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Building The Intelligent Future

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Presentation from SAP Forum 2017

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Building The Intelligent Future

  1. 1. Building the Intelligent Future Timo Elliott Global Innovation Evangelist, SAP @timoelliott
  2. 2. 2PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  3. 3. 3PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ General Motors vs. Tesla 2011 2017 $58Bn $55Bn $2.5Bn $51Bn 10,000,000 cars in 2016 76,000 cars in 2016 (average market cap)
  4. 4. 4PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Self-Improving Products All products, services, and processes will improve automatically
  5. 5. 5PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP CoPilot SAP CoPilot is an Enterprise Digital Assistant — what Siri, Alexa, and Cortana are to consumers.
  6. 6. 6PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  7. 7. 7PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  8. 8. 8PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 40% 70% 94%
  9. 9. 9PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  10. 10. 10PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  11. 11. 11PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  12. 12. 12PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  13. 13. 13PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  14. 14. 14PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  15. 15. 15PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Flamethrower drones!
  16. 16. 16PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  17. 17. 17PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  18. 18. 18PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  19. 19. 19PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Augmented reality gets real
  20. 20. 20PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  21. 21. 21PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Face recognition
  22. 22. 22PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Taxi driver login Toilet paper dispenser!
  23. 23. 23PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ How many dogs?!
  24. 24. 24PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  25. 25. 25PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  26. 26. 26PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  27. 27. 27PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  28. 28. 28PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  29. 29. 29PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ connecting People, Things, and BusinessesIntelligently Integration Mobile Collaboration Big Data Business Process Innovation Connected Data Design Thinking Microservices APIs Real-time Analytics Natural Language IoT NetworksMachine Learning Experiences
  30. 30. 30© 2015 SAP SE or an SAP affiliate company. All rights reserved. Digital Business isn’t about technology It’s about the Customer Experience
  31. 31. 31© 2015 SAP SE or an SAP affiliate company. All rights reserved. Power to the people
  32. 32. 32PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  33. 33. 33PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Shoes Personalization CommunityCoaching
  34. 34. 34PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ BENEFITS  Single platform to manage data and analytics capabilities  35% Increase in campaign Opt-Ins  65% response rates in email campaigns
  35. 35. 35PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Hybris Charly grocery chatbot – order by emoji!
  36. 36. 36PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  37. 37. 37PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Pret A Manger Ensure the perfect product assortment is always available Source: Pret a Manger UK
  38. 38. Mobile applications to immerse customers in the show experience Source: Cirque du Soleil
  39. 39. 39PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  40. 40. 40PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Delivering a superior customer experience More than eight out of ten executives strongly agree that “a superior customer experience is important to our organization's success.” …but only 34% believe their organization has the tools and skills to actually deliver superior customer experiences. 34% Strongly agree Source Harvard Business Review Analytic Services Survey: Anchoring Customer Experience in the Social Experience, January 2017
  41. 41. 41PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Just 3% of companies say they are succeeding with digital transformation
  42. 42. 42PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ 42 Digital Transformation with SAP
  43. 43. The digital innovation system that enables you to innovate at scale to confidently redefine your business.
  44. 44. 45PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Internet of Things Big Data Data Network Blockchain Analytics Machine Learning SAP Leonardo Technologies SAP Leonardo Digital Innovation System SAP Cloud Platform Multi-Cloud Infrastructure Microservices | Open APIs | Flexible Runtimes | Integration SAP Data Center Data Management SAP HANA SAP Data Hub SAP Vora Other SAP Open Source Storages SWIFT AWS S3 Hadoop …
  45. 45. 46PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Cloud Platform Multi-Cloud Infrastructure Microservices | Open APIs | Flexible Runtimes | Integration SAP Data Center Data Management SAP HANA SAP Data Hub SAP Vora Other SAP Open Source Storages SWIFT AWS S3 Hadoop … The SAP Cloud Platform
  46. 46. 47PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Leonardo Technologies Internet of Things Big Data Data Network Blockchain Analytics Machine Learning
  47. 47. 48PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Global SAP Leonardo Centers for design thinking and innovation Bring innovative ideas to life; iterate and refine with SAP Build Create, test & refine business case for ROI and strategic value Create technology roadmap, identify dependencies & remediate risks Solution Ideation & Vision Rapid Prototyping Business Case Development Integration Blueprint SAP Leonardo Innovation Services Achieve measurable value in weeks, not years
  48. 48. 49PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Innovation with purpose using Design Thinking Rethink what you sell: from selling a product to selling a transformation Rethink your customers: who is struggling with these problems? Focus on the problems: what’s stopping customers from the transformation?
  49. 49. 50PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Global SAP Leonardo Centers for design thinking and innovation Bring innovative ideas to life; iterate and refine with SAP Build Create, test & refine business case for ROI and strategic value Create technology roadmap, identify dependencies & remediate risks Solution Ideation & Vision Rapid Prototyping Business Case Development Integration Blueprint SAP Leonardo Innovation Services Achieve measurable value in weeks, not years
  50. 50. 51PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ New Business Model Generation Business Model Canvas: nine business model building blocks, Osterwalder, Pigneur & al. 2010 Digital leaders are far more likely to have rethought their relationships with customers, partners, and other industry players And they are much more likely to have invested in employee training and new hires with new roles
  51. 51. 52PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Global SAP Leonardo Centers for design thinking and innovation Bring innovative ideas to life; iterate and refine with SAP Build Create, test & refine business case for ROI and strategic value Create technology roadmap, identify dependencies & remediate risks Solution Ideation & Vision Rapid Prototyping Business Case Development Integration Blueprint SAP Leonardo Innovation Services Achieve measurable value in weeks, not years
  52. 52. 53PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Start prototyping with simple sketches! http://build.me
  53. 53. 54PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Turn prototypes into reality quickly, easily, and iteratively
  54. 54. 55PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP HANA Express Edition Fast Prototypes
  55. 55. 56PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Global SAP Leonardo Centers for design thinking and innovation Bring innovative ideas to life; iterate and refine with SAP Build Create, test & refine business case for ROI and strategic value Create technology roadmap, identify dependencies & remediate risks Solution Ideation & Vision Rapid Prototyping Business Case Development Integration Blueprint SAP Leonardo Innovation Services Achieve measurable value in weeks, not years Quickly move from brainstorming to blueprint to innovation at scale
  56. 56. 57PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Vestas Wind Turbines
  57. 57. 58PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ SAP Leonardo Industry Accelerators • Assets • Logistics • Store (*) • Inventory (*) • Shelf (*) • Cold Chain (*) • Venue • Team • Fans (*) • Assets • Logistics • Manufacturing (*) • Cold Chain (*) • Consumer (*) • Assets • Logistics • Service • Spare Parts Retail Discrete Manufacturing Sports & Entertainment Consumer Products Each SAP Leonardo Industry Accelerator is a fixed price solution for a high-priority opportunity with an affordable pre-defined bill of materials that includes annual cloud subscription licenses and SAP Leonardo Innovation Services
  58. 58. 59PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ Optimize Your Business Improve productivity and customer experience, increase revenue Transform Your Business New digital products & services, new industries, new business models
  59. 59. 60PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ The sky is the limit!
  60. 60. 61PUBLIC© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
  61. 61. Timo Elliott, SAP @timoelliott Thank You!

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