analytics Model deployed using In-Database-Apply Customer Database Hancock, John M 38 D Y 4.2 N Y Doe, Jane F 45 M Y 9.4 N N Red, Simply F 18 S N 2.1 N Y SQL Dataset w/ Scoring Business Users can get on-the-fly scoring without even knowing they are using predictive algorithms BI Artifact (or even just a dataset) SAP BI (3.x/4.x) Embedded into any application SQL (Or any other application)
  37. 37. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 38Internal SAP BusinessObjects Cloud
  38. 38. Organizing For BI
  39. 39. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 40Internal What Is a BICC? A Business Intelligence Competency Center (BICC) is a cross-functional organizational team that has defined tasks, responsibilities, roles, and skills for supporting and promoting the effective use of Business Intelligence across an organization
  40. 40. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 41Internal The Basic BICC Setup Business Intelligence that is: • Standardized • Repeatable • Clearly understood across the company Regular, well-communicated releases • Jointly agreed between Business and IT • Facilitates the business areas planning and scheduling of report requests A steering group of senior management • Majority business leaders with strong representation from IT Clear measurements to follow up performance • Usage and user feedback
  41. 41. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 42Internal Basic Goal: Make BI More Strategic and Cost Effective
  42. 42. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 43Internal BICCs Bring Big Benefits Every winner of a BI Best Practice Award has a BICC 24% 26% 45% 45% 48% 74% Decreased software costs Decreased staff costs Better understanding of the value of BI Increased decision-making speed Increased business user satisfaction Increased usage of Business Intelligence Organizations with a BICC see the following benefits:
  43. 43. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 44Internal BICC Key Skills @timoelliott
  44. 44. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 45Internal BICC Key Skills Store, maintain, integrate data Implement changes Summarize and analyze Discover and explore Link to corporate strategy Alter processes Prioritize and set expectations Gather requirements Evangelize Monitor satisfaction Interpret results Develop alternatives Identify data Extract data Validate data Engineering skills Analysis skills Relationship skills Leadership skills
  45. 45. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 46Internal The Main Functions and Responsibilities of a BICC Source: Capgemini BICC Study 2012
  46. 46. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 47Internal Functional Areas of the BICC Text Business Intelligence Program BI Delivery Data Stewardship Training Advanced Analytics Support Vendor Management Data Acquisition Executive Sponsor
  47. 47. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 48Internal Embrace Shadow IT Don’t fight back — be a co-conspirator … 40% of users are using an equal amount or more of homegrown applications
  48. 48. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 49Internal Updating the Traditional BICC to Include Community A Business Intelligence Competency Center (BICC) is a cross-functional organizational team that has defined tasks, responsibilities, roles, and skills for supporting and promoting the effective use of Business Intelligence* across an organization * I.e., Analytics, Big Data, Data Science, etc.
  49. 49. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 50Internal It’s About Culture Change First and Foremost From Power to Empower From Collection to Connection From Control to Trust New BICCs are about providing good governance and encouraging best practice rather than providing reports and analytics
  50. 50. Conclusion
  51. 51. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 52Internal “Judge a man by his questions rather than his answers.” Voltaire
  52. 52. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 53Internal It’s All About the Relationship!
  53. 53. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 54Internal Thank You! Timo Elliott VP, Global innovation Evangelist Timo.Elliott@sap.com @timoelliott

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