Late Night Services at the
University of Maryland Libraries
Timothy Hackman
Head of Resource Sharing and Access Services
t...
UMD Libraries Late Night Services
• McKeldin Library
• 11pm-8am, Sunday-Thursday during
Fall and Spring semesters
• Extend...
Late Night Crisis of 2008
Expanding Late Night Services
• 2012
– Expanded to all 7 floors
– Began offering circulation, equipment loan, and reserve
...
0
100
200
300
400
500
600
700
800
11PM 12AM 1AM 2AM 3AM 4AM 5AM 6AM 7AM
Late Night - Average Week
Spring 2014
Sunday
Monda...
Challenges
http://washington.cbslocal.com/2013/12/18/u-of-md-s-testudo-statue-set-ablaze/
Challenges
• Safety & Security
• Supervision
• Communication
• Training
• Staffing
• Weather
• Maintenance and
housekeeping
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Late Night Services at UMD Libraries

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Revised version for ALA FEAST 2014

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Late Night Services at UMD Libraries

  1. 1. Late Night Services at the University of Maryland Libraries Timothy Hackman Head of Resource Sharing and Access Services thackman@umd.edu
  2. 2. UMD Libraries Late Night Services • McKeldin Library • 11pm-8am, Sunday-Thursday during Fall and Spring semesters • Extended Friday/Saturday hours during Finals • Campus ID required for entry • Police Auxiliary provides added security • 3.5 FTE staff ~120 student hours/week
  3. 3. Late Night Crisis of 2008
  4. 4. Expanding Late Night Services • 2012 – Expanded to all 7 floors – Began offering circulation, equipment loan, and reserve • 2013-2014 – Tech Desk opened overnight – Pulling books for holds and ILL – Open to USMAI patrons • Next?
  5. 5. 0 100 200 300 400 500 600 700 800 11PM 12AM 1AM 2AM 3AM 4AM 5AM 6AM 7AM Late Night - Average Week Spring 2014 Sunday Monday Tuesday Wednesday Thursday
  6. 6. Challenges http://washington.cbslocal.com/2013/12/18/u-of-md-s-testudo-statue-set-ablaze/
  7. 7. Challenges • Safety & Security • Supervision • Communication • Training • Staffing • Weather • Maintenance and housekeeping

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